206 Illinois Ford Service Centers

Jordan was very knowledgeable and helpful. - Rich H.

Jordan was very knowledgeable and helpful. We needed assistance working the Charge Point EV charger and he resolved our problem.

Very prompt response when bringing in your car for - laura.figaro

Very prompt response when bringing in your car for service! They are very customer service focused.

Recall on 2015 Ford Focus. - sodo

Recall on 2015 Ford Focus. Came with service truck to residence and performed service. Down to one vehicle and was happy they came. Would recommend.

They provide a great pickup and drop off service. - John

They provide a great pickup and drop off service. Steven was a great coordinator. The pickup and drop off driver was very nice and courteous. I would recommend this dealership's service to anybody.

Nice people got the truck in almost on time got it done - Papatoofingers

Nice people got the truck in almost on time got it done kinda fast with the oil change need to have the heater fixed and they ordered the part so will see how that goes

Job well done, Recommended for all needs, oil change, - TSTOECKER

Job well done, Recommended for all needs, oil change, battery change and tire changes Well worth it

Oil change light was not reset. - christineh

Oil change light was not reset. We liked getting the tech video but what they said didn’t match the paperwork we got. Elizabeth and the other advisor were great answering our questions. Cashier was nice.

Trevor is always thorough in explaining what my car - Truckie

Trevor is always thorough in explaining what my car needs. I really trust him judgement.

Friendly and efficient service department. - GILLSHELDON1

Friendly and efficient service department. No hard sell like other garages I’ve been to. Much appreciated.

I have all my service work done at Mike Murphy Ford! - David

I have all my service work done at Mike Murphy Ford! Excellent service, especially the pick up and delivery service.. Give them a try - you won’t be disappointed.

Everything went well. - pktimov

Everything went well. The price was reasonable, and the work was perfomed on time and my car is running like new again.

Diego was very professional, kind and considerate. - Brian

Diego was very professional, kind and considerate. Using Roesch Ford service again is a no brainer.

Lonnie at Sunset Ford got my vehicle in the next day - Kiersten Cotter

Lonnie at Sunset Ford got my vehicle in the next day after needing a new tire. Very quick turn around and great service!

Great people to work with top to bottom great people in - Edward

Great people to work with top to bottom great people in general home style dealer can't go wrong

I set an appointment for a scheduled oil change & general - Jim Shanahan SR

I set an appointment for a scheduled oil change & general maintenance. Upon my arrival, Diane in the service department, was able to get me checked in and arranged for a ride to my home; all within 15 minutes. I had a call within an hour that all the work was completed. Great job! Jim

Was picked up on time and delivered on time very - RLSTANCOMB

Was picked up on time and delivered on time very convenient.performed needed service and tired rotation.

The service ctr staff had my Ford Escape for over 3 weeks - EASYBOY55

The service ctr staff had my Ford Escape for over 3 weeks after deciding that the transmission needed to be replaced. Once the new or rebuilt transmission was received by the department, the work progressed nicely and I finally got my car back running nicely. I appreciated receiving a loaner car for 1 weekend. Overall, I did receive good service and attention with this matter. Thank You.

Nice repair But extremely pricey Rear bumber cover - Jim

Nice repair But extremely pricey Rear bumber cover replacement $6800 ?????????? Overpriced Way overpriced for the repair

Hello all I have my SUV back and I could not be more - shimorgan8

Hello all I have my SUV back and I could not be more pleased 😄.... Thanks Jillian for going the extra mile !!

The staff is friendly and always generous about handling - Sharelle Campbell

The staff is friendly and always generous about handling things in a timely manner, thanks for all that you do!

The staff is very professional. - George

The staff is very professional. They kept me informed on all services I was given and a fair assessment.

Is the best dealer in the world. - Gosiaczek2202

Is the best dealer in the world. We have 2 car and we are so happy

Mark Merino in the Service Department was very pleasant, - saved61

Mark Merino in the Service Department was very pleasant, curious, and helpful. He even assisted my son in helping me. Making sure we understood. I think he was exceptional. Nicki, of the Service Department also had a very pleasant attitude. As a senior you don’t always get this kind of courtesy, attention, or service. The transporters were great, Michael and Jamal. Service from the cashiers was pleasant. It was most refreshing to go somewhere feeling distressed knowing you’re going to probably spend a chunk of money, where it appeared that everyone actually cared. Thank you and God bless you all. Ms. Riley

They gave me a windows as to when they would be at my - debala9

They gave me a windows as to when they would be at my residence and they came early.

This was my first visit here since another dealership - Jeffro Bodine

This was my first visit here since another dealership near me had closed. I recently had my vehicle in for an ongoing A/C problem. It was a tedious task for the service department to get the problem resolved. They were able to get it working as new. I have no qualms about returning for any other services that the vehicle may need in the future. The staff were all very professional and courteous, and my hats go off to Jon Sternberg and Mike Rich Thank you Morse Ford. JLM

Very satisfied with service provided. - dixo1011

Very satisfied with service provided. Work done on my vehicle was done in a timely manner.

Honest and Customer Focused - jhawo82882

We recently took our 2004 E-350 12 passenger van to Haggerty with some handling issues and they could have told us we needed new shock absorbers, wheel rebalance and an alignment costing over a $1000 and instead they indicated they thought the problem was an imbalance in the tire air pressures and that those other things were not needed at this time. They charged us nothing for their time. They have done this before as well. We have taken the vehicle to one place and they gave us a quote for over a $1000 of work and we took it to Haggerty and they said you just need to replace one of those parts and it was $300.

My wife has been taking our Tahoe in for service since we - bwoods948

My wife has been taking our Tahoe in for service since we won free oil changes in an auction last year. Every single time she tells me how nice they are and how comfortable she feels. Today she had to take our 4 kids with her and they pulled the car into the garage so they didnt have to go out in the cold and offered to help her put our baby in the car. Unfortunately, I am not able to take the car in because of my work schedule but its nice to know she is not only being taken care of, but also not being taken advantage of. We will be in the market for a new SUV in the next year or so and I will start my search at Hawk Ford based solely on the fact that their service dept seem to be upstanding people.

Excellent service ! - ROMCCARTER

Excellent service !! Drivers are very polite and the pick-up and service is very much appreciated, seeing we only have one car