Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas

Harveen Toor

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.6
132 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

5 yrs, 9 mos

Industry Experience

6 yrs, 10 mos

Specialties & Trainings

customer service expert, communication specialist

4.6

132 Reviews

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132 Reviews of Harveen Toor

October 21, 2026

Dealership Rating
Employee Rating

I am very disappointed with the service provided. During my last visit, I was charged $20 to fix a small needle dent, but the issue was not properly resolved. After service returning home, the tire More

by reddy8001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BRADY GONZALES

Oct 21, 2026

Norm Reeves Toyota Dallas responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Oct 21, 2026

Norm Reeves Toyota Dallas responded

Thank you for reaching out. I'm sorry to hear about the concerns you encountered during your recent visit and would like the opportunity to discuss them with you in greater detail. At your earliest convenience, would you please contact me directly? I look forward to hearing from you. Respectfully, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

October 09, 2026

Dealership Rating
Employee Rating

The quality of the people that make up the Norm Reeves Toyota Team is what makes them number one for my Toyota services. The vehicle maintenance and service department is top tier!!! More

by Kendrick Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2026

Norm Reeves Toyota Dallas responded

Hearing that our service department delivers top-tier maintenance for your Toyota Corolla is truly rewarding. Your praise of our team’s quality means a lot to us, and we look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 01, 2026

Dealership Rating
Employee Rating

Thanks to Harveen for the excellent support and professionalism. Your guidance and timely updates made the entire service experience smooth. Really appreciate your dedication and outstanding cust More

by Lokesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Norm Reeves Toyota Dallas responded

It’s great to hear Harveen’s guidance and professionalism kept your service running smoothly with timely updates. Thank you for trusting us with your Toyota; we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 31, 2026

Dealership Rating
Employee Rating

Harveen is always so kind when I have had my car serviced. I have recently moved about 35 miles away but still drove to Norm Reeves to get my car taken care of because they are alway easy to schedul More

by pam060483
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

May 31, 2026

Norm Reeves Toyota Dallas responded

What a pleasure to hear Harveen’s kindness made your visits so smooth and that scheduling and updates have made your drive worthwhile. Thank you for trusting us with your Toyota and for making the trip, and we look forward to caring for your vehicle again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 31, 2026

Dealership Rating
Employee Rating

Mo was so helpful! He was patient and friendly! Will definitely return to Norm Reeves for him. More

by ymb1728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Ahmad

May 31, 2026

Norm Reeves Toyota Dallas responded

We’re delighted Mo could provide patient and friendly assistance. Congratulations on your new Toyota Tundra. We look forward to serving you again soon. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 29, 2026

Dealership Rating
Employee Rating

No pressure, fast service department, offered free shuttle while waiting. Overall very good experience, would return and recommend to others. More

by Tim C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Leyva , Geraldo?

May 29, 2026

Norm Reeves Toyota Dallas responded

We’re happy our team provided pressure-free, swift service and a free shuttle for you. We appreciate your recommendation and your plan to return. We look forward to caring for your Toyota Camry again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 28, 2026

Dealership Rating
Employee Rating

Fast and efficient I had a great experience with Norm Reeves Toyota. Harveen took great care of me. More

by Paulagent23
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

May 28, 2026

Norm Reeves Toyota Dallas responded

We’re thrilled to hear that Harveen provided fast, efficient service for your Toyota. Thank you for your trust, and we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 22, 2026

Dealership Rating
Employee Rating

Satisfied with the service especially when notified about sale prices. Also, the care they showed for the car maintenance. More

by cisneroscarolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Norm Reeves Toyota Dallas responded

Hi Cisneros! We're delighted to know you're satisfied with our service and communication about sale prices at Norm Reeves Toyota Dallas. We also love to hear that our team has shown exceptional care for your car's maintenance! Safe travels!

May 21, 2026

Dealership Rating
Employee Rating

I was very happy with your service and my service manager BOB BOSTLEY and the service boy harveen toor they were very helpful thank you 👍 More

by DJACOB405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Norm Reeves Toyota Dallas responded

It’s great to hear you’re happy with the service on your Toyota RAV4. Harveen was glad to help and appreciates your kind words. Thank you for trusting us with your maintenance needs. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 15, 2026

Dealership Rating
Employee Rating

They made the wrong key and it took an hour to correct after I got there. More

by Tyler@thekirwans.net
Recommend Dealer
No

Other Employees Tagged: Harveen Toor

May 19, 2026

Norm Reeves Toyota Dallas responded

Tyler, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to get in touch with you and address your concerns. Please reach out to us at your earliest convenience. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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