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Russ Darrow Honda
Milwaukee, WI
2,977 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,977 reviews
June 13, 2026
It was easy to make an appointment. Having a specific customer service rep assigned to our vehicle was a nice feature. Having a specific customer service rep assigned to our vehicle was a nice feature. More
by stoljef
Verified Customer
June 13, 2026
Ive had my vehicle serviced with Darrow for 6 years now and let's say things have changed tremendously to the point I purchased a new Honda elsewhere. No loaner vehicles for clients, I paid for a repair th and let's say things have changed tremendously to the point I purchased a new Honda elsewhere. No loaner vehicles for clients, I paid for a repair that wasn't even an issue and it was just not the experience I had been used to. Sadly I am not sure if I would be continuing business with them in the future. It's a tough decision. More
by Renew2185
June 13, 2026
For the third time in my history of dropping off cars at Russ Darrow for maintenance...I had to go back as a warning light was on. They forgot to reset something. Russ Darrow for maintenance...I had to go back as a warning light was on. They forgot to reset something. More
by TIFANYSTRAUB
June 13, 2026
Maddie was great. The video of the work being done was very helpful. I was in and out in an hour! The video of the work being done was very helpful. I was in and out in an hour! More
by DESEAY
Employees Worked With
June 13, 2026
The car wash was not working. Other than that I did get great service and would recommend you to my friends, coworkers and family Other than that I did get great service and would recommend you to my friends, coworkers and family More
by SRODGERSCLARK
Employees Worked With
June 12, 2026
I recently purchased a Honda Ridgeline from Russ Darrow and had an excellent experience working with Derrick. From the beginning, Derrick was professional, knowledgeable, and easy to work with. He took th and had an excellent experience working with Derrick. From the beginning, Derrick was professional, knowledgeable, and easy to work with. He took the time to answer my questions, kept the process straightforward, and never made me feel pressured. Buying a vehicle can sometimes be stressful, but Derrick made the entire experience smooth and efficient. What I appreciated most was his responsiveness, honesty, and willingness to help throughout the process. He followed through on his commitments and made sure everything was handled properly from start to finish. I would highly recommend Derrick to anyone looking to purchase a vehicle at Russ Darrow. Thank you for making this a positive buying experience. -Massi A. More
by MASSI.AKROUR
June 12, 2026
This is my first time ever dealing with a dealership and I must say they’re not bad at all. I give them a A+ I must say they’re not bad at all. I give them a A+ More
by E.DEMETRA
Employees Worked With
June 12, 2026
Terrible The experience was terrible your new staff need to be trained better. The experience was terrible (terrible terrible) your new staff need to be trained better. to be trained better. The experience was terrible (terrible terrible) your new staff need to be trained better. More
by zinarienecker
June 11, 2026
The car wash was broken. I wanted a car wash. But I always enjoy coming to my car serviced. Except for once, someone gave me an inaccurate evaluation on my brakes that could I wanted a car wash. But I always enjoy coming to my car serviced. Except for once, someone gave me an inaccurate evaluation on my brakes that could have cost me more than $400.00 dollars. More
by SRODGERSCLARK
Employees Worked With
June 11, 2026
She was helpful and quick wit my service Very polite and took time to help me with my situation took time to help me with my situation More
by DAMIENATKINS1985
