Moriah Snargrass

I recently purchased a Toyota Sienna from Norm Reeves, and the entire experience exceeded my expectations from start to finish. Working with Jade made a significant difference in how smooth and enjoyable and the entire experience exceeded my expectations from start to finish. Working with Jade made a significant difference in how smooth and enjoyable the process was. She was responsive, knowledgeable, and took the time to thoroughly answer every question I had, which made me feel confident in my decision. What stood out most was the no pressure approach. Jade created a comfortable environment where I never felt rushed or pushed, allowing me to make the right choice at my own pace. That level of professionalism and transparency made the experience genuinely pleasant. She also went above and beyond before I left the facility by making sure all of my vehicle settings were properly set up. That attention to detail and customer care did not go unnoticed and really reinforced the quality of service I received. As for the Sienna itself, I absolutely love it. It has proven to be an outstanding vehicle in every way, from comfort and performance to practicality and reliability. It truly feels like one of the best investments I have ever made, and I look forward to every opportunity I get to drive it. Overall, this was an exceptional buying experience paired with an exceptional vehicle. I highly recommend both Jade and the team at Norm Reeves. More

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Great experience from arrival to getting the keys handed to me. Huge shoutout to the Norm Reeves Toyota team. Pedro goes above and beyond! Thankful for his help and dedication. Antoni & Tom deserve a sh to me. Huge shoutout to the Norm Reeves Toyota team. Pedro goes above and beyond! Thankful for his help and dedication. Antoni & Tom deserve a shoutout as well, always making me feel like a friend very welcoming and helpful. More

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Information could’ve been a bit more clear, but the enthusiasm was there. As a salesman myself, I would recommend this gentleman to actually work on making sure his information is correct before giving enthusiasm was there. As a salesman myself, I would recommend this gentleman to actually work on making sure his information is correct before giving it out to the customers as that could be a breach of trust aside from that he did great. More

by robinsonjl0726 Verified Customer Verified Customer

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Everyone was so helpful and polite. They kept me informed and up to date on the repairs. They even washed my car. They kept me informed and up to date on the repairs. They even washed my car. More

by tillde-2 Verified Customer Verified Customer

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Derek was amazing! He made everything so easy and seamless. He was very personable and knew his stuff! He made everything so easy and seamless. He was very personable and knew his stuff! More

by keith.hayden Verified Customer Verified Customer

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Financial advisor to finalize everything was terrible. I almost walked out. He was extremely disrespectful. My trade in was low balled. I almost walked out. He was extremely disrespectful. My trade in was low balled. More

by MINORJMORISHA Verified Customer Verified Customer

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Amazing experience for a first time buyer. I will recommend this dealership and sales rep to everyone. I will recommend this dealership and sales rep to everyone. More

by AMARICONN814 Verified Customer Verified Customer

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Great service and I would recommend. My sale rep was very professional and explained everything to me. My sale rep was very professional and explained everything to me. More

by lrh2411 Verified Customer Verified Customer

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The experience was generally good. Mo and Moriah were great and professional in the process. Mo and Moriah were great and professional in the process. More

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Everyone at this dealership was super helpful. Huge shout out to Zion, he was very patient and respectful with us. If you visit Norm Reeves Toyota (Dallas), make sure to ask for Zion! Huge shout out to Zion, he was very patient and respectful with us. If you visit Norm Reeves Toyota (Dallas), make sure to ask for Zion! More

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