Jessica Mamahua
Jessica Mamahua at Elmhurst Ford

Jessica Mamahua

Commercial Service Advisor

Elmhurst Ford

333 W Grand Ave
Bensenville, IL 60106

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4.9
41 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

41 Reviews

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41 Reviews of Jessica Mamahua

August 29, 2026

Dealership Rating
Employee Rating

Dealership communication has drop since becoming Elmhurst Ford, but the staff are friendly and helpful, More

by Jose.lopez
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 01, 2026

Elmhurst Ford responded

Thank you, Jose, for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 21, 2026

Dealership Rating
Employee Rating

I like the online service appointment easy,the service was very good, the dealer ship was very clean. More

by tunksterry54
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 21, 2026

Elmhurst Ford responded

Making online service appointments effortless and keeping our facility welcoming are priorities for our service department. Knowing you found our Ford F-150 service very good and our dealership clean means a lot to us.

July 31, 2026

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i was very pleased with the work that was done. Very fast turnaround time. out standing service More

by a.larsen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austen Larsen

Jul 31, 2026

Elmhurst Ford responded

Thank you for sharing your positive experience with your Ford F-250 service. Jessica and our team are glad the fast turnaround and quality workmanship met your expectations. We appreciate your trust in us.

July 27, 2026

Dealership Rating
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The service was fine. They did the recall and even drop me off at my house and pick me up. Brought my car back. More

by edbluemel2
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 27, 2026

Elmhurst Ford responded

Thank you for sharing your feedback. We’re glad Diego’s shuttle service made the recall appointment effortless. Enjoy your Ford Escape Hybrid and let us know how we can help in the future.

July 24, 2026

Dealership Rating
Employee Rating

I was really pleased with the service department. Diego was great. Communication was very good. Explained all the necessary repairs clearly. Went above and beyond in dealing with my extended warranty More

by tim.koch0531
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Elmhurst Ford responded

Thank you for recognizing how well Diego and our service department cared for your Ford Fusion and kept you informed on each repair. We’re glad he went above and beyond in working with your warranty provider and gave clear explanations for all needed repairs. It was our pleasure to coordinate with the truck service department when your vehicle arrived in the wrong place and ensure it reached the auto service area smoothly.

November 16, 2025

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Employee Rating

Brought car in 2 weeks ago. Missed the problem. Had to bring it back. xxxxxx. More

by Mike
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Recommend Dealer
No

November 12, 2025

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Employee Rating

Diego was very good and finished my car earlier than expected. Also, Rory approached me in the lobby and showed me some other cars which may be a fit. Thanks again More

by AROTH3
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Recommend Dealer
Yes

September 26, 2025

Dealership Rating
Employee Rating

Polite, courteous, nice atmosphere and very clean. The service writer was attentive and professional. Thank you More

by LSP244
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Baum

September 26, 2025

Dealership Rating
Employee Rating

Excellent job , great communication and promises kept! I would highly recommend this dealership for sales ans service. More

by FS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo, Ryan Baum , Tracy Butson, Rich Goodson

August 13, 2025

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Employee Rating

This is a great shop. The work is good, honest, and fairly priced. Love the extras like car pick up and drop off. More

by MLPRANGEN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo, Ryan Miller, Ryan Baum , Alex Salinas

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