Frank Luciano

Staff in the service area are always friendly and the technicians do excellent work. Wouldn’t take my truck to any other dealer! technicians do excellent work. Wouldn’t take my truck to any other dealer! More

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Fair Oaks customer service is always on par, the tech came out the scheduled time to perform my recall update, which made it very convenient for me, I really appreciate the in home service. came out the scheduled time to perform my recall update, which made it very convenient for me, I really appreciate the in home service. More

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The service department is always very easy to deal with and my car is always fixed right. They even pick up and deliver my car…wow. Mark Benakovich and John Mazurek always go above and beyond. and my car is always fixed right. They even pick up and deliver my car…wow. Mark Benakovich and John Mazurek always go above and beyond. More

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Went in for an oil change on Fri 05-15-26. Frank was the service writer he met me promptly at my driver's door. I mentioned what I was there for an oil change.( Works incl tire rotation). Fran Frank was the service writer he met me promptly at my driver's door. I mentioned what I was there for an oil change.( Works incl tire rotation). Frank listened to my concerns with the vehicle and noted them on the work order. Everything was completed correctly in a timely matter of 1 hour. Thanks Frank and Fair Oaks Ford for a job well done. I will definitely be back for my next service needs. More

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Thoroughly, explained my options and kept me informed of the process. Great work and car came back clean. the process. Great work and car came back clean. More

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Easy to make appointment. Service advisor was thorough. He kept me up to date on warranty, progress and final repairs. Repairs completed promptly. Service advisor was thorough. He kept me up to date on warranty, progress and final repairs. Repairs completed promptly. More

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Great friendly staff. Very knowledgeable. I have been going to Fair Oaks for more than 17 years. I will continue to go there. Very knowledgeable. I have been going to Fair Oaks for more than 17 years. I will continue to go there. More

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I always feel like Fair Oaks Ford does an excellent job maintaining my car. The service writer listens to my requests and documents it correctly. I’ve never had to come back because the work wasn’t done ri maintaining my car. The service writer listens to my requests and documents it correctly. I’ve never had to come back because the work wasn’t done right. More

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Amazing Dealership! Service Department is friendly and on point! Dean, my recent salesman on my new Mustang was awesome; he did a great job at keeping me abreast of th Service Department is friendly and on point! Dean, my recent salesman on my new Mustang was awesome; he did a great job at keeping me abreast of the status of my car and well as the delivery of the vehicle. Added bonus - this dealership has great snacks and coffee! its a little thing that makes a difference. Highly recommend this dealership More

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Frank from service dept was very kind/friendly. Tires rotated, oil change and recall on battery taken care of in a reasonable time. The service and treatment here has me so happy every time. Tha Tires rotated, oil change and recall on battery taken care of in a reasonable time. The service and treatment here has me so happy every time. Thank you! More

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