Ryan Palma
Ryan Palma at Norm Reeves Toyota Dallas

Ryan Palma

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
31 Reviews
4.9

31 Reviews

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31 Reviews of Ryan Palma

August 16, 2026

Dealership Rating
Employee Rating

Luis Santos in sales made my buying experience excellent. He was knowledgeable, friendly, and honest. I have never been to a dealership where everybody is so friendly and welcoming.. I also worked More

by angelicaguzman23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos

Aug 16, 2026

Norm Reeves Toyota Dallas responded

Your note about how welcoming everyone was speaks volumes about our service culture. It’s rewarding to hear that Luis provided knowledgeable and honest guidance and that Ryan clearly explained each financing option. Thank you for trusting us with your new Toyota Camry Hybrid and recommending us for your next purchase. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 21, 2026

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Gaby is a wonderful salesperson. We came from out-of-town, she made the experience worth the drive. Gaby had everything ready for us to view & test drive . So we made the purchase! T More

by krr5967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gaby Traylor

Jun 22, 2026

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 28, 2026

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Pedro C helped me find the car I wanted it. The process was fast and easy. Thank you!! More

by eestrada91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Cachay

May 29, 2026

Norm Reeves Toyota Dallas responded

We appreciate your feedback. It’s great that Pedro made the process fast and easy and helped you find the Toyota you wanted. Enjoy every drive. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 27, 2026

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It was a pleasure speaking with Pedro again on a new car purchase. Very helpful and will return for my next purchase. More

by gerardoestrada1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Cachay

May 27, 2026

Norm Reeves Toyota Dallas responded

Thank you for choosing us again for your new Toyota Tundra and for sharing your positive experience with Pedro. We’re pleased he could make the process smooth and straightforward. We look forward to assisting you with your next purchase. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 28, 2026

gerardoestrada1971 responded

Everyone there is awesome

April 18, 2026

Dealership Rating
Employee Rating

Great experience buying a car. Ryan was so helpful and willing to answer questions. Would definitely recommend. More

by lmf00c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalisa Bell

Apr 18, 2026

Norm Reeves Toyota Dallas responded

It’s wonderful to hear that Ryan could provide helpful assistance and answer all your questions during your Toyota purchase. We appreciate your recommendation. We look forward to the opportunity to serve you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 16, 2026

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Employee Rating

Would 100% recommend these guys. They were so helpful and made the process as easy as possible. More

by CRHWATSON28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalisa Bell

Apr 16, 2026

Norm Reeves Toyota Dallas responded

Thank you for recommending us so highly and for sharing your experience. We’re glad our team made purchasing your Toyota easy and are here if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 03, 2026

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Employee Rating

I purchased a tundra with Ryan Palma. He made everything so easy. Very helpful and knowledgeable, very patient with me throughout the whole process More

by Thigpend20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2026

Norm Reeves Toyota Dallas responded

It’s wonderful to hear Ryan’s patience and expertise made the process seamless. Congratulations on your new Toyota Tundra and thank you for sharing your experience. Enjoy every mile behind the wheel! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 29, 2026

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Ryan took care of me and he did a great job finding ways to meet me where I wanted to be in terms of cost and car specifics. The dealership was very clean and welcoming. More

by edwardlbarnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalisa Bell

Mar 29, 2026

Norm Reeves Toyota Dallas responded

It’s great to hear you’re enjoying your new Toyota and that our facility felt inviting. We’re glad Ryan could work within your preferences and budget. Thank you for choosing us and we look forward to helping with any future needs. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 15, 2026

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This dealership is very clean, nice, and every employee makes sure you’re being taken care of. More

by lstevens7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Rico , Nathan Asus

Mar 15, 2026

Norm Reeves Toyota Dallas responded

We’re delighted the clean environment and staff attentiveness left a great impression. Thank you for choosing a used Toyota Camry and sharing your experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 25, 2026

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Employee Rating

Es un buen diler las personas son muy agradables te sientes cómo en casa y te ayudan a buscar lo q buscas More

by carlozurita990910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2026

Norm Reeves Toyota Dallas responded

Thank you for the five-star rating. Our friendly team is glad to have helped you find a used Toyota Tacoma and made you feel at home. We appreciate your feedback. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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