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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,265 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,265 reviews

August 16, 2026

Luis Santos in sales made my buying experience excellent. He was knowledgeable, friendly, and honest. I have never been to a dealership where everybody is so friendly and welcoming.. I also worked More

by angelicaguzman23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2026 -

Norm Reeves Toyota Dallas responded

Your note about how welcoming everyone was speaks volumes about our service culture. It’s rewarding to hear that Luis provided knowledgeable and honest guidance and that Ryan clearly explained each financing option. Thank you for trusting us with your new Toyota Camry Hybrid and recommending us for your next purchase. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 15, 2026

Easy to make appointment. Easy check in. Service advisor was knowledgeable and friendly. Only complaint was waiting area by parts department was a little on the warm side. More

by Ande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get his name
August 14, 2026

He was very engaged and use personal experience to feel comfortable and connected with me. Great customer service! More

by AIDEECX
Recommend Dealer
Yes
Employees Worked With
Vernon
Aug 14, 2026 -

Norm Reeves Toyota Dallas responded

Hearing that our service advisor’s personal engagement helped you feel comfortable and connected is truly rewarding. Thank you for trusting our service department with your Toyota Camry. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 12, 2026

Graciaa Sr Pedro por su amabiludad y excelente attention. Me ayudo mucho con El vehicular que compre. More

by familiacolin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Norm Reeves Toyota Dallas responded

Felicidades por su nuevo vehículo! Apreciamos mucho su negocio y sus amables palabras sobre Pedro. Gracias por elegir Norm Reeves Toyota Dallas!

August 10, 2026

Muy satisfecha con el trato recibido , gracias Pedro Cachay , muy profesional en todo lo referente a la negociación , lo recomendaré sin dudarlo . More

by chaviher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Norm Reeves Toyota Dallas responded

Our team enjoyed guiding you through the negotiation on your new Corolla. It’s rewarding to know Pedro’s professionalism during your negotiation earned your recommendation. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 06, 2026

Shelly did a great job in getting my dead battery replaced in a timely manner. She gives outstanding customer service each time I come for car maintenance. More

by RONALDJOHNSON2006
Recommend Dealer
Yes
Employees Worked With
Shelly Jarwoski. She did a great job!
Aug 06, 2026 -

Norm Reeves Toyota Dallas responded

Your note about the prompt battery replacement on your Toyota Avalon highlights our commitment to efficient service. Hearing that you consistently find our customer service outstanding means a lot to us. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 06, 2026

Overall I had a very positive experience and the staff was very friendly. I felt welcome More

by Emely
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Norm Reeves Toyota Dallas responded

Our team enjoyed guiding you through the purchase of your new Toyota Corolla. Knowing that you felt welcome and found our staff friendly means a lot to our team. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 06, 2026

Everything went smoothly from start to finish. The staff was friendly, professional, and made the entire buying process easy and stress-free. I'm very happy with my purchase and appreciate the gre More

by Andy.Kiatoukaysi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deno salesman
Aug 06, 2026 -

Norm Reeves Toyota Dallas responded

Knowing your purchase of the used Toyota Tacoma went smoothly and felt effortless from start to finish is rewarding for our team. Your recommendation and praise for our team’s welcoming professionalism mean a great deal to us. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 05, 2026

It was good overall. The shuttle drivers were nice I wish they had complementary popcorn. More

by Mrubacado
Recommend Dealer
Yes
Employees Worked With
Charity
Aug 06, 2026 -

Norm Reeves Toyota Dallas responded

Hi Mrubacado! Thank you for taking the time to share your feedback. We're pleased to know you had a positive experience and enjoyed the service provided by our shuttle drivers at Norm Reeves Toyota Dallas. We also love the popcorn idea and appreciate the suggestion. We look forward to serving you again!

August 05, 2026

my tire diagnosis appointment was at 11:30, was called at 2:30 to confirm they needed 2 patches and when I showed up at 4:30 they hadn't serviced my car. Antonio was kind enough to try and speed up the proce More

by juliaahughes.3
Recommend Dealer
No
Aug 05, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience. We sincerely apologize for the delays and lack of communication regarding your vehicle's service. We understand how frustrating it must have been to receive an update that repairs were needed, only to arrive and find the work had not yet been completed. We appreciate Antonio's efforts to assist, but we recognize we fell short of the level of service you should expect. Please reach out to me directly and we can discuss this further. Thank you for your feedback, and we are truly sorry for the inconvenience caused. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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