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Mario Grbavac

Overview Reviews (802) Inventory (156)

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Mario Grbavac

Sales Associate

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0

802 Reviews

Overview Reviews (802) Inventory (156)

Dealership Experience

13 yrs, 9 mos

Industry Experience

13 yrs, 9 mos

Languages Spoken

Croatian

English

5.0

802 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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802 Reviews of Mario Grbavac

November 06, 2026

Dealership Rating

Employee Rating

I had a great experience working with Mario! He was friendly, professional, and very helpful throughout the entire car buying process. He answered all my questions, explained everything clearly. He was friendly, professional, and very helpful throughout the entire car buying process. He answered all my questions, explained everything clearly. I would definitely recommend him to anyone looking for a reliable car and excellent customer service More

by Jasmina

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Nov 06, 2026 -

City Volkswagen of Evanston responded

We're glad Mario answered your questions and made the details easy to understand throughout your Volkswagen Jetta purchase. Your recommendation and kind words about his support mean a great deal to our team. Sam Lotta General Manager slotta@cityautogroup.com

November 04, 2026

Dealership Rating

Employee Rating

Purchased my 2018 VW Atlas with Mario. Great customer service, very patient and got me in and out quickly. Great customer service, very patient and got me in and out quickly. More

by davidtapia381

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Nov 05, 2026 -

City Volkswagen of Evanston responded

We're pleased Mario provided attentive care while keeping your 2018 Volkswagen Atlas purchase moving efficiently. Thank you for the five-star rating! Sam Lotta General Manager slotta@cityautogroup.com

November 04, 2026

Dealership Rating

Employee Rating

Overall great experience purchasing the car at this dealership. Mario from the sales team was super helpful and a pleasure to work with. They even let me take the car for an extended test drive, and fi dealership. Mario from the sales team was super helpful and a pleasure to work with. They even let me take the car for an extended test drive, and financing department took care of the paperwork in a smooth way. More

by SA

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Nov 04, 2026 -

City Volkswagen of Evanston responded

We're glad you enjoyed purchasing your Volkswagen Tiguan with our team. It’s wonderful to hear Mario made the experience welcoming and that you appreciated the extended test drive. We’re also pleased our financing team made the paperwork straightforward. Sam Lotta General Manager slotta@cityautogroup.com

October 31, 2026

Dealership Rating

Employee Rating

Second time doing business with this dealer group, and both times were a success. Will continue working with them moving forward. both times were a success. Will continue working with them moving forward. More

by Marif

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 31, 2026 -

City Volkswagen of Evanston responded

Hearing that both experiences with our team went well is rewarding. Congratulations on your new Volkswagen Atlas, and thank you for choosing us again! Sam Lotta General Manager slotta@cityautogroup.com

October 30, 2026

Dealership Rating

Employee Rating

Happy with my car, with the deal, and the excellent help after the sale from the staff after the sale from the staff More

by Amr0

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Oct 30, 2026 -

City Volkswagen of Evanston responded

We're delighted you're enjoying your Volkswagen Jetta and that our team's support after your purchase has been so helpful. Sam Lotta General Manager slotta@cityautogroup.com

October 30, 2026

Dealership Rating

Employee Rating

If you want use car, go see Mario. Straightforward and no xx. I strongly recommend Straightforward and no xx. I strongly recommend More

by GQ95

Purchase Time

Recommend Dealer

Yes

Oct 30, 2026 -

City Volkswagen of Evanston responded

Your recommendation of Mario means a lot to our team. We’re glad his direct approach made buying your used Volkswagen Atlas a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

October 30, 2026

Dealership Rating

Employee Rating

Getting to work with the same salesperson that sold me my previous car was great, especially when its someone as nice as Mario previous car was great, especially when its someone as nice as Mario More

by Jclev12

Recommend Dealer

Yes

Oct 30, 2026 -

City Volkswagen of Evanston responded

It’s rewarding to hear you enjoyed working with Mario again on your new Volkswagen Taos purchase. Thank you for choosing our team again! Sam Lotta General Manager slotta@cityautogroup.com

October 28, 2026

Dealership Rating

Employee Rating

Had a pleasant experience here and I could not be happier with the service that was provided and the brand new Tiguan that I bought! ;) with the service that was provided and the brand new Tiguan that I bought! ;) More

by Emma

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Narcis Agic

Oct 28, 2026 -

City Volkswagen of Evanston responded

We're delighted you're enjoying your new Volkswagen Tiguan and that the service you received made your purchase such a positive experience. Thank you for the five-star rating! Sam Lotta General Manager slotta@cityautogroup.com

October 28, 2026

Dealership Rating

Employee Rating

Mario and the entire Sales-Finance Teams worked tirelessly to get me the VW I wanted at the best price possible! tirelessly to get me the VW I wanted at the best price possible! More

by DJ

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 28, 2026 -

City Volkswagen of Evanston responded

We’re delighted Mario and our sales and finance teams helped you get the new Volkswagen Tiguan you wanted. Your recognition of their dedication means a lot to us. Sam Lotta General Manager slotta@cityautogroup.com

October 28, 2026

Dealership Rating

Employee Rating

Were very easy to work with and came through for me. Very nice location and friendly staff, highly recommend Very nice location and friendly staff, highly recommend More

by Nili90

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Edmonson

Oct 28, 2026 -

City Volkswagen of Evanston responded

We're happy your Chevrolet Tahoe purchase felt straightforward and that our team came through for you. Your recommendation means a lot to us. Sam Lotta General Manager slotta@cityautogroup.com

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