South Bay Hyundai

Kevin was great. The dealer's buying process, specifically the "visit" with the finance manager, was the usual xx where they hard-sell you financing, and additional The dealer's buying process, specifically the "visit" with the finance manager, was the usual xx where they hard-sell you financing, and additional accessories and services that you don't need or want. Think of a time-share presentation. This was very irritating. That experience soured me on the dealer - I don't want to ever go back there unless it's absolutely essential. More

Technician broke something on my car, service rep told me to bring it back in. Instead if fixing the fixing part, the technician zip tied the broken pieces to my car. Service department said it was my fault to bring it back in. Instead if fixing the fixing part, the technician zip tied the broken pieces to my car. Service department said it was my fault and refused to take accountability. More

The best dealership experience i've ever had. Would definitely refer them to anyone looking for a hyundai Would definitely refer them to anyone looking for a hyundai More

It was the best dealership experience i've ever had. Would refer anyone to the Would refer anyone to the More

This is my 4th lease from this dealership. Easy to deal with, answer all my questions and make you feel comfortable. The process was quick and would recommend to anyone who is looking for a Easy to deal with, answer all my questions and make you feel comfortable. The process was quick and would recommend to anyone who is looking for a new car or lease. More

After seeing a service member take a customer before me without checking to see who was next, I had very little hope for the service I was about to receive. Eventually, service member Kei listened to my re without checking to see who was next, I had very little hope for the service I was about to receive. Eventually, service member Kei listened to my requests and got me and my vehicle took care of before the sun went down. He is the only one I would suggest to get in contact with for service. More

I was disappointed to wait longer than the time projected for my vehicle service. Many people who waited came after me, and their vehicles were done before mine. I think Nicole forgot I was waiting because s for my vehicle service. Many people who waited came after me, and their vehicles were done before mine. I think Nicole forgot I was waiting because she came out to get other clients to tell them their cars were ready, but she called me when I was sitting in the lobby the entire time. I had a scheduled appointment and I said in that appointment that I was waiting for my car. I did enjoy that my car was washed, but I did have to wait longer for that too (after I was told my car was ready by the phone call received). More

He did his best to source the parts and complete the service on time. He tried to contact me on the texts and update me on the status. service on time. He tried to contact me on the texts and update me on the status. More

Appointments are hit or miss. Some days it was quick and easy, others were long and difficult. Service is always subpar, minimal and not the most friendly but they’ll always get t Some days it was quick and easy, others were long and difficult. Service is always subpar, minimal and not the most friendly but they’ll always get the job done at least. Snacks provided are really good. I go for location convenience, otherwise I’d go to my other location. More

I recently purchased a vehicle from Hyundai, and the experience was excellent from start to finish. The customer service was friendly, professional, and made the entire process smooth and stress-free. experience was excellent from start to finish. The customer service was friendly, professional, and made the entire process smooth and stress-free. Kevin and James were especially helpful; answering all my questions, explaining everything clearly, and making sure I felt comfortable without any pressure. Everything was handled efficiently, and I’m very happy with my purchase. I highly recommend working with them! More