Russ Darrow Honda

Great service i love bringing my truck to u to get any work on it work on it More

Went in for software update. (Sensors) Received a letter for Honda sensing update. 2019-2020 accord. (Sensors) Received a letter for Honda sensing update. 2019-2020 accord. More

I love that this dealership does work with people regardless of their credit/financial profile (to a certain extent) however, as a woman I don’t like the pushiness of services or flirtatiousness of regardless of their credit/financial profile (to a certain extent) however, as a woman I don’t like the pushiness of services or flirtatiousness of the men that work here. Dakota truly made my experience comfortable and non intimidating. More

Once again, my service advisor Maddie was so helpful in recommending important repairs for my very old 2008 Honda Accord AND offering me the best savings via current coupons. She and the service technicia recommending important repairs for my very old 2008 Honda Accord AND offering me the best savings via current coupons. She and the service technician who I spoke to, I felt were very honest. More

I went in to get my tires rotated and they were both very friendly, helpful and informative. I appreciate the help and will be returning for all of my future car needs friendly, helpful and informative. I appreciate the help and will be returning for all of my future car needs More

I've been a Russ Darrow customer for many years. I plan on continuing. Don't know what was going on though the last time I was there. Seemed like I was being mixed up with someone else. I had I plan on continuing. Don't know what was going on though the last time I was there. Seemed like I was being mixed up with someone else. I had come in ro have my subframe replaced. Thw paers had finally come in. I was told it would take an hour or two. A short while later I was told that my oil had been changed ans that I was good to go. Hadn't come in for an oil change. I explained what I was there for. I had also come in to get my windshield wipers replaced. That never happened. More

It was as it always is ',GREAT' Awesome, fantastic,marvelous,heavenly,tremendous,above & beyound Life changing,always service with a smile,curious, absolutely the bomb fantastic,marvelous,heavenly,tremendous,above & beyound Life changing,always service with a smile,curious, absolutely the bomb More

Came in with someone else to look at getting her a vehicle and I ended up getting myself one instead. We had plenty of time to walk the lot and look at different vehicles. We saw one guy working with vehicle and I ended up getting myself one instead. We had plenty of time to walk the lot and look at different vehicles. We saw one guy working with another couple, so we were going to wait. Luckily, we didn't have to wait long as we heard heels in the parking lot. It was Dakota coming to assist! Dakota was the absolute best. She was not pushy at all. Let us test drive the car while explaining the new technology. I knew they really wanted to make the sale that night, but we definitely wanted to take the time to go over finances to make sure we weren't getting in over our heads. Again, no pressure to purchase that night. We took the weekend to think and received a text from Dakota checking in with us to see if we had any questions that she could answer. I found a different color online with a cheaper price (still at this same location) so I texted her and asked if it was available. It was and bless Dakota for dealing with us, we test drove one but kept trying to compare it to the other one we test drove, so she had to go back and get the keys for the other one. She didn't complain once. We ended up staying past business hours to sign the documents and no one was upset. Everyone was very nice and friendly, spent lots of time explaining the process and the end of lease options as well as other protections we could choose but not pushy about it. Great experience over all. Dakota though has been wonderful the whole time. She constantly checked in by phone calls and text messages to make sure the car was exactly what I wanted and that I didn't have any questions. She also spent some time showing me some features that we didn't talk about during the test drive. This whole process has been very easy going and stress free. Thank you Russ Darrow and especially Dakota, can't wait to keep doing business with you. More

Prompt service. Fair prices. Offered alternatives. Didn't push unnecessary repairs Excellent service writer. Very prompt service Fair prices. Offered alternatives. Didn't push unnecessary repairs Excellent service writer. Very prompt service More

Better than expected. Bummed I didn't get a wash. Amir did his best to keep costs down. Bummed I didn't get a wash. Amir did his best to keep costs down. More