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Drew Ward
Drew Ward at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Drew Ward

Internet Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
186 Reviews
4.9

186 Reviews

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186 Reviews of Drew Ward

July 07, 2026

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Employee Rating

Great staff, they were honest and upfront about everything, would recommend them for service and sales More

by bcpowder465
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Rusty Ford, Shawn Hooe

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Jul 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your recommendation and am glad to hear that you had a positive experience with the staff at James Wood Chevrolet Buick GMC Decatur. Our team strives to be honest and upfront with our customers, and it's wonderful to know that resonated with you. We are always ready to help here in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 30, 2026

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The young lady checking me out was rude and the service lady had to come over and help me use my points. The mechanic was either unqualified or over charging me the $1500 estimate cost a dollar to fix.. I More

by NTOPAUL
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Krystal Gipson

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Jul 01, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand your concerns regarding the service you received at James Wood Motors, but we are unable to locate you in our system based on the name in your review. Your feedback is appreciated as it helps us improve. I encourage you to reach out to me directly with your name and phone number so I can discuss your situation in more detail. We hope to regain your trust in the future. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 25, 2026

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Drew was great and answered all my questions. The finance person was knowledgeable and was able to review and address any of my concerns. More

by Streich03
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Finance Experience
Recommend Dealer
Yes
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Jun 25, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! I’m thrilled to hear that Drew provided great service and that our finance team was able to address all your concerns. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure every customer has a smooth and informative experience. We appreciate your support and look forward to serving you again in the future! Enjoy your time in Fort Worth, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 10, 2026

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Have enjoyed each visit we get with Drew. .usually ends with a new vehicle and that's great for us! He knows exactly what we want before we get there..Lucky us! Thanks a bunch More

by carolerandy28
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Recommend Dealer
Yes
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Jun 11, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Carole! I'm thrilled to hear that you have enjoyed your visits with Drew at James Wood Chevrolet Buick GMC Decatur. It's great to know that he understands your needs so well and helps you find the perfect vehicle. I appreciate your kind words, and we look forward to seeing you again for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 04, 2026

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Very good service. Drew was very informative and low pressure. The dealership was very nice and everyone was friendly. More

by frank.brookshire
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Recommend Dealer
Yes
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Jun 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, James! I’m thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Drew provided you with informative and low-pressure service, and that you found our dealership to be welcoming. I appreciate your feedback and we hope to see you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 23, 2026

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This is my second time working with Drew and James Wood, and I drive an hour from Arlington. They have great customer service and Drew is so personable. Will be back in three years. More

by Jessica Pasquale
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Recommend Dealer
Yes
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May 23, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Jessica! I’m thrilled to hear about your positive experiences with Drew and ou staff at James Wood Chevrolet Buick GMC Decatur. I truly appreciate your commitment and for making the drive from Arlington. Our team looks forward to welcoming you back in three years! Safe travels until then! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 16, 2026

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Great experience didn’t take long at all went smoothly would most definitely use again More

by tammypollard48
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Recommend Dealer
Yes
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May 17, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Tammy! I’m thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that everything went smoothly for you. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 02, 2026

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Drew was great to work with, and we had a really great and easy car buying experience at James Wood Motors. More

by jklongbotham
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 02, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m happy to hear you had a great and easy car buying experience at James Wood Chevrolet Buick GMC Decatur, and that Drew was able to assist you. We look forward to seeing you again for any future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 30, 2026

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Employee Rating

Great overall experience. Drew was fantastic and helped in getting the car I wanted and numbers that matches my budget. Would totally recommend to others. More

by sainithin.YAGATI99
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I’m happy to hear you had a great overall experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Drew was able to assist you in finding the right car within your budget. We truly appreciate your recommendation to others, and we look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 25, 2026

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I have had several times to deal with James Woods & have no complaints about the people or the company. I'm driving the pickup I purchased there in 2007. More

by bmlandes
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison

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Apr 26, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you’ve had a positive experience at James Wood Motors, Inc. over the years. It’s great to know that you’re still enjoying your pickup from 2007! I appreciate your loyalty, and we look forward to seeing you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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