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Lexus of North Miami

North Miami, FL

4.6
2,693 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,693 reviews

June 16, 2023

buenas tardes, hoy hicimos una compra de una lexus ex 350 2023 y estoy sumamente contenta con la compra y encantada con el personal que me asistió desde el día 1. Gracias! y feliz fin de semana. More

by shavero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lexus of North Miami responded

We're glad you had a great time purchasing your car from Lexus of North Miami! We appreciate your business and hope to see you again for all your future vehicle purchases. Enjoy the new Lexus NX 350!

June 14, 2023

Horrible Lexus certification is a joke and a fraud. Impossible to speak to leadership. Evil practices to take peoples $$$ stay away More

by Enforce401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew used sales manager and fraud specialist
Jun 14, 2023 -

Lexus of North Miami responded

I'm sorry to hear about your disappointing experience. Providing honest and transparent service is important to us, so I'd like the opportunity to speak with you further regarding your concerns. Please reach out to me directly so we can discuss this situation in more detail. Thank you for bringing this to my attention. Brittany Rivera - Customer Relations Manager - 786-528-3885

June 11, 2023

Needed to purchase out my lease and she made the transaction easy pleasant amd quick. It was a pleasure More

by Martyw605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Ponce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Lexus of North Miami responded

Thank you so much for reviewing Lexus of North Miami! Have a lovely day!

June 09, 2023

Anna is very professional, intelligent and tried to do her best Thank you very much Anna Best of all More

by ratole
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Lexus of North Miami responded

Anna and our team appreciate your support! Thanks for choosing Lexus of North Miami!

June 07, 2023

He’s definitely the goat. You can tell he’s about business the real deal … 10/10 ;) More

by Tamp yung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Lexus of North Miami responded

Thanks for the awesome feedback for the Lexus of North Miami team!

June 06, 2023

She was so helpful and understanding with my needs in leasing a car, and she got me the best deal with everything I wanted. Also so sweet! More

by Aryelle Berman
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Lexus of North Miami responded

It is great to hear that our team found you a car that fits your needs! We appreciate your feedback and hope you enjoy the new ride!

June 05, 2023

Encantado del buen servicio y atención que tuve en especial a María que fue sumamente profesional y atenta More

by Joaquín González
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Jun 05, 2023 -

Lexus of North Miami responded

Joaquín, gracias por la reseña! Apreciamos las palabras amables acerca de Maria y esperamos volver a verle en Lexus of North Miami!

June 05, 2023

We been doing business for so long with Lexus north Miami always please maria is the best More

by gecohen99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Jun 06, 2023 -

Lexus of North Miami responded

Thank you for the review! We hope to see you back again at Lexus of North Miami!

June 01, 2023

Ana was great and made this process enjoyable! ! I am thankful to Ana for her service and patience during this time. More

by Erica
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Lexus of North Miami responded

Erica, thank you for the review! We appreciate the kind feedback about Ana and hope to see you back again at Lexus of North Miami. Safe travels!

May 29, 2023

Ana is truly remarkable! She takes the time to make you feel very special! She is extremely knowledgeable on Lexus Brand. She is empathetic and very reliable. More

by Interviews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Lexus of North Miami responded

We're so thrilled to see your amazing review of Ana's expertise and customer service at Lexus of North Miami! She certainly knows everything there is to know about the Lexus brand, and we're delighted to hear about your positive experience with her. Thank you for taking the time to share!

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