Edwin Aguilar
Edwin Aguilar at Norm Reeves Toyota Dallas

Edwin Aguilar

Recall Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
69 Reviews
4.5

69 Reviews

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69 Reviews of Edwin Aguilar

May 09, 2026

Dealership Rating
Employee Rating

Service is great Personnel do their job and let me know how much it is going to cause me More

by amparoyates49
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

May 10, 2026

Norm Reeves Toyota Dallas responded

Thanks for sharing your experience with our Toyota Sienna service. We’re glad our team, led by Edwin, kept you informed about costs and delivered great results. We appreciate your five-star rating and look forward to helping you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 09, 2026

Dealership Rating
Employee Rating

She is very nice person and she give me nice service I like the service More

by Salgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sisi Olaguez

May 09, 2026

Norm Reeves Toyota Dallas responded

We appreciate your feedback on the service for your Toyota Sienna and for praising Sisi. We look forward to assisting you again soon. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 18, 2026

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Employee Rating

My experience was smooth and great and I was satisfied and I give a thumbs up More

by MICHELLEJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Leyva

Apr 18, 2026

Norm Reeves Toyota Dallas responded

It’s great to hear your Toyota Camry service was smooth and met your expectations. We appreciate the thumbs up, and we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 13, 2026

Dealership Rating
Employee Rating

Excellent service. I arrived at 10 am which I scheduled through my Toyota app. The dealership did not receive my appt, however Edwin quickly got started on my maintenan More

by Lizsantillo
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Apr 13, 2026

Norm Reeves Toyota Dallas responded

We’re glad Edwin stepped in to sort out the appointment mix up and completed your Toyota RAV4 maintenance in under an hour. It was a pleasure servicing your RAV4 and we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 13, 2026

Dealership Rating
Employee Rating

Excellent service. I arrived at 10 am which I scheduled through my Toyota app. The dealership did not receive my appt, however Edwin quickly got started on my maintenan More

by Lizsantillo
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Apr 13, 2026

Norm Reeves Toyota Dallas responded

Even with the scheduling hiccup, Edwin jumped right into your Toyota RAV4 maintenance so you were on your way in under an hour. We appreciate your five-star review and look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 12, 2026

Dealership Rating
Employee Rating

Thanks Edwin Todo el servicio fue excelente Nos veremos pronto para mi siguiente servicio de carro More

by Adonai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Leyva

Apr 12, 2026

Norm Reeves Toyota Dallas responded

We’re happy Edwin provided excellent service for your Toyota RAV4. Thank you for sharing your feedback. We look forward to your next appointment. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 05, 2026

Dealership Rating
Employee Rating

Edwin gave me an accurate ETA, answered all my questions about the issues that came up in the multi-point inspection, and helped me understand the urgency of the recommended repairs More

by abel4abraham
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Apr 05, 2026

Norm Reeves Toyota Dallas responded

It’s great to hear Edwin provided a precise ETA, guided you through the multi-point inspection, and explained why addressing those repairs promptly matters. Your Toyota Camry is in good hands when our service team answers every question. We look forward to assisting you with future service needs. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 02, 2026

Dealership Rating
Employee Rating

Quick and easy I called and was able to get an appointment immediately. I was quick and easy More

by shaypearl10
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Apr 03, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience! We appreciate your business and hope to see you again next time here at Norm Reeves Toyota Dallas!

March 22, 2026

Dealership Rating
Employee Rating

Scheduled online and a few hiccups with that. Go to dealership and was told I was scheduled with an advisor which is fine. He was with someone while several other advisors had no one... no one re More

by Hawkslucky
Recommend Dealer
No

Other Employees Tagged: Edwin Aguilar

March 21, 2026

Dealership Rating
Employee Rating

Not for me ! !! Dealerships should try to work and help problem out instead trying to take advantage of them . I will never come back there !!!! More

by shollie90
Recommend Dealer
No

Other Employees Tagged: Edwin Aguilar

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