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Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas

Harveen Toor

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
123 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

5 yrs, 3 mos

Industry Experience

6 yrs, 4 mos

Specialties & Trainings

customer service expert, communication specialist

4.5

123 Reviews

Write a Review

123 Reviews of Harveen Toor

May 15, 2026

Dealership Rating
Employee Rating

They made the wrong key and it took an hour to correct after I got there. More

by Tyler@thekirwans.net
Recommend Dealer
No

Other Employees Tagged: Harveen Toor

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May 19, 2026

Norm Reeves Toyota Dallas responded

Tyler, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to get in touch with you and address your concerns. Please reach out to us at your earliest convenience. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 11, 2026

Dealership Rating
Employee Rating

Very knowledgeable and excellent courteous customer service from Harveen Toor we definitely recommend Harveen to be the employee to look up More

by praissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2026

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad Harveen and our team were able to help, and we hope to see you again! LaTris Price, Customer Relations Manager-latris.price@normreeves.com

May 06, 2026

Dealership Rating
Employee Rating

The service was quick easy. They got me in super quick and explained everhthing verh well More

by gomeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2026

Norm Reeves Toyota Dallas responded

Delighted to hear that servicing your Toyota Corolla was both quick and straightforward. We will share your praise with Harveen for providing clear explanations. We look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 26, 2026

Dealership Rating
Employee Rating

Toor and his team fixed my tundra and I couldn’t have been more happy about it. Toor kept me updated through the process. I’m Grateful. More

by jordandarius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2026

Norm Reeves Toyota Dallas responded

Thank you for letting us know how pleased you are with your Tundra’s service and that our team kept you informed throughout. We’re here whenever you need assistance again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 26, 2026

Dealership Rating
Employee Rating

Narveen helped me understand the best next steps to fix my vehicle's issue. THANKS! More

by vt1984vt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2026

Norm Reeves Toyota Dallas responded

Thank you for the five star review. Harveen is glad the guidance on the next steps for your Toyota was clear and helpful. We appreciate you trusting us with your service needs. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 04, 2026

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Employee Rating

Great access good service maintenance clean place recommend definitely for all the service needs of families More

by praissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2026

Norm Reeves Toyota Dallas responded

We love to see your recommendation! Thanks for choosing Norm Reeves Toyota Dallas Service Center and highlighting our clean facility and great service. See you next time!

April 04, 2026

Dealership Rating
Employee Rating

Harveen is very courteous and helpful and always prompt with information concerning my vehicle. Very happy with the service. More

by j.dal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2026

Norm Reeves Toyota Dallas responded

We appreciate hearing that Harveen was courteous, helpful, and kept you informed about your Lexus RX 350. It’s wonderful to know you’re very happy with the service. Thank you for the 5-star review. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 01, 2026

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Employee Rating

Well, I have been dealing with Harveen for some time now and he knows what I'm expecting. More

by dadx1son
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

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Apr 02, 2026

Norm Reeves Toyota Dallas responded

We’re glad we could go that extra mile for you! Thank you for choosing us! – Norm Reeves Toyota Dallas

March 16, 2026

Dealership Rating
Employee Rating

Harveen Toor was friendly and informative provided full transparency of services being done on my car. More

by stevegr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2026

Norm Reeves Toyota Dallas responded

Thank you for the five-star review. We’re glad Harveen was informative and transparent about the work on your Toyota. If you need any further assistance, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 14, 2026

Dealership Rating
Employee Rating

Shelly provided great service! In and out very fast. Very attentive and kept me in the loop about what was going on with my vehicle. More

by olga_puente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena

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Mar 18, 2026

Norm Reeves Toyota Dallas responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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