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Ken Ganley Ford Norton

Norton, OH

4.8
3,119 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,120 reviews

November 29, 2024

Dan and Jeff when over and above detailing our car . Fantastic work very detail oriented More

by Mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Dan Yeager
Dec 01, 2024 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

I was given excellent service without a lot of pressure. They answered my questions and guided me through the car buying process and my follow up questions. Got a great vehicle at a good price. Enjoyable More

by jgplmp1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

November 27, 2024

Great value and service! We were well-taken care of and are thrilled with our new to us vehicle. More

by Shena_vasko
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ken Ganley Ford Norton responded

Thank you, Shena, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 26, 2024

They got me in right a way and it took ahalf hour to do the works. More

by max17744203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ken Ganley Ford Norton responded

Max, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 23, 2024

Everyone there was friendly and very easy to work with! They didn’t seem to high pressure us and gave us plenty of time to decide and answered all our questions! More

by Vldannemiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ken Ganley Ford Norton responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2024

We had such a great experience with Tony! He is very knowledgeable and patient. Couldn’t be happier. Thank you!! More

by Kayceef33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ken Ganley Ford Norton responded

Hello, we're happy you found Tony to be so supportive during your experience here at Ken Ganley Ford Norton. Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2024

Buying from Sam was a pleasurable experience. He made himself available for questions but did not put undue pressure. I will come back. More

by Bsskms2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2024

Great customer service. Fast and efficient. They always go the extra mile. Knowledgeable, helpful, and customer-oriented sales person too. Will use Ganley Ford service and s More

by scpangburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

November 21, 2024

Fast service and problem handled quickly. Always treat ed nicely and always great to see Desmond in the sales Dept. Would definitely recommend this dealer. More

by ACEVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 20, 2024

Great service and the employees treat customers with kindness and respect I will recommend the service department More

by Lwalkerpro.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

Nov 22, 2024 -

Ken Ganley Ford Norton responded

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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