Russell Fox
Russell Fox at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Russell Fox

Parts Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.9
18 Reviews

Dealership Experience

34 yrs

Industry Experience

34 yrs

4.9

18 Reviews

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18 Reviews of Russell Fox

August 04, 2026

Dealership Rating
Employee Rating

Salesman was great, Explained everything very well. Finance department was seamless and no high-pressure sales tactics. More

by jleelectric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with our salesman and found our finance department to be seamless. At James Wood Motors, Inc, we strive to provide a pressure-free environment for our customers in Decatur, Texas. I appreciate your feedback, and we look forward to serving you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 11, 2026

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Employee Rating

Great I will go back again and tell other people about James wood dealer ship More

by johntalford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, John! I’m thrilled to hear that you had such a positive experience at James Wood Chevrolet Buick GMC Decatur. I appreciate you sharing your experience with others, and we look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 30, 2026

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Employee Rating

Great service and everyone kept me up to date and were very friendly. They even alerted me that I needed a recall done. More

by GBROWN3P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Love, Krystal Gipson , Jose Martinez

May 01, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Keeping you informed and providing friendly service is our priority. I appreciate your feedback, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

October 22, 2025

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It’s the best Dealership experience I have ever had every time!! The sales staff is top notch! Karen Patterson is an amazing sales woman and knew her stuff!! Mike Wheat is my normal sales guy and he is off t More

by mycowmoos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Mike Wheat, Bryan Stanley, Mark Sanders, Sam Lara , Jeff Morris and Maxter Cooper

Oct 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! I'm overjoyed to hear that you consistently have the best dealership experience at James Wood Chevrolet Buick GMC Decatur. It’s wonderful to know that Karen, Mike, and Bryan have made such a positive impact on your visits. I appreciate your kind words about our team and the renovations as well. We strive to provide a top-notch experience and are grateful for your support. We look forward to seeing you again for your next ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 18, 2025

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Employee Rating

James Woods is a class act,give good service all the time I recommend them More

by xmarine82
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 18, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your recommendation and glad to hear that you consistently receive great service at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 30, 2025

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Employee Rating

Repair was quick and returned promptly will take future repairs at James Wood. Friendly and caring More

by RWPARKER1977
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 31, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm glad to hear that your repair was quick and that you felt cared for during your visit to James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with any future repairs and appreciate your trust in us. See you next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 25, 2025

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Employee Rating

My dealer representative, Clay Estes was very good and kept in contact with me. He went out of his way and extra duty because I bought a cab and chassis and it took a while to get the utility body on, whi More

by candhplumbingllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes , Jeff Morris

Aug 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about Clay Estes and am so happy to hear that he provided you with exceptional service during your purchase of the cab and chassis. At James Wood Chevrolet Buick GMC Decatur, we strive to go above and beyond for our customers, and it's great to know that Clay's efforts made a positive impact on your experience. We hope you enjoy your new truck, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 01, 2025

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Employee Rating

I have over thirty years with this dealership, their service has been the reason for choosing this dealership. More

by JRSBSS4600
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I truly appreciate your loyalty over the past thirty years. Your support means a lot to everyone at James Wood Chevrolet Buick GMC Decatur. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 02, 2024

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Employee Rating

Shawn Hoe was my service man and he took care of me like he always does , I've been coming to James woods for many years and Shawn is my go to guy More

by SHAKEY6959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Shawn consistently provides excellent service for you at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty over the years and look forward to seeing you again for your future service needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 30, 2024

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Employee Rating

The customer service has always been great friendly and courteous and professional . The service department is clean More

by BWRANDOLPH4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Bryan Stanley, Jennifer Westerlund , Beau Bell, Starla Johnson

Dec 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently experienced great customer service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly, courteous, and professional, and we appreciate your acknowledgment of our clean service department. We look forward to serving you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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