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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,325 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,325 reviews

September 27, 2026

Shelly is the best. Shelly should be the owner of Toyota dealership, because if it was not for Shelly, the service department would shut down. She is the the most truste More

by David_awad
Recommend Dealer
Yes
Employees Worked With
Shelly
Sep 27, 2026 -

Norm Reeves Toyota Dallas responded

Your praise of our service advisor’s expertise and guidance is truly appreciated. Knowing you trust our service advisor’s recommendations for your Toyota Highlander means a great deal to our service department. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 26, 2026

Wonderful customer service Wonderful customer service, I did not have an appointment but took my car for service right away More

by María Norman
Recommend Dealer
Yes
Sep 27, 2026 -

Norm Reeves Toyota Dallas responded

We're glad our service department could fit your Highlander in for service without an appointment and get you in right away. Your five-star rating and glowing feedback mean a lot to us. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 26, 2026

The staff at this dealership is very courteous, I showed up without an appointment and they took care of the maintenance my car needed. Highly recommend! More

by María Norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sisi Olaguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

Norm Reeves Toyota Dallas responded

Hearing that you found our team courteous and that your walk-in maintenance went smoothly means a lot to our service team. We’re glad we could address your Highlander’s needs even without an appointment. Thank you for recommending us! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 26, 2026

Shelly is a shining star! Everything was great! All servicing of my car was completed quickly and efficiently. More

by TOUVOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Sep 26, 2026 -

Norm Reeves Toyota Dallas responded

Your praise of Shelly as a shining star means a lot to our service team. Knowing that the service on your Camry was completed quickly and efficiently is rewarding. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 26, 2026

Shelly Jackowski is an absolute shining star in the service department! I have been going to her for years, and she is the sole reason I keep coming back to this dealership. She always keeps my Camry r More

by TOUVOK
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Sep 26, 2026 -

Norm Reeves Toyota Dallas responded

Knowing we’ve earned your trust over the years means a lot to our service department. We’re pleased we could keep your Camry running smoothly and explain each step clearly. Thank you for putting your confidence in our team. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 26, 2026

Shelly Jackowski is an absolute shining star in the service department! I have been going to her for years, and she is the sole reason I keep coming back to this dealership. She always keeps my Camry r More

by TOUVOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2026 -

Norm Reeves Toyota Dallas responded

Knowing that Shelly’s honest advice and clear explanations have earned your trust for years means a great deal to our service department. Our team is pleased we could keep your Camry running smoothly. Thank you for trusting us with your vehicle. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 26, 2026

Shelly Jackowski is an absolute shining star in the service department! I have been going to her for years, and she is the sole reason I keep coming back to this dealership. She always keeps my Camry r More

by TOUVOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2026 -

Norm Reeves Toyota Dallas responded

Hearing that Shelly’s clear explanations and integrity keep you at ease means a lot to our service team. We’re proud to have Shelly caring for your Toyota Camry, and we appreciate the trust you’ve placed in our department over the years. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 25, 2026

In and out in a couple of hours Jan was very nice and welcoming. Some outdoor seating where you can smoke would be nice More

by Kainindark
Recommend Dealer
Yes
Employees Worked With
Older lady with a Eastern European last name. I want to say Jan
Sep 25, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad you were in and out with your Tacoma quickly and felt welcomed by our service team. We appreciate your suggestion for outdoor seating. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 25, 2026

It's always a great experience working with Shelly Give Shelly a raise of 50.00 an hour, ahead deserves it More

by MS_GRANTK
Recommend Dealer
Yes
Employees Worked With
Shelly
Sep 25, 2026 -

Norm Reeves Toyota Dallas responded

Providing reliable, personalized care on your Toyota Camry is at the heart of how our service department operates. Hearing that you’ve always had a great experience means a lot to us. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 24, 2026

He was great. Very professional He was courteous,professional, and friendly. Overall great experience. They made the experience effortless More

by bahsoon_s
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
Sep 24, 2026 -

Norm Reeves Toyota Dallas responded

Your praise for our team’s professionalism and courtesy is much appreciated. Hearing that the service on your Toyota Highlander felt effortless is truly rewarding. Your five-star review means a great deal to our service department. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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