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Norm Reeves Toyota Dallas
Dallas, TX
6,291 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come.
From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community.
Looking for your next car near Dallas, Fort Worth, or Irving, Texas?
Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience.
A Super Selection of Toyota Vehicles
Plus, explore HUNDREDS of pre-owned cars from all the top brands!
When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma.
Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,291 reviews
September 06, 2026
This dealership has always been about servicing the customer. From the time you drive up - you are greeted and treated as a valued customer. We do have a choice on where we go for service and if I am c customer. From the time you drive up - you are greeted and treated as a valued customer. We do have a choice on where we go for service and if I am coming to your area - I try to see Shelly. I moved out of the area 5 yrs ago but prefer coming here for service. More
by ccarroll10
Verified CustomerEmployees Worked With
Shelly Jakowski
September 06, 2026
They were short staffed and rushed. Shelly was great, she was the only positive interaction I had there. If she is not there next time I will turn around and leave. I will not recommend Shelly was great, she was the only positive interaction I had there. If she is not there next time I will turn around and leave. I will not recommend the service department to family or loved ones. A dealership is meant to be welcoming and attentive, hence the price of services. More
by tiofiodor
Employees Worked With
Shelly (advisor) was great, the rest were not
September 06, 2026
The standard for service and the service advisors is Shelly Jackowski. She makes the wait and the unreasonably expensive time in the Norm Reeves Toyota Dallas service & parts department an overall good Shelly Jackowski. She makes the wait and the unreasonably expensive time in the Norm Reeves Toyota Dallas service & parts department an overall good experience. Shelly customer service and people skills should be taught across Toyota and she deserves to be handsomely compensated for her work. More
by arfieldscooper20
September 04, 2026
Great service and communication finding good alternatives for the far I was after. Would recommend 100% for the far I was after. Would recommend 100% More
by cesarcastro1987
September 04, 2026
I do enjoy the services from Shelly but your mechanics working in the back terrible! Unresponsible and trashy work and yet this is the service I am paying for. Smh Stop hiring staff that don't care enough working in the back terrible! Unresponsible and trashy work and yet this is the service I am paying for. Smh Stop hiring staff that don't care enough about their quality of work. More
by vck1ms02
Employees Worked With
Shelly
September 03, 2026
Thanks to salesman Pedro Cachay for helping us out a lot and explaining everything very well. and explaining everything very well. More
by José Vega
Employees Worked With
September 02, 2026
Employees I spoke to Explain n detail exactly what I needed to know, which is much Appreciated, n every Aspect. needed to know, which is much Appreciated, n every Aspect. More
by Chiquis.
