Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
3,155 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
Contact Dealership
View Awards

10851 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 3,155 reviews

September 04, 2026

I have been a customer of Russ Darrow for several years, and I have always been very satisfied with my experience, both with sales and service staff. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Eynon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Russ Darrow Honda responded

Hearing that you’ve had consistently positive experiences with our sales and service teams over the years means a lot to us. We’re honored by your loyalty and are here to keep your Honda HR-V running smoothly whenever you need us. George Matthews george.matthews@russdarrow.com

September 04, 2026

I have been a customer for many years, and I have always found the experience to be the highest level. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Maddie
Print
Sep 04, 2026 -

Russ Darrow Honda responded

After many years as our customer, hearing that every visit to our service department has been at the highest level means a great deal to us. Our service team looks forward to providing that same quality care for your HR-V in the years ahead. George Matthews george.matthews@russdarrow.com

September 04, 2026

Ms Tracey is the best she always helps me out I will always work with her More

by Ale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Russ Darrow Honda responded

We’re glad Tracey’s assistance has been so dependable. Knowing you’ll continue working with her means a lot to our team. George Matthews george.matthews@russdarrow.com

September 03, 2026

The text video of my car up on the rack explaining things is next level CS IMO More

by CHUETTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 03, 2026 -

Russ Darrow Honda responded

We’re glad the video explanations during your CR-V Hybrid’s service provided clear insight. Knowing that this next-level approach felt like exceptional customer care means a lot to us. George Matthews george.matthews@russdarrow.com

September 02, 2026

As always great people and fun to deal with I have recommended all my family and friends to go and visit More

by Pastorj
Recommend Dealer
Yes
Employees Worked With
Christopher Stoflet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Stoflet
Print
Sep 02, 2026 -

Russ Darrow Honda responded

Knowing you found our team friendly and the experience enjoyable means a great deal to us. We’re honored you’ve recommended our dealership to your family and friends and hope you’re loving your new Honda Ridgeline. George Matthews george.matthews@russdarrow.com

September 02, 2026

Tech rummaged through arm rest, unplugged my electronics, took my house keys, and never tightened my lug nuts More

by KEVINKELBER
Recommend Dealer
No
Employees Worked With
Aleiah Brown
Print
September 01, 2026

Maddie was detailed, friendly and very helpful. Even when I was a silly goose and thought my stuff had accidentally been tossed when detailed. It was not, she was great. More

by JABRUNE
Recommend Dealer
Yes
Employees Worked With
Maddie W
Print
Sep 01, 2026 -

Russ Darrow Honda responded

Knowing our detailing service on your Honda Civic felt both thorough and welcoming to you is truly rewarding. We’re pleased we could locate and return all your items after the detailing. Your kind words and five-star rating mean a lot to our service department. George Matthews george.matthews@russdarrow.com

September 01, 2026

Maddie was detailed, friendly and very helpful. Even when I was a silly goose and thought my stuff had accidentally been tossed when detailed. It was not, she was great. More

by JABRUNE
Recommend Dealer
Yes
Employees Worked With
Maddie W
Print
Sep 01, 2026 -

Russ Darrow Honda responded

Your mention of our careful handling of your belongings highlights our dedication to thorough detailing. Knowing that our team’s friendly, attentive service on your Civic put your mind at ease means a lot to us. George Matthews george.matthews@russdarrow.com

August 31, 2026

Great value, clean and great managment team They are all about the customer experience and happiness More

by Gmays
Recommend Dealer
Yes
Print
Aug 31, 2026 -

Russ Darrow Honda responded

Knowing the service on your Honda HR-V delivered solid value and a spotless experience is rewarding for our team. Hearing that our focus on customer happiness resonated with you means a lot to our service department. George Matthews george.matthews@russdarrow.com

August 28, 2026

Maddie has always been wonderful to work with. The starter on my vehicle had to be replaced and she took care of me perfectly. It's a bummer that the starter went at 27,000 miles but at least it w More

by LISSAV62
Recommend Dealer
Yes
Employees Worked With
Maddie
Print
Aug 28, 2026 -

Russ Darrow Honda responded

Your mention of the warranty-covered starter replacement highlights our goal to make service as hassle-free as possible. Our service team is pleased we could replace the starter under warranty and return your Honda Passport to you. George Matthews george.matthews@russdarrow.com

1
2
...
316