Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
5,052 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
Contact Dealership
View Awards

9525 E R L Thornton Fwy

Dallas, TX

75228

Directions

By Type

Showing 5,052 reviews

February 07, 2025

Ethan was so helpful and amazing when we were buying a car! We would recommend him to our friends to come buy a car here! More

by PC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Pamplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Norm Reeves Toyota Dallas responded

We wish you the best of luck with your new Toyota! It helps to have a salesperson who can escort you through each step. Thanks for letting us know, and enjoy your new ride!

February 07, 2025

Ethan helped us and was very knowledgeable about the cars in the dealership. He made the whole process easy to understand and was kind to us during the interaction. More

by breadofcat
Recommend Dealer
Yes
Employees Worked With
Ethan Pamplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Norm Reeves Toyota Dallas responded

Ethan will be thrilled to see all this positive feedback! Congratulations on your like-new Nissan purchase, and we're pleased that you felt well-informed. We're here for you when you need your first service appointment. You can even schedule it online! Thank you!

February 07, 2025

I was really stressed out about having to be car shopping again, but Ethan made it a hassle free experience! He wasn’t overbearing or any of the typical things you’d expect from a car salesman. I will be rec More

by bedsolejustice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Pamplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Norm Reeves Toyota Dallas responded

We wish you happy and safe travels in your new-to-you Toyota! Ethan has been getting a lot of praise, and we're here for it. When you're ready for service, feel free to schedule an appointment online. Thanks so much!

February 07, 2025

We love our new car. Ethan did a great job for us and looked out for us through our purchase. I am telling all my friends who need to buy a car to talk to Ethan!! More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Pamplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Norm Reeves Toyota Dallas responded

Congratulations on your new Toyota, Nick! It sounds like Ethan was with you every step of the way, and we're thrilled to hear that. He will be happy to accommodate any of your friends who may be in the market for a car. Thanks so much!

February 07, 2025

Ethan was very friendly, helpful, and patiently answered any questions that needed answering. He went the extra mile to help me get the car I wanted, and made purchasing the vehicle overall an enjoyable ex More

by house2510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Pamplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Norm Reeves Toyota Dallas responded

Congratulations on your new Toyota! What an exciting time, and we're thrilled that Ethan could be a part of it. We're also glad that he made the car-buying experience satisfying and rewarding. Thanks for giving us your business, and please let us know if you'd like to add accessories!

February 06, 2025

Bad service. Irresponsible people. Bad attitude. Some employees doesn't have any good attitude. I never go back to buy here. More

by Clemente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Norm Reeves Toyota Dallas responded

We appreciate your feedback and would like to learn more about your visit to our dealership, Clemente. That way, we can work on making improvements where necessary to provide customers like you with a five-star experience. Please reach out to our General Manager, Bryan Haarhues, at bryan.Haarhues@normreeves.com or 945-348-0174 at your convenience. Thank you.

February 06, 2025

Very professional, Ethan & Richard were always there to answer any questions in the entire process. More

by Rajesh Annamalai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Pamplin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Norm Reeves Toyota Dallas responded

Congratulations on your new Toyota, Rajesh! We're pleased that Ethan and Richard could steer you in the right direction. Thanks so much! Remember that you can schedule your first service appointment online.

February 06, 2025

He was great. He gave me the discount coupons and he fixed my car the way I wanted to be fixed. Thank you. More

by Linda Adkins paxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Norm Reeves Toyota Dallas responded

Discount coupons can really make a difference in the cost of your services for your Toyota, Linda! It's always a good idea to review this page on our website or inquire about any before your service visit. Sounds like a great visit, and we hope to see you in the future! Thank you!

February 06, 2025

Good service and friendly consultant. He took me immediately and provided me with details prior to leaving vehicle More

by mmmirabal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Norm Reeves Toyota Dallas responded

Service should be quick and efficient, and we're happy that was what was delivered to you! Remember that you can check out our service specials before your next service visit. Thank you!

February 05, 2025

Very good service. Shelley and Bobby were excellent. Comfortable waiting area. Will use again. Thanks . More

by Trina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby/ not sure of last name
Report | Print
Feb 06, 2025 -

Norm Reeves Toyota Dallas responded

We're pleased that your service visit for your Toyota was up to your expectations, Trina! We will need to pass on the compliments to Shelly and Bobby. We look forward to your return, and be sure to check out our service specials before you visit us next time. Thank you!

1
...
9
10
11
...
506