Reinaldo Berroa

Andrew demonstrated exceptional patience and attentiveness to my needs as a customer. The Lexus team expertly addressed all my questions, creating an atmosphere where I felt completely at home. attentiveness to my needs as a customer. The Lexus team expertly addressed all my questions, creating an atmosphere where I felt completely at home. Thank you for your service! More

by pgandcompany007 Verified Customer Verified Customer

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The leadership from sales manager Reinaldo Berroa is the reason I continue to buy my cars here. His team — from sales representative Diego to finance manager Anthony Zaverukha — made the entire process smoo reason I continue to buy my cars here. His team — from sales representative Diego to finance manager Anthony Zaverukha — made the entire process smooth and stress-free. Diego made sure the new car was fully ready for delivery by the time I finished the paperwork, including transferring everything from my previous vehicle such as SunPass, tags, and parking decals. It was one of the smoothest dealership experiences I’ve had, especially during the finance process, which is usually the most frustrating part of buying a car. Anthony made the financing process straightforward and easy to understand, and Reinaldo continues to be someone I trust to genuinely help customers make the right decision rather than simply push a sale. Thank you again to Reinaldo and the entire team for another great experience. More

by gonzalezerick1019 Verified Customer Verified Customer

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The best experience while purchasing a new Lexus. She’s honest and very professional. Thank you! She’s honest and very professional. Thank you! More

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Very precise and excellent service. Sierra and Reinaldo were very helpful throughout the process. Very satisfied with the lease! Sierra and Reinaldo were very helpful throughout the process. Very satisfied with the lease! More

by joseotalora Verified Customer Verified Customer

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They are straight to the point when dealing with you. Very fair and been a customer for over 10 years. Very fair and been a customer for over 10 years. More

by rrriera328 Verified Customer Verified Customer

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Bobby is knowledgeable, helpful and thorough with each and every service! He’s the reason I keep having my car serviced there and every service! He’s the reason I keep having my car serviced there More

by BRAD Verified Customer Verified Customer

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Special thanks to Kevin and the mechanics at Lexus of north Miami for providing great service and fixing my car. Would definitely recommend for good work north Miami for providing great service and fixing my car. Would definitely recommend for good work More

by KFOTIOU41 Verified Customer Verified Customer

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I've been a client of Lexus of North Miami for over 10 years and the entire team is amazing. They make the buying experience a pleasurable one. years and the entire team is amazing. They make the buying experience a pleasurable one. More

by diegomsaenz Verified Customer Verified Customer

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Drove from Jacksonville Florida to Miami to go to this car. They knew that we were coming away 15 minutes before we got to the dealership all of a sudden they did not have the car and the car was some unk car. They knew that we were coming away 15 minutes before we got to the dealership all of a sudden they did not have the car and the car was some unknown auction that we found out does not exist. They were not able to locate the car. They could not show us the car at all. And that’s supposedly a bidder offering 3k over MRSP. When we got there they had us talk to the manager. When they realized that there was no convincing us of getting another car, they told us “so sorry.” Wasted 10 hours on a Sunday before work on Monday. We both have good credit scores over 800 and would have been an easy sale on their part. Would not recommend this dealership to anyone. Shady practices. More

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The service representative, Luis was very thorough and the loaner was available for me when I arrived. A very smooth transition. the loaner was available for me when I arrived. A very smooth transition. More

by cookie0218 Verified Customer Verified Customer

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