Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norm Reeves Toyota Dallas
Dallas, TX
4,881 Reviews
Dallas' Cowboy Toyota Dealership Serving the DFW Metroplex Area.
Cowboy Toyota welcomes all Credit Union, Sam's Club, and Costco members. We offer vehicle delivery within the Metroplex area to all customers.
Cowboy Toyota located in Dallas, TX is proud to be one of the premier dealerships in the Dallas-Fort Worth Metroplex. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Cowboy Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota or Scion, you've come to the right place. We proudly serve the following communities and others in the Dallas and Fort Worth Metroplex area: East Dallas, Lake Highlands, White Rock Lake, North Park, Preston Hollow, Park Cities, Highland Park, Universtiy Park, Far North Dallas, Richardson, Garland, Oak Cliff, Sachse, Murphy, Mesquite, Balch Springs, Forney, Heath, Seagoville, Rockwall, Rowlett, Lake Ray Hubbard, Addison, Plano, Sunnyvale, Sulphur Springs and Terrell.
Come visit our selection of Toyota Prius, Corolla, Yaris, Matrix, Camry, Venza, Avalon, RAV4, FJ Cruiser, Sienna, Tacoma, Sequoia, Tundra, and Land Cruiser. Located in Dallas, Texas off of I-30 and Buckner Boulevard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,881 reviews
December 07, 2024
I have been with Shelly for a long time and trust her and her crew to do the best job possible on my cars. Trust goes a long way her crew to do the best job possible on my cars. Trust goes a long way More
by chuck.tilley
Verified CustomerEmployees Worked With
December 07, 2024
Shelly has been our service advisor for years and is absolutely the best. She always gets us in and out timely, keeps us advised on the progress and quickly resolved any issues. absolutely the best. She always gets us in and out timely, keeps us advised on the progress and quickly resolved any issues. More
by cdmoodytx
December 07, 2024
She was amazing and very patient. She was very informative and look out for my best interest. She was very informative and look out for my best interest. More
by Monay.snyder
Employees Worked With
December 07, 2024
Shelly has been my service advisor for the past 18 years and I wouldn't have it any other way. She takes excellent care of my vehicle, and me, and she is truly an excellent asset for Norm Reeves Toyota. Giv and I wouldn't have it any other way. She takes excellent care of my vehicle, and me, and she is truly an excellent asset for Norm Reeves Toyota. Give her a big raise!! More
by BONHAM50
Employees Worked With
December 07, 2024
It’s same as last time but I was told I needed a new battery but I declined as I had purchased it this year. I had it checked at ORiley’s it was fine. I didn’t appreciate the treatment. No way to gain c battery but I declined as I had purchased it this year. I had it checked at ORiley’s it was fine. I didn’t appreciate the treatment. No way to gain customers. Deceptive. More
by gpairajeans
Employees Worked With
December 04, 2024
We have been coming to Cowboy/Norm Reeves Toyota well over 20 years, following Alan Young, and once Alan left with Shelly Jackowski, as our Service Managers. In fact, we bought both our Prius' (2009 and over 20 years, following Alan Young, and once Alan left with Shelly Jackowski, as our Service Managers. In fact, we bought both our Prius' (2009 and 2010), from Cowboy. Shelly is an excellent Service Manager, and a wonderful caring person. We trust her, along with mechanic Bobby, implicitly to service our cars and keep them running like new. We value their help and friendship, and remain at Norm Reeves Toyota principally to be with them. More
by LMENDOL
Employees Worked With
December 04, 2024
Superb, we are pleased with the service received. We appreciate this dealership.Will be back We appreciate this dealership.Will be back More
by Doylean Brown
December 04, 2024
I told them to check out my tires as I have a persistent low pressure alert. When I left after the service appointment, I noticed the low pressure alert had lit up again and I noticed that my hub cap was mi low pressure alert. When I left after the service appointment, I noticed the low pressure alert had lit up again and I noticed that my hub cap was missing. I am now having to go somewhere else to get my tires checked. More
by VALENTINE_TONY
