Nicole Bayne
Nicole Bayne at Arlington Heights Ford

Nicole Bayne

Service Customer Care Coordinator

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
34 Reviews
5.0

34 Reviews

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34 Reviews of Nicole Bayne

May 14, 2026

Dealership Rating
Employee Rating

Jon was great he was quik, informative, and thorough. Also he was patient and polite.I would recommend this store to friends and family in the future More

by Jruggiero18
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 14, 2026

Arlington Heights Ford responded

Thank you for your recommendation. We appreciate your feedback about our team's service. Arlington Heights Ford values your support.

May 07, 2026

Dealership Rating
Employee Rating

I had a great experience and customer service. John B. did a great job helping More

by Jdevine1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Burzawa

May 10, 2026

Arlington Heights Ford responded

Thank you for sharing your positive experience with Arlington Heights Ford. We appreciate your feedback about our customer service.

May 02, 2026

Dealership Rating
Employee Rating

Excellent customer service very with the repair work in a short time it took to fix it. Thank you Arlington Heights Ford. More

by Excellroadservice
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 03, 2026

Arlington Heights Ford responded

We appreciate your feedback on our repair service and timely work. Thank you for choosing Arlington Heights Ford.

April 01, 2026

Dealership Rating
Employee Rating

Z Fensin went above and beyond for my service and contract information. Very helpful and understanding. More

by Tara
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Z Fensin and his supervisor (guy at the middle/front desk)

Apr 02, 2026

Arlington Heights Ford responded

Thank you for recognizing our team at Arlington Heights Ford. We’re glad your service and contract needs were met. Wishing you all the best.

February 23, 2026

Dealership Rating
Employee Rating

I recently brought my vehicle in for service, and the entire experience was fantastic from start to finish. Mike was professional, thorough, and took the time to clearly explain what needed to be done. H More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle

Feb 24, 2026

Arlington Heights Ford responded

We appreciate your detailed feedback about your service experience at Arlington Heights Ford. Our team is committed to clear communication and quality work. Thank you for recommending us.

February 21, 2026

Dealership Rating
Employee Rating

Dealership is amazing. The service is always false and courteous. Everything Oliver said is exactly how it happened. From the wait time to the work that was done, and the e More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: OLIWER DOBRYDNIO

Feb 22, 2026

Arlington Heights Ford responded

Thank you for your positive comments about Arlington Heights Ford. We're glad our team provided clear and courteous service. We appreciate your feedback.

November 15, 2025

Dealership Rating
Employee Rating

I only bring my truck here! I have only had great experiences with you, but my service advisor today probably made it my best yet! Thanks! Grant Bode More

by grantbode1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2025

Arlington Heights Ford responded

We appreciate your loyalty to Arlington Heights Ford and are glad your service advisor made the experience stand out. Thank you for sharing your feedback.

November 06, 2025

Dealership Rating
Employee Rating

The people I dealt with were all friendly, knowledgeable and helpful. The two men who picked up and brought back my car were great! More

by What for?
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano

Nov 07, 2025

Arlington Heights Ford responded

Thank you for sharing your experience with Arlington Heights Ford. We're glad our team could assist you effectively. Your feedback is appreciated.

October 15, 2025

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Employee Rating

I would recommend this dealership to anyone. We purchased a vehicle through Elliott -who took extra good care of us- we had a small issue with the vehicle and he was prompt in getting us a rent More

by jnmoconnor5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Arlington Heights Ford responded

Thank you for sharing your experience with Arlington Heights Ford. We're pleased our team was able to provide valuable support during your vehicle purchase and service.

September 24, 2025

Dealership Rating
Employee Rating

The entire life of my 2020 Edge has had its service at AHF because of the impeccable customer care More

by P_PISTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

Sep 24, 2025

Arlington Heights Ford responded

Thank you for trusting Arlington Heights Ford with your 2020 Edge's service. We're glad to hear about your positive experiences with our team.

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