John Burzawa
John Burzawa at Arlington Heights Ford

John Burzawa

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
93 Reviews
5.0

93 Reviews

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93 Reviews of John Burzawa

May 14, 2026

Dealership Rating
Employee Rating

Jon was great he was quik, informative, and thorough. Also he was patient and polite.I would recommend this store to friends and family in the future More

by Jruggiero18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2026

Arlington Heights Ford responded

Thank you for your recommendation. We appreciate your feedback about our team's service. Arlington Heights Ford values your support.

May 07, 2026

Dealership Rating
Employee Rating

I had a great experience and customer service. John B. did a great job helping More

by Jdevine1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bayne

May 10, 2026

Arlington Heights Ford responded

Thank you for sharing your positive experience with Arlington Heights Ford. We appreciate your feedback about our customer service.

May 04, 2026

Dealership Rating
Employee Rating

JB and the team were excellent today! Jb and Angel gave a good comprehensive report to me, abd I appreciate the speed and the candor. My only complaint was in the waiting area there were More

by Chicago D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel

May 07, 2026

Arlington Heights Ford responded

Thank you for your feedback about your visit. We appreciate your comments on the service and will take note of your concerns regarding the waiting area amenities. Arlington Heights Ford values your input.

April 17, 2026

Dealership Rating
Employee Rating

JB always takes good care of us when we come in and gives us the details of what needs to be done on the escape. We are very happy with the work and know we can count on it being done right. More

by Tdevine71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2026

Arlington Heights Ford responded

We appreciate your trust in our team and the service on your Escape. Thank you for choosing Arlington Heights Ford.

April 11, 2026

Dealership Rating
Employee Rating

Every time I go to Ford dealership, from my check in with JB, I always get top notch service! More

by lluyando629
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa, cashier

Apr 12, 2026

Arlington Heights Ford responded

Thank you for recognizing our team's service at Arlington Heights Ford. We appreciate your loyalty.

April 07, 2026

Dealership Rating
Employee Rating

I always bring my car to Arlington heights ford because they give a excellent costumer service and professional service More

by Carlos Palacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Arlington Heights Ford responded

Thank you for trusting Arlington Heights Ford with your vehicle. We appreciate your feedback on our customer and professional service.

March 24, 2026

Dealership Rating
Employee Rating

J B was very proffesional and was very efficient in updating me on the status of my car repair. I was pleasantly surprised when my repair took only one hour when it was originally estimated to take up More

by molson023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Arlington Heights Ford responded

We appreciate your recognition of our team's efficiency with your car repair. Arlington Heights Ford values clear communication and timely service. Thank you for sharing your experience.

March 20, 2026

Dealership Rating
Employee Rating

Mr. Fox wae helpful and patient in the sales process. He answered our questions or got the information we needed from others. More

by petervannes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with our team at Arlington Heights Ford. We're glad to hear your questions were answered thoroughly. We appreciate your feedback.

March 18, 2026

Dealership Rating
Employee Rating

I find your Service Advisor, J. B. Burzawa to be very knowledgeable in addressing my service needs. He was genuinely interested in taken care of my request and offered suggestions More

by Donturner41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Arlington Heights Ford responded

Thank you for recognizing our team's efforts at Arlington Heights Ford. We appreciate your detailed feedback about your service experience. We’re glad to know your visit was handled well.

March 08, 2026

Dealership Rating
Employee Rating

In January, I took my car to Ford because the solvent in my car was not releasing and JB, the advisor, recommended a diagnostic which I had done and turns out that my rear shocks needed to be replaced. Yest More

by lluyando629
Recommend Dealer
Yes
Mar 09, 2026

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford for your CMax service. We appreciate your kind words about our team’s work on the shocks. Wishing you safe driving ahead.

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