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Victor Villanueva
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Victor Villanueva
Service Advisor
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
231 Reviews
231 Reviews
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231 Reviews of Victor Villanueva
June 09, 2024
Lou and the AHFORD crew are always quick, thoughtful, personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! More
by berealbeyou
Other Employees Tagged: John Guido, Jr., Cassie Smith, Jerry Hood, Mike Waddle, Jose Gutierrez, Joe Baez, Lou Alfano, Israel Gonzalez, Dan Szwec
Helpful 
June 05, 2024
My service rep Victor was hands down the best communicator during a grueling service process. His level of customer service helped ease the insurance and ordering woes. Outstanding experience, communicator during a grueling service process. His level of customer service helped ease the insurance and ordering woes. Outstanding experience, thanks Victor! More
by BigDaddy
Other Employees Tagged: Jerry Hood
May 14, 2024
The team at Arlington Heights Ford in Illinois are fantastic, including the entire service team. Every person I have interacted with there really cares that I get the best service and am happy with th fantastic, including the entire service team. Every person I have interacted with there really cares that I get the best service and am happy with their work. For this last visit My 2022 Escape had its 20K mile service and all was done well while I waited. Also, in the past, I've used their in-house contracted rental agency for when a prior vehicle was being serviced, not under warranty, and the cost was better than anywhere else I could have gotten around this area. In the past they also diagnosed an intermittent issue with our other Escape, and how they did that was excellent troubleshooting that solved the problem. Thanks for all your great work. More
by Ford Owner for Years
Other Employees Tagged: Lonnie Catanese, Anthony Wojciechowski, Teddy Dziedzic
May 11, 2024
Always a pleasant experience. The staff here are great. Had me in and out on time as promised. The staff here are great. Had me in and out on time as promised. More
by eric.s.marder
Other Employees Tagged: John Guido, Jr., Sam Vasco, Joe Baez, Ikram "Ike" Alam, Israel Gonzalez, John Burzawa
May 06, 2024
I've bought 5 cars from Ford . I bring all of my cars for service to . If you go there go see my salesman Elliott. (Edawg) I bring all of my cars for service to . If you go there go see my salesman Elliott. (Edawg) More
by ereichel25
Other Employees Tagged: John Guido, Jr., Lonnie Catanese, Jose Gutierrez, Elliott Reichel, Israel Gonzalez, Marco Gibson, Brian Powell, Dan Szwec
April 27, 2024
This is the 2nd car I have purchased from Arlington Heights Ford with Lonnie Catanese. He is very customer oriented and helpful. Heights Ford with Lonnie Catanese. He is very customer oriented and helpful. More
by Slr
Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Joe Baez, Israel Gonzalez, Brian Powell, Dan Szwec
April 26, 2024
EVERYTIME I go for service everyone is very pleasant and so is their excellent service! so is their excellent service! More
by Buckchase2
Other Employees Tagged: Rich Jacobsen, Ikram "Ike" Alam, John Burzawa
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