Mike Waddle

Mike Waddle was very helpful, he explained everything and was very respectful. Answered all my questions. was very respectful. Answered all my questions. More

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Mike Waddle was my service advisor. He is professional, friendly and kept me informed about the status of my car. I've had my cars serviced at AH Ford for many years and recommend their He is professional, friendly and kept me informed about the status of my car. I've had my cars serviced at AH Ford for many years and recommend their service department. More

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Great service and support by Mike Waddle. I had a number of items that needed addressing on my Bronco, including several recalls. He was able to get me slotted for service and in and out effi I had a number of items that needed addressing on my Bronco, including several recalls. He was able to get me slotted for service and in and out efficiently. When it seemed like the service might take longer due to a software update, he even offered arrangements for alternative transportation. It ultimately wasn’t needed, but I appreciated the gesture. More

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I was upset about some work that needs to be completed on my 2019 F150 and what I thought was some preferential treatment another customer had received. I took my angst out on Mike Waddle who handled it like my 2019 F150 and what I thought was some preferential treatment another customer had received. I took my angst out on Mike Waddle who handled it like a pro. He took the time to show me the technicians video and took care of my current invoice for the oil change. I really appreciated his approach and have already scheduled another appointment to get the additional work completed. Thank you Mike. More

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Excellent customer service very with the repair work in a short time it took to fix it. Thank you Arlington Heights Ford. short time it took to fix it. Thank you Arlington Heights Ford. More

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Mike was great to work with he was great at communicating and helping with anything he could. I will definitely work with him again and helping with anything he could. I will definitely work with him again More

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Mike Waddle was very professional, open, AMA honest about the service and expectations. I recommend using this dealership for service. the service and expectations. I recommend using this dealership for service. More

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Great service! Always consistent and they get you in and out so I can continue on with my day. Always consistent and they get you in and out so I can continue on with my day. More

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Always a great experience. Have been working with Steve for over 20 yrs happy customer Have been working with Steve for over 20 yrs happy customer More

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Mike checked me in for my oil change and tire rotation. Even though I was warned that the department was busy and that I should expect to wait about an hour and a half, and my car was ready to go about an Even though I was warned that the department was busy and that I should expect to wait about an hour and a half, and my car was ready to go about an hour later. No additional problems were noted so I felt confident that there were no unnecessary upsells. More

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