GLENN MUNGO
GLENN MUNGO at Fox Valley Volkswagen of St. Charles

GLENN MUNGO

SERVICE ADVISOR

Fox Valley Volkswagen of St. Charles

4050 E Main St
St Charles, IL 60174

4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of GLENN MUNGO

October 10, 2026

Dealership Rating
Employee Rating

Recently purchased a used vehicle won’t say much except should’ve went to Carmax. As far as the service department, John gets five stars all around along with the whole department. More

by lesismo537
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2026

Fox Valley Volkswagen of St. Charles responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

July 08, 2026

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Great sales experience. David and team were awesome. This is my second purchase from this dealership. I would go there again. More

by mariann.giudice
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 08, 2026

Fox Valley Volkswagen of St. Charles responded

Thank you for choosing us again for your new Volkswagen Tiguan. David and our team appreciate your kind words and enjoyed working with you. We look forward to your next visit.

July 03, 2026

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Fox Valley Volkswagen is an honest, no-pressure dealership. They have a friendly staff and good retention. I have purchased and serviced vehicles with them for the past 20 years. More

by 2cegan2
Recommend Dealer
Yes
Jul 03, 2026

Fox Valley Volkswagen of St. Charles responded

It’s wonderful to have your trust for 20 years. We’re glad our friendly, no-pressure approach has made your Volkswagen Tiguan purchase and service visits so positive. We appreciate your loyalty.

May 29, 2026

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This dealership is top notch. From the owner down, everyone provides extreme customer service and support. Everyone I came in contact with made me feel like family More

by djannusch
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GABRIELLE ABINION, JAMES ARRICHELLO, JOHN RICK BAUTISTA , Trevor Barr, MICHAEL BATIO

April 15, 2026

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Glenn efficiently began check-in even though I was dropping off the night before. He updated me throughout the process, I could see things electronically before he called which I appreciated having a More

by SHELLEYMORGAN97
Service Price Transparency
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Recommend Dealer
Yes

April 13, 2026

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Glenn was fantastic! He is very knowledgeable and thorough. He kept me informed while waiting for my car. He is so polite and professional. Service was completed quickl More

by spears515
Service Price Transparency
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Recommend Dealer
Yes

April 09, 2026

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What a great experience. They took me early because my battery was basically dead. The guy at the front counter was incredible. He was efficient, kind, direct and the custome More

by langc25
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Recommend Dealer
Yes

April 09, 2026

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I have used Fix Valley for almost 20 years. I always have excellent service. I trust them with my vehicles. More

by marybethzarndt
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: MATHEW PEASE

April 09, 2026

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Employee Rating

Glenn makes a point of being courteous and thorough in his customer relations. He listens well to customer concerns and needs. More

by carolyn_m_massey
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

April 03, 2026

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Employee Rating

Great people to deal with, super helpful and kind people! Would recommend this dealership highly More

by austin94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2026

Fox Valley Volkswagen of St. Charles responded

Austin, thank you so much for your kind words and for taking the time to share your experience with us. We truly appreciate your support and are grateful for your future recommendations. It means a lot to our team to know you found everyone helpful and kind. Thank you again for choosing Fox Valley Volkswagen of St. Charles, and please let us know if there is ever anything we can help with in the future, whether it’s sales or service. Thank you Eddy Jasim General Manager

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