Lexus of North Miami

Employees at the dealership were professional and welcoming. They made you feel special especially Jonathan from service and Mr Nelson welcoming. They made you feel special especially Jonathan from service and Mr Nelson More

Bobby was very helpful with servicing our vehicle. Also we did not have to wait long. Also we did not have to wait long. More

I was disappointed with the service this time. I asked for my car to be washed and vacuumed, and the service representative said that it is the standard to do so. When I got my car, they did not I asked for my car to be washed and vacuumed, and the service representative said that it is the standard to do so. When I got my car, they did not vacuum the interior. I was in a rush and just left. Not the Lexus standard. More

I recently purchased a vehicle from Lexus North Miami, and I couldn’t be more impressed with the entire experience. From the moment I walked in, the staff was friendly, professional, and genuinely focused and I couldn’t be more impressed with the entire experience. From the moment I walked in, the staff was friendly, professional, and genuinely focused on helping me find the right car—without any pressure. My sales representative, Anna kaloshina, was incredibly knowledgeable and patient. They took the time to understand my needs, walked me through all my options, and made sure I felt confident in my decision. The entire process—from test drive to financing—was smooth, transparent, and efficient. The dealership itself was clean, well-organized, and welcoming. The team went above and beyond to make sure I was taken care of, including a thorough walkthrough of my new vehicle and follow-up after the sale to ensure I was satisfied. If you’re looking for a dealership that values integrity, excellent customer service, and a hassle-free buying experience, I highly recommend Lexus North Miami. They’ve earned a loyal customer! More

Amazing, great, best experience i have in a dealership, Amauri has great customer service and is always willing to go above and beyond to help me get the car i want. He’s the best employee at Lexus of Nort Amauri has great customer service and is always willing to go above and beyond to help me get the car i want. He’s the best employee at Lexus of North Miami More

The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner More

I went for a tint install on the windows of a brand new 2025 vehicle, when i received my car back, there were several scratches on the car. There seems to be no quality assurance or checks to verify the ca 2025 vehicle, when i received my car back, there were several scratches on the car. There seems to be no quality assurance or checks to verify the car was being returned the same way as it arrived. In addition, there was dirt and what appeared to be either bird xxxxxxxxx or sap from trees , don't know which, the car was dirty with dust and not dried properly. a rag and a check would have prevented this from happening. When this was brought to the attention of the service manager it was all taken care of but there should be some preventive measures in place for it to not happen again. Look forward to getting my car serviced at Lexus of North Miami for redemption. More

Dishonest. My Lexus went in drivable and could not leave drivable. They made it so the tire that we drove in on was no longer operable. They then tried to sel My Lexus went in drivable and could not leave drivable. They made it so the tire that we drove in on was no longer operable. They then tried to sell tires that Firestone had for $800 to us for $1200. wr had to put on the 80 mile spare and drove out to Firestone. There were other items we wanted them to check, I sent my daughter… it appears sexist as they tried to charge her $150 each time they would assess any concern. Air bag light—$150, brakes $150 times 4. Sent my son in law and they changed their tune. I have bought and have had over 6 Lexus cars over the country and this is by far NOT A TRUE REPRESENTATIVE LEXUS DEALERSHIP/ SERVICE CENTER. More

The communication with the Dealership was very professional. They explained all of the new electronic that came with the car. I feel I would recommend your Dealership to my friends. Thank you for professional. They explained all of the new electronic that came with the car. I feel I would recommend your Dealership to my friends. Thank you for the experience. More

Got second car from Lexus of North Miami and Anna. Everything went smooth and perfect. Everything went smooth and perfect. More