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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,849 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,849 reviews
June 21, 2024
Rocco was great to work with. I called first so when I got there, he had the car pulled up that I was looking for. He answered all the questions I had and didn't try to push more I called first so when I got there, he had the car pulled up that I was looking for. He answered all the questions I had and didn't try to push more than I wanted. I will recommend him every chance I get. More
by johna7
Verified CustomerEmployees Worked With
June 21, 2024
Prompt and efficient. Another pleasant experience. Brandt and Drew were both very helpful and accommodating. Another pleasant experience. Brandt and Drew were both very helpful and accommodating. More
by texasthorn
June 21, 2024
My 1500 Silverado Z-71 needed a routine oil change, tire rotation. I called my favorite service advisor Mr. Bryan Stanley and made an appointment to come in. When I arrived, Mr. Stanley greeting me by nam rotation. I called my favorite service advisor Mr. Bryan Stanley and made an appointment to come in. When I arrived, Mr. Stanley greeting me by name, a smile and a firm handshake. It's nice to deal with people who know you and more so people that you can trust. I asked Mr. Stanley if when the wheels were dismounted for rotation if he would have his mechanic install some aftermarket brake caliper covers. The backspacing on my 18" LT wheels did not have enough clearance for the red caliper covers to remain on so they were removed. My service was completed promptly, and Mr. Stanley had me up and running in a short amount of time. I trust James Wood Chevrolet in Decatur, Texas. The small-town atmosphere is awesome and its nice to deal with so many people who know you when you call in for service or walk through the doors. I've been doing business with James Wood Motors since moving to Wise County in September of 2007. I trust them explicitly. We will not buy a GM product or have it serviced anywhere but James Wood Motors. If you are not familiar with these kind folks, give them a try. More
by robcox15
Employees Worked With
June 21, 2024
Good as always. Wish the recall parts were available to be fixed concurrently with my service. Wish the recall parts were available to be fixed concurrently with my service. More
by cdepac
Employees Worked With
June 21, 2024
Been using Zach service advisor for years and he has always been fair and honest with me and the work is always done right . I'm a customer for life always been fair and honest with me and the work is always done right . I'm a customer for life More
by odiswaynebickers
Employees Worked With
June 21, 2024
Overall a very positive experience. Straight forward and honest approach to a deal. I would buy from them again. Straight forward and honest approach to a deal. I would buy from them again. More
by michaelmc199
Employees Worked With
June 20, 2024
They’re always kind and courteous- always professional in all that they do. The service department, as well as other departments, is second to none. It’s a pleasure taking my car there every time. all that they do. The service department, as well as other departments, is second to none. It’s a pleasure taking my car there every time. More
by JOEANDCINDY5
Employees Worked With
Other Employees :
Catalina Delgado
June 20, 2024
Fantastic too the point and no games. Very courteous. Painless experience. Was in and out in a little over an hour with my new truck. Very courteous. Painless experience. Was in and out in a little over an hour with my new truck. More
by snf_faulkner
June 20, 2024
Everything was done over the phone before we went to the dealership. We were in and out of finance in 15 minutes. Great work by Trey, Brad and Max. dealership. We were in and out of finance in 15 minutes. Great work by Trey, Brad and Max. More
by golfer4963
Employees Worked With
Trey Moss, Brad Bunch and Max Cooper
June 20, 2024
James Wood for me is just the right place to buy a vehicle. From the sales staff (I highly recommend Bob Miller) to the service department they are the best dealership I have ever dealt with. Keep up vehicle. From the sales staff (I highly recommend Bob Miller) to the service department they are the best dealership I have ever dealt with. Keep up the good work. More
by ranch107
