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Russ Darrow Honda
Milwaukee, WI
3,135 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,135 reviews
Verified Customer
August 10, 2026
Service advisor only person who could help and she was on vacation. Ordered wrong part, but was not told until after the dealership for install and waited an hour. Had to follow up myself to see if the re-or vacation. Ordered wrong part, but was not told until after the dealership for install and waited an hour. Had to follow up myself to see if the re-ordered part was in, etc. More
by Cthendri
Employees Worked With
Alicia
August 09, 2026
Dakota was great, easy to work with and low pressure. She was very knowledgeable about the car which made it easy to make a decision. She was very knowledgeable about the car which made it easy to make a decision. More
by ADDISONWENZEL
Employees Worked With
August 04, 2026
Dropping off our car for service was a seamless experience. Our service advisor listened to our concerns and made sure that they were addressed. We were kept informed of wh a t was needed and giv experience. Our service advisor listened to our concerns and made sure that they were addressed. We were kept informed of wh a t was needed and given options when they were available. We would highly recommend! More
by djkeller123
August 03, 2026
I was attended to courteously by Alicia Love my service advisor and she kept me informed about as events progressed.. advisor and she kept me informed about as events progressed.. More
by Olajumoke
Employees Worked With
July 29, 2026
Very friendly and efficient She was very friendly and treated me and my family with the ut respect and very knowledgeable about her role treated me and my family with the ut respect and very knowledgeable about her role More
by Pastorj
July 28, 2026
Quick. Painless. Very thorough. I appreciated the video of my car sent by the technician highlighting the services provided Painless. Very thorough. I appreciated the video of my car sent by the technician highlighting the services provided More
by qmalone92
Employees Worked With
Angela
July 28, 2026
The service was fast and reliable. Video was very informative. Cruz was great as usual! Video was very informative. Cruz was great as usual! More
by carrie.koenig
Employees Worked With
July 27, 2026
Dakota is such a sweet person! !! She helped me with trading in my car & everything that went with getting it done. I really appreciate all the hard work she did within a few hours. !! She helped me with trading in my car & everything that went with getting it done. I really appreciate all the hard work she did within a few hours. I came in, told her what I was looking for & she surpassed what I was expecting. Also, her customer service is top tier. She is just amazing! Thank you again, Dakota!!!!!!!!!!!!!!!! More
by keanna d
July 26, 2026
Prompt and efficient with great customer service Rachel was very efficient and accommodating. She provided timely updates and ensured all service was completed and recalls addressed. was very efficient and accommodating. She provided timely updates and ensured all service was completed and recalls addressed. More
by Stacie.binter
Employees Worked With
Rachel
