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Haley Brackett
Refer Me
58 Reviews
Hello, I'm Haley, an experienced and dedicated Customer Care Liaison with a passion for providing exceptional support and fostering positive relationships between customers and businesses. My role involves actively listening to customer inquiries, addressing concerns, and finding effective solutions to meet their needs. I pride myself on my ability to empathize with customers while maintaining a professional demeanor. Through my strong attention to detail and commitment to continuous improvement, I contribute to enhancing customer satisfaction and loyalty. My goal is to ensure every customer interaction is positive and productive, fostering strong relationships between clients and businesses.
Read moreDealership Experience
11 mos
Industry Experience
11 mos
Languages Spoken
English
58 Reviews
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58 Reviews of Haley Brackett
June 01, 2024
I am extremely blessed to have Ford of Galesburg do oil changes for us seniors for free. The service was impeccable and I could not have asked for a nicer interaction with the staff that picked up and retu changes for us seniors for free. The service was impeccable and I could not have asked for a nicer interaction with the staff that picked up and returned our vehicles. Thanks so much More
by sherylturnbull
Verified CustomerOther Employees Tagged: Brandon Baughman
Helpful 
May 27, 2024
Good service. Picked vehicle up at residence. Delivered back within 2 hours. A wonderful experience. Picked vehicle up at residence. Delivered back within 2 hours. A wonderful experience. More
by Leo
Other Employees Tagged: Brandon Baughman
May 26, 2024
Ford of Galesburg is a place to be when it comes to service, you will experience good service and their customer service is awesome service, you will experience good service and their customer service is awesome More
by Daniel
Other Employees Tagged: Brandon Baughman
May 15, 2024
A routine maintenance turned into the need to “fix” a recall that could have become a roadside problem for me!! Thank you so very much for seeing the symptom and investigating and replacing the faulty p recall that could have become a roadside problem for me!! Thank you so very much for seeing the symptom and investigating and replacing the faulty pump. At 77 years old I don’t like the thought of a roadside breakdown!! To the mechanic that worked on my car, Thank you for looking out for me. I always recommend you to friends & family. More
by slasak
May 08, 2024
Great service. Friendly staff. Highly recommended. I took my car in for a new tire, and they took good care of me. Friendly staff. Highly recommended. I took my car in for a new tire, and they took good care of me. More
by mrmurph
Other Employees Tagged: Brandon Baughman, DALTON STANCELL, Erick Lopez
April 18, 2024
I was very satisfied with service and I am so glad you pickup and return vehicle. Makes it so convenient and worry free. Missy and Mike are both so very kind and friendly. pickup and return vehicle. Makes it so convenient and worry free. Missy and Mike are both so very kind and friendly. More
by judithstull
April 15, 2024
Fast and loved the ride so I wasn’t sitting waiting The people were very nice, friendly and informative people were very nice, friendly and informative More
by Debby56.dp
Other Employees Tagged: Brandon Baughman, DALTON STANCELL, Erick Lopez
March 03, 2024
Terrible, took over 70 days to repair my vehicle. Multiple times was told my vehicle would be ready and then it would be a few weeks. And then something else. Also told a specific tech would work on Multiple times was told my vehicle would be ready and then it would be a few weeks. And then something else. Also told a specific tech would work on the vehicle and ended up being a different tech. Keep your word and if you tell me you are gonna do something follow thru and do it More
by Jonfulk1
Other Employees Tagged: Amy Dee, Erick Lopez , Haley Brackett
Dealership Inventory (93 Vehicles)
2017 Dodge Grand Caravan
used
Billet Silver Metallic Clearcoat exterior
Automatic
Front-wheel Drive
