Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.8
357 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 10 mos

Industry Experience

16 yrs, 3 mos

Specialties & Trainings

Trucks and SUVs

4.8

357 Reviews

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357 Reviews of Luis Santos

October 16, 2026

Dealership Rating
Employee Rating

Helpful , friendly, and fast Great staff and clean Great price, convenient, and listened to me More

by angelicaguzman23
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos

Oct 16, 2026

Norm Reeves Toyota Dallas responded

We’re glad our team could offer friendly, efficient service and listen to your needs during your Camry purchase. Your kind words about our staff, pricing, and convenience are much appreciated. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 08, 2026

Dealership Rating
Employee Rating

I truly loved my experience at the dealership! Everyone was so kind and welcoming, and they always made sure I felt comfortable. They took the time to answer all my questions and explain everythin More

by Lorena Santiago Vargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rico

Oct 08, 2026

Norm Reeves Toyota Dallas responded

Hi Lorena, we're delighted to hear that you had such a positive experience at Norm Reeves Toyota Dallas. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future! Safe travels!

August 16, 2026

Dealership Rating
Employee Rating

Luis Santos in sales made my buying experience excellent. He was knowledgeable, friendly, and honest. I have never been to a dealership where everybody is so friendly and welcoming.. I also worked More

by angelicaguzman23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Palma

Aug 16, 2026

Norm Reeves Toyota Dallas responded

Your note about how welcoming everyone was speaks volumes about our service culture. It’s rewarding to hear that Luis provided knowledgeable and honest guidance and that Ryan clearly explained each financing option. Thank you for trusting us with your new Toyota Camry Hybrid and recommending us for your next purchase. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 31, 2026

Dealership Rating
Employee Rating

Smooth process. Helpful but no pressure salesperson. Got us a very good interest rate Would recommend More

by JLCHREST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Rico

Jun 01, 2026

Norm Reeves Toyota Dallas responded

It’s great to know your financing for the used Toyota Tacoma went smoothly and our team provided helpful guidance without any pressure. We appreciate your recommendation and look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 26, 2026

Dealership Rating
Employee Rating

From the moment my walked in the dealership we welcomed and treated professionally through the complete process. More

by rick@thetroutshow.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2026

Norm Reeves Toyota Dallas responded

It’s wonderful to hear you felt welcomed and received professional service throughout your visit. Luis and our staff are pleased the purchase of your Toyota went smoothly. Please let us know if there is anything else we can assist you with. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 26, 2026

Dealership Rating
Employee Rating

First of all, I'm very grateful to Gabriel Hernandez and Luis Santos who were very kind and respectful. They were able to give me a great price for my Tacoma 2026. It was one of the best experiences I've h More

by urielcabrera86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hernandez

Mar 26, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your kind words about Luis and Gabriel. We’re thrilled they could help you secure a great price on your new Toyota Tacoma and make it one of your best buying experiences. Congratulations on your Tacoma and enjoy every mile. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 21, 2026

Dealership Rating
Employee Rating

Luis gave excellent service and helped me find the perfect vehicle in my budget. He was very patient through the whole process and gave no pressure. Highly recommend, thank you! More

by Toyotamom
Recommend Dealer
Yes
Mar 21, 2026

Norm Reeves Toyota Dallas responded

It’s fantastic to hear Luis helped you find the right Toyota within your budget without any pressure. Your recommendation means a lot to us. Thank you for sharing your experience. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 21, 2026

Dealership Rating
Employee Rating

We had an amazing experience buying our car today thanks to Luis Santos! From the moment we walked in, he was professional, friendly, and genuinely focused on helping us find exactly what we needed. He took More

by amayaisa475
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2026

Norm Reeves Toyota Dallas responded

It’s wonderful to hear that Luis provided a friendly and patient experience as you selected your new Toyota Camry Hybrid. We’re glad you felt informed and comfortable throughout every step. Thank you for recommending Luis, and enjoy your new car. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 19, 2026

Dealership Rating
Employee Rating

Luis was really easy to work with and did a great job of finding us the right vehicle for our family within our budget. Highly recommend! More

by Matt Urbanic
Recommend Dealer
Yes
Mar 19, 2026

Norm Reeves Toyota Dallas responded

We appreciate you recommending us. We’re glad Luis made the process easy and found the right Toyota for your family within budget. Enjoy your vehicle. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 01, 2026

Dealership Rating
Employee Rating

Luis and Zech took good care of us. Smooth sailing even down to financing, which is rare to say! If you’re in the market for a Toyota or even a used vehicle go see these guys, they’re d More

by Teresa.Castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zechariah Terrell

Mar 01, 2026

Norm Reeves Toyota Dallas responded

It’s wonderful to know Luis and Zechariah made your new Toyota purchase and financing process feel effortless. We’re grateful for your recommendation and look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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