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Steve Staub
Steve Staub at Hawk Ford of St. Charles
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Steve Staub

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.8
658 Reviews

Languages Spoken

English English

4.8

658 Reviews

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658 Reviews of Steve Staub

May 28, 2024

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Employee Rating

as a fleet we use hawk ford service for our warranty work steve and his team are always professional and courteous. We also use doug and his team in parts very helpful in all aspects of parts More

by HARRISONGARY
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Recommend Dealer
Yes

Other Employees Tagged: Doug Roby, Daniel Mohon, John Mueller, Juan Guerrero

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May 28, 2024

Hawk Ford of St. Charles responded

We appreciate your loyalty to Hawk Ford of xx. Charles for your fleet's warranty work. Steve and his team exemplify professionalism, while Doug and his parts team consistently deliver helpful and top-notch service. Thank you for entrusting us with your fleet needs—it's a pleasure serving you.

May 26, 2024

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Kirk Brown has been my car salesman for many years. I followed him to Zimmerman Ford ( now Hawk Ford). Steve Staub has been my long-time repair and preventive maintenance advisor. Hawk Ford is fortun More

by RICHJBRENNAN
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Recommend Dealer
Yes

Other Employees Tagged: Kirk Brown , Sam Napolitano

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May 28, 2024

Hawk Ford of St. Charles responded

Thank you for your loyalty and kind words about Kirk Brown and Steve Staub! At Hawk Ford, we value our dedicated professionals like Kirk and Steve who provide exceptional service to our customers. We're grateful to have them on our team and appreciate your continued support!

May 18, 2024

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All employees were pleasant and courteous, work was done well and in a timely fashion. More

by STVBRANDENBURG
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Yes
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May 28, 2024

Hawk Ford of St. Charles responded

Thank you for your feedback! We're thrilled to hear that our team provided pleasant and courteous service while completing the work efficiently at Hawk Ford. Your satisfaction is our priority, and we look forward to delivering exceptional service to you again in the future!

May 13, 2024

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as always, a pleasure doing business with steve and his team prompt professional clean service area More

by HARRISONGARY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Roby, Daniel Mohon, John Mueller, Juan Guerrero

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May 28, 2024

Hawk Ford of St. Charles responded

Thank you for your continued support! We're pleased to hear that Steve and our team provided prompt, professional service in a clean environment at Hawk Ford of xx. Charles. Your satisfaction is our priority, and we look forward to serving you with excellence on your next visit!

May 04, 2024

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Very attentive. Explained my vehicles issues thoroughly and kept me informed during the process. I feel at ease knowing my car is safe. More

by Somebody Weird
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Yes
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May 08, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience at Hawk Ford of xx. Charles! Our team's attentiveness and thorough explanations aim to provide you with peace of mind regarding your vehicle's safety. Thank you for trusting us with your car care!

May 04, 2024

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My car was serviced in a reasonable amount of time. Steve communicated to me through the whole process. I am at ease knowing my car is safe now. More

by Somebody Weird
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Recommend Dealer
Yes
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May 08, 2024

Hawk Ford of St. Charles responded

Thank you for sharing your experience! We're glad to hear that Steve kept you informed throughout the service process at Hawk Ford of xx. Charles, ensuring your peace of mind about your car's safety. We appreciate your trust in us for your vehicle needs!

May 02, 2024

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as a county department with a fleet of ford products we buy a lot of parts ang get a lot of warranty repairs Doug and his staff in parts and Steve and his staff in service are always a pleasure to do busin More

by HARRISONGARY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Roby, Daniel Mohon, John Mueller, Juan Guerrero

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May 08, 2024

Hawk Ford of St. Charles responded

Thank you for your continued trust in Hawk Ford of xx. Charles for your county department's parts and warranty repairs! We appreciate your kind words about Doug, Steve, and their respective teams, making your business interactions a pleasure. We're here to support your fleet needs whenever you require assistance!

April 28, 2024

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Employee Rating

Great work amazing and great communication. Will definitely bring my truck back for future work!! 10 out of 10 service!! More

by JOKERJR892000
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Recommend Dealer
Yes
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May 01, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience and the excellent communication you received! We look forward to providing you with top-notch service again when you bring your truck back to Hawk Ford of xx. Charles.

April 19, 2024

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Employee Rating

i deal with parts and service on a daily basis steve and his team and doug and his team are always there to assist me thanks More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Roby, Daniel Mohon, John Mueller, Juan Guerrero

Helpful
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Apr 20, 2024

Hawk Ford of St. Charles responded

Thank you for the review! Based on your comments, I believe you meant to give us 5-STARS. Would you mind updating the star rating from 1 to 5? If there is a reason why you gave us 1-STAR, I would love for you to give me a call direct at 630-584-1800 ext. 830! My name is Jessica Vida, I am the Customer Experience Manager and I want to ensure you were taken care of! Thank you again!

April 19, 2024

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Employee Rating

we at the sheriffs dept deal with several dealers i would rate steve staub in service and doug and his team in parts as the best people in their industry always. helpful and professional. More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Roby, Daniel Mohon, John Mueller, Juan Guerrero

Helpful
Report | Print
Apr 23, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we are honored to be recognized by the Sheriff's Department for our exceptional service and professionalism. Steve Staub in service and Doug with his parts team are dedicated to providing the best experience possible. We appreciate your continued trust and look forward to serving you with the same level of excellence.

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