Reinaldo Berroa
Reinaldo Berroa at Lexus of North Miami

Reinaldo Berroa | Page 2

Sales Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

Contact Me
4.5
52 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.5

52 Reviews

Write a Review

52 Reviews of Reinaldo Berroa

October 27, 2025

Dealership Rating
Employee Rating

The Sales Manager, Mr. Reynaldo Berroa, showed an extremely arrogant and dismissive attitude during my visit. His tone and behavior toward me and my father were disrespectf More

by Beatriz Diaz
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Jaquer Soto

Oct 27, 2025

Lexus of North Miami responded

Beatriz - This is hard for us to read and we are very disappointed to learn that your visit fell below our standards for guest service. We will address your feedback internally, but we also want to ensure that your vehicle needs are fully taken care of. Would you please call me? Thank you, Sean Kamal - General Sales Manager - 786-528-3779

October 10, 2025

Dealership Rating
Employee Rating

This place is fabulous Reynald always goes above and beyond for me As long as he works there I will continue to buy lexus More

by kmanni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Demetri Melekos, Danielle Contaldi , Reynaldo is my Guy! As long as he is there I will continue to buy lexus!

Oct 10, 2025

Lexus of North Miami responded

Thank you for your wonderful review! We will be sure to pass along your fantastic feedback to Reynald. We hope to welcome you back to Lexus of North Miami next time!

July 02, 2025

Dealership Rating
Employee Rating

He was super professional and helped me with whatever I needed. Excellent Thank you. FG✨ More

by fegomes2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva, Denis Shadrin

Jul 03, 2025

Lexus of North Miami responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Lexus of North Miami!

June 05, 2025

Dealership Rating
Employee Rating

The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at More

by snowgardner56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Lexus of North Miami responded

Barbara, thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that our team went above and beyond to accommodate your needs. Enjoy driving your 4th Lexus, and we look forward to seeing you again in the future!

May 30, 2025

Dealership Rating
Employee Rating

Thank you for providing excellent service. I would like to say thank you to Tyrie More

by avanti.angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Lexus of North Miami responded

Thank you for the excellent review of Tyrie and Lexus of North Miami!

May 28, 2025

Dealership Rating
Employee Rating

I Definitely recommend Lexus of North Miami. They have great prices and great deals but the best part is their excellent customer service! Special Thanks to Isaac, Todd, Reinaldo and the entire More

by ruffrydersx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2025

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! We're delighted to hear that Isaac, Todd, Reinaldo, and the team provided excellent service and made your car buying experience a memorable one. Enjoy your new ride!

May 12, 2025

Dealership Rating
Employee Rating

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his tim More

by Michael Hawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2025

Lexus of North Miami responded

Mike, we're happy to hear that you had a positive experience and that our team at Lexus of North Miami provided clear guidance and transparency throughout the process. Enjoy your new car!

April 28, 2025

Dealership Rating
Employee Rating

Always a pleasure. The hospitality and genuine keep me coming back to this location. I could go to a dealership closer to my home, but it wouldn't be the same. More

by Mr. Stubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu , Evan Adegbayi, Brittany Stillwell

Apr 28, 2025

Lexus of North Miami responded

We're delighted to hear that our hospitality keeps you coming back to Lexus of North Miami! We truly appreciate your loyalty and look forward to serving you again soon.

April 25, 2025

Dealership Rating
Employee Rating

Lexus of North Miami was great. Very professional and knowledgeable . Always looking out for the customer. More

by gianmar2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Lexus of North Miami responded

Thank you for sharing your experience! We're delighted to hear that our team at Lexus of North Miami provided professional and knowledgeable service. We appreciate your support and look forward to assisting you again in the future!

March 05, 2025

Dealership Rating
Employee Rating

Andrew took such great care of us. He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank yo More

by Zinach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva, Andrew Verneuil

Mar 05, 2025

Lexus of North Miami responded

Zinach, we're delighted to hear that Andrew provided you with exceptional service at Lexus of North Miami. Thank you for recommending him and sharing your positive experience!

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