Mike Koumandarakis

I was looking to buy a 50k used vehicle and talked to a salesperson who quoted me a price. By there own written pricing policies, this includes doc fees and electronic filing fee. But when I talked to the salesperson who quoted me a price. By there own written pricing policies, this includes doc fees and electronic filing fee. But when I talked to the sales manager, those fees were added on. I do not like dealing with dishonest people (probably should stay away from dealerships) so they lost a sale over $400. I can not recommend this dealership!!!!! Edit #1 - They have contacted me blaming AI for the misquoted price but they have the text of that conversation and it stated me asking if they will honor that price per their written pricing policy . The sales manager said he had this information but choose to ignore it and add the fees in anyway. They have since contacted me via text (my decision) and said he is in trouble due to this review. Im giving them a chance to do better and will update as this unfolds. They would not give me an answer on my 53200 out the door offer and Chris Collins (manager) didn't know what the confusion was. So I lowered my offer to 53000. I was told he was OK with my 53200 offer and rudely said Good Luck. Now I see from other posts that they would of added a LoJack subscription on mandatory. They tell you all cars have it and its a mandatory $2000 add-on. Don't ever fall for this, they will take this off. More

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A customer centric dealership where you feel comfortable walking around, looking, and asking questions. Sales people (Mike K) are extremely helpful. walking around, looking, and asking questions. Sales people (Mike K) are extremely helpful. More

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4 days agoNEWVery dissatisfied with the service. The 4 days agoNEW Very dissatisfied with the service. The salesman was extremely unpleasant and irritated. We bought the car right before the closing, th 4 days agoNEW Very dissatisfied with the service. The salesman was extremely unpleasant and irritated. We bought the car right before the closing, they didn't clean it, told us to bring it back during the week for detailed cleaning. Brought it back a few days later, drove for 30 minutes, spent 40 minutes there and they only cleaned the exterior. I got in the car and texted the salesman, he didn't even reply. Extremely unpleasant experience. More

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Mike was great! Very helpful and willing to go out of his way to help me with what I was looking for! Shay took it upon himself to ruin the deal and tell me I wasn't worth the time. Ruined my sales experi way to help me with what I was looking for! Shay took it upon himself to ruin the deal and tell me I wasn't worth the time. Ruined my sales experience for sure. I'll buy a jeep elsewhere. More

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Mike is the guy to go if you are looking to buy a vehicle. He was Knowledgeable, fast and very helpful, he delivered the atlas to us next day at our home. vehicle. He was Knowledgeable, fast and very helpful, he delivered the atlas to us next day at our home. More

by Ahsan Verified Customer Verified Customer

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I was charged for the oil change (Which is supposed to be covered and free; as I paid for that car care program) the guy didn’t even apologize and made a big deal about having to refund me my money.... covered and free; as I paid for that car care program) the guy didn’t even apologize and made a big deal about having to refund me my money.... More

by GROSSMANJEF Verified Customer Verified Customer

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John is the absolute best! We can always trust him with our repairs. He thoroughly explains everything about your repair needs. He is very compassionate. our repairs. He thoroughly explains everything about your repair needs. He is very compassionate. More

by CGCPHOTOGRAPHY8 Verified Customer Verified Customer

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Professional and courtese, Foxvalley VW. Makes sure that I as the customer am always 100% satisfied!! This why I always take my cars(2) to foxvalley and no where else!!! I as the customer am always 100% satisfied!! This why I always take my cars(2) to foxvalley and no where else!!! More

by XDOULOS1 Verified Customer Verified Customer

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The service was outstanding! The appointment took much less time than I thought it would. I would recommend this place to anyone. Thanks so much! less time than I thought it would. I would recommend this place to anyone. Thanks so much! More

by SCOTTY9596 Verified Customer Verified Customer

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Fast and prompt service, friendly staff, clean space, always ready to help.I have leased 2 cars last year and got really good service from all departments. always ready to help.I have leased 2 cars last year and got really good service from all departments. More

by YABANOZOV Verified Customer Verified Customer

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