Trevor Barr

Trevor was well informed about our car. First time in that dealership and was treated great buy everyone there. First time in that dealership and was treated great buy everyone there. More

by mccarthyfarm Verified Customer Verified Customer

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Sales dept is ok. Manager was helpful. Finance department was lacking in help with financing and timeliness. Manager was helpful. Finance department was lacking in help with financing and timeliness. More

by n_publow Verified Customer Verified Customer

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The sales person, John Bautista, was excellent, knowledgeable and courteous. The place is spacious and all the people very kind. knowledgeable and courteous. The place is spacious and all the people very kind. More

by CARLOS.OURIVIO Verified Customer Verified Customer

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It was a very pleasant, non pressure buying experience. Everyone that helped us, was cheerful and knowledgeable.. Everyone that helped us, was cheerful and knowledgeable.. More

by michaelsjohn Verified Customer Verified Customer

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This dealership is top notch. From the owner down, everyone provides extreme customer service and support. Everyone I came in contact with made me feel like family From the owner down, everyone provides extreme customer service and support. Everyone I came in contact with made me feel like family More

by djannusch Verified Customer Verified Customer

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Since my lease was ending, I knew that I was going to lease another Volkswagen, and I cannot say enough good things about my salesman, Trevor. He was communicative by both email and text and was patient, lease another Volkswagen, and I cannot say enough good things about my salesman, Trevor. He was communicative by both email and text and was patient, provided me with a good, fair deal, and not pushy in the slightest as I debated over two models. I HIGHLY recommend working with him... The only negative experience that I had was the long wait time to work with the finance department. While Trevor did as much as he could on his end and the finance rep was kind and apologetic, it was almost two hours from the time I had decided on a car until I was sitting in the finance office; it seemed like there was only one person there that evening that could complete the paperwork. While I was certain of my purchase, it is unfortunate to think that some may consider leaving if they had that same wait time, as every other aspect of this experience was wonderful. This is my third car from Fox Valley VW, and I will be back when my lease ends again. More

by Brian Verified Customer Verified Customer

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All the staff are very very friendly and professional. . thank you especially my salesman and the manager! . thank you especially my salesman and the manager! More

by llee2468 Verified Customer Verified Customer

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Everyone was extremely helpful and genuinely concerned about my questions and requests. Very satisfied with the overall experience. about my questions and requests. Very satisfied with the overall experience. More

by JLOPEZ63 Verified Customer Verified Customer

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Trevor Barr (Sales) Danielle Smith (Business Development Manager) and John Cordova (Finance Manager) were all awesome to work with. I have been in the new vehicle finance business for almost 20 years and th Manager) and John Cordova (Finance Manager) were all awesome to work with. I have been in the new vehicle finance business for almost 20 years and they made the process super easy and straightforward. Their pricing cannot be beat. I highly recommend Fox Valley VW to anyone that wants to lease or purchase a VW. More

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The entire staff was extremely helpful and made sure I was updated and informed me of the next steps and options. was updated and informed me of the next steps and options. More

by JLOPEZ63 Verified Customer Verified Customer

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