John Burzawa

I recently had a great experience at AH Ford. JB took the time to explain how the process works with an extended warranty and walked me through the repair plan in a way that was clear, thorough, JB took the time to explain how the process works with an extended warranty and walked me through the repair plan in a way that was clear, thorough, and easy to understand. I appreciated his patience and willingness to answer my questions. Throughout the process, JB kept me informed about my vehicle’s status and provided updates on the expected timeline. The technician was able to replicate the issue, and JB called to share the good news that my vehicle would be ready the very next day! I really appreciate JB’s professionalism, communication, and dedication to providing a positive customer experience. He made the entire process smooth and stress-free, and his excellent service deserves to be recognized. Thanks JB for all you do! -Liz D. More

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Everyone there was so kind and patient, and explained everything well. You can tell the care about doing a good job, they aren’t trying to just get your money. I appreciated everything they took time to everything well. You can tell the care about doing a good job, they aren’t trying to just get your money. I appreciated everything they took time to explain to me with the work they were doing. JB was fantastic! More

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Had a grease and oil done. Very pleasant although it did still take 1.5 hrs. and I had an appointment. I hope they can work on getting cars out quicker if they have an appoin Very pleasant although it did still take 1.5 hrs. and I had an appointment. I hope they can work on getting cars out quicker if they have an appointment and just need an oil change. More

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Great service as always. . been going here for probably over 20 years. John Burzawa was very accommodating. . been going here for probably over 20 years. John Burzawa was very accommodating. More

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Easy to schedule appointment; service estimate was accurate; work completed as anticipated; good communication to me. accurate; work completed as anticipated; good communication to me. More

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They made sure we felt assured that all issues would be addressed and I have never had any problems. addressed and I have never had any problems. More

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John B. Was very helpful and thorough when Imy 2019 Explorer was recently in for service. He kept me informed for the entire week my car was there and explai Was very helpful and thorough when Imy 2019 Explorer was recently in for service. He kept me informed for the entire week my car was there and explained every detail. I will definitely see him next time I’m there. He is one of the best service advisors I’ve ever had! More

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Very personal and care about what services are needed and explained clearly and in a professional manner explained clearly and in a professional manner More

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I needed to take my vehicle to Arlington Heights Ford to be fixed and I showed up without an appointment and they took care of my car without any problem. be fixed and I showed up without an appointment and they took care of my car without any problem. More

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I was in for recent service visit. Everything was handled professionally and in an efficient manner. I was even offered the courtesy of a ride home during my visit. Thank you for a gr Everything was handled professionally and in an efficient manner. I was even offered the courtesy of a ride home during my visit. Thank you for a great experience. More

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