Jessica Rosario
Jessica Rosario at Elmhurst Ford

Jessica Rosario

Commercial Service Advisor

Elmhurst Ford

333 W Grand Ave
Bensenville, IL 60106

Contact Me
4.9
9 Reviews

I am born and raised in the city pf Chicago. I started in the Automotive industry back in 2011. I was initially a Delivery Driver for Advanced Auto Parts and quickly worked my way up to a Super Hub Store Manager. Shortly after that I dove deeper into the industry and became a Service Writer for a major automotive shop. I gained quite the passion for the cars and in combination with my phenomenal customer service, it was a no brainer for me to continue in this industry.

Dealership Experience

1 yr, 5 mos

Industry Experience

15 yrs, 2 mos

Languages Spoken

American Sign Language American Sign Language

English English

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4.9

9 Reviews

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9 Reviews of Jessica Rosario

August 29, 2026

Dealership Rating
Employee Rating

Dealership communication has drop since becoming Elmhurst Ford, but the staff are friendly and helpful, More

by Jose.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2026

Elmhurst Ford responded

Thank you, Jose, for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 21, 2026

Dealership Rating
Employee Rating

I like the online service appointment easy,the service was very good, the dealer ship was very clean. More

by tunksterry54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2026

Elmhurst Ford responded

Making online service appointments effortless and keeping our facility welcoming are priorities for our service department. Knowing you found our Ford F-150 service very good and our dealership clean means a lot to us.

July 27, 2026

Dealership Rating
Employee Rating

The service was fine. They did the recall and even drop me off at my house and pick me up. Brought my car back. More

by edbluemel2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Elmhurst Ford responded

Thank you for sharing your feedback. We’re glad Diego’s shuttle service made the recall appointment effortless. Enjoy your Ford Escape Hybrid and let us know how we can help in the future.

July 24, 2026

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Employee Rating

I was really pleased with the service department. Diego was great. Communication was very good. Explained all the necessary repairs clearly. Went above and beyond in dealing with my extended warranty More

by tim.koch0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Elmhurst Ford responded

Thank you for recognizing how well Diego and our service department cared for your Ford Fusion and kept you informed on each repair. We’re glad he went above and beyond in working with your warranty provider and gave clear explanations for all needed repairs. It was our pleasure to coordinate with the truck service department when your vehicle arrived in the wrong place and ensure it reached the auto service area smoothly.

December 05, 2025

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Employee Rating

Fast, efficient, kind, hard working easy to work with. Trustworthy and honest. Punctual and willing to work around my schedule. Will buy from again for my business. More

by ask
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Mellenthin, Ryan Miller, Ryan Davis , Rob Bates, Dave Roesch

November 29, 2025

Dealership Rating
Employee Rating

Jessica did an amazing job helping me with my fleet vehicle, making sure that all the repairs were done properly as well as the recalls I needed it done. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 12, 2025

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Employee Rating

Diego was very good and finished my car earlier than expected. Also, Rory approached me in the lobby and showed me some other cars which may be a fit. Thanks again More

by AROTH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 27, 2025

Dealership Rating
Employee Rating

Jessica provided excellent service. She kept me up to date on the status of my car and answered all my questions. More

by HAMILTJD
Recommend Dealer
Yes

Other Employees Tagged: Jessica Rosario

October 15, 2025

Dealership Rating
Employee Rating

Customer clerk service was attentive the girls do listen to the client and act upon automatically. The driver through vehicle service drop and pickup, I noticed that to my experience there's employees that More

by Luz.rodriguez83
Recommend Dealer
No

Other Employees Tagged: Jessica Rosario

Oct 17, 2025

Elmhurst Ford responded

Hi Luz. We are sorry to hear that you didn't have a good experience with us. We always strive for customer satisfaction so please reach out to Dave Roesch at 630-279-6000 x2291 so we can resolve your concern.

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