Back

Fox Valley Volkswagen Crystal Lake

Crystal Lake, IL

4.9
690 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle. We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace. Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work. Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
Contact Dealership

5213 Northwest Hwy

Crystal Lake, IL

60014

Directions

By Type

Showing 690 reviews

September 25, 2026

Daniel was a pleasure to work with through the process. Upfront pricing from the start. Made the purchase super easy. More

by buyerwats
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Latcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Fox Valley Volkswagen Crystal Lake responded

Knowing your Nissan Murano purchase felt hassle-free thanks to our upfront pricing means a lot to our team. Daniel is pleased he could guide you through a seamless buying experience from start to finish.

September 20, 2026

Bakari was the absolute best, process went smoothly and easily. Will definitely be back next time I need a car! More

by nova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Krejckant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bakari Nance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bakari Nance
Sep 20, 2026 -

Fox Valley Volkswagen Crystal Lake responded

Knowing the process felt smooth and easy means a lot to our team, and Bakari will be thrilled to hear your praise. Enjoy your Volvo S60, and we look forward to working with you again for your next vehicle.

September 13, 2026

Michael vaintrub chris very good people to do business with I bought vw tiguan 2023 certified thank you fox valley More

by begu87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Krejckant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vaintrub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Sep 13, 2026 -

Fox Valley Volkswagen Crystal Lake responded

Your note about Michael reflects our sales team’s dedication to making the buying process easy and enjoyable. We’re glad you purchased a certified 2023 Volkswagen Tiguan. Hearing you felt comfortable doing business with us and sharing this five-star rating means a lot to our team.

September 02, 2026

Outstanding experience, Daniel is extremely knowledgeable and explained everything thoroughly. Would highly recommend this dealership. More

by wicpete63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Latcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Fox Valley Volkswagen Crystal Lake responded

Our team is glad Daniel’s thorough explanations made your new Atlas purchase outstanding. Your recommendation means a lot to us.

August 22, 2026

Everyone was very friendly, helpful and not pushy in any way. They listened to what I was looking for in a vehicle, helped fit my purchase into my budget and made sure I was comfortable. More

by brad.artman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Latcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2026 -

Fox Valley Volkswagen Crystal Lake responded

Your mention of our no-pressure approach and attentive listening highlights what we aim for in every purchase. Hearing that we could help you find the right Volkswagen Jetta within your budget means a lot to our team.

August 20, 2026

The team was good to work with and attentive to my needs. The vehicle purchasing process was quick. Daniel Latcu picked up the car from a Wisconsin location on his day off and drove it to Crystal Lake. I More

by CODYE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Latcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Jones, Chris Conglis
Aug 20, 2026 -

Fox Valley Volkswagen Crystal Lake responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience here at Fox Valley Volkswagen Crystal Lake. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Frank Butnaru General Manager

August 15, 2026

Enjoyed my purchase experience. Salesman was very helpful based on my needs. I would deal with him again More

by RMOBILE48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Krejckant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brown
Aug 15, 2026 -

Fox Valley Volkswagen Crystal Lake responded

Our sales team enjoyed helping you select your new Atlas to match your needs. Hearing you’d choose our team again means a lot to us.

August 06, 2026

Everyone at the dealership was tremendously helpful. Especially Frank Butnaru, Alex Williams, and Kyle Jones. Highly recommended More

by dziwulski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Butnaru, Kyle Jones
Aug 06, 2026 -

Fox Valley Volkswagen Crystal Lake responded

Knowing you found everyone at the dealership so helpful means a lot to our team. Alex was delighted to assist with your used Volkswagen Tiguan purchase. We appreciate your recommendation.

July 20, 2026

I’ve been coming to this dealership for service for a number of years. Stellar service, fair pricing, fantastic customer service. More

by jeantuttle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Latcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Fox Valley Volkswagen Crystal Lake responded

It’s wonderful to have you as a long-time customer of our Volkswagen service department. We appreciate your feedback on our pricing and customer care and look forward to keeping your Volkswagen running smoothly.

July 09, 2026

We had a great experience buying our new 2026 Atlas Cross Sport SEL R-Line. Reilly was personable, laid back, and knowledgeable, with zero pressure. He felt more like a friend than a salesman. We liked the e More

by KALE76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reilly Huber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2026 -

Fox Valley Volkswagen Crystal Lake responded

Thank you for choosing us for your new 2026 Volkswagen and for returning to purchase a used Volkswagen for your son. We’re glad Reilly’s personable, laid-back approach made everything feel easy and stress-free. Congratulations to your son on his graduation, and here’s to many enjoyable drives ahead.

1
...