Dealer Reviews
Cars for Sale
Dealer Log In
Bryan Stanley
Bryan Stanley
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
358 Reviews
358 Reviews
Write a Review
358 Reviews of Bryan Stanley
Verified Customer
September 25, 2026
James Wood is a trusted and valued part of our community. Best dealership anywhere in the county for sales and service. Best dealership anywhere in the county for sales and service. More
by NCRWAREGEM
Other Employees Tagged: Jennifer Westerlund
September 24, 2026
I ordered a new GMC 3500 one year ago. I brought it in the first two times for service, oil change and basic maintenance. No complaints on the oil change itself or the tire rotation. My pr I brought it in the first two times for service, oil change and basic maintenance. No complaints on the oil change itself or the tire rotation. My problem is, there are 9 grease points on the front end of this truck. Not one grease point has been touched in two visits for service. It states on the invoice, "Lubricated the Body Components". So, what does that mean?? I made an appointment for the service, made my appointment time. I waited slightly over two hours for my truck to be finished. That seems a little long for an oil change. I selected "yes" on recommending service, because there wasn't a choice for "maybe", and I had to make a selection. I am a person who his loyal to a dealership when it comes to buying and having service work done. James Wood sold me a nice truck that I am happy with, but I am not sold on the service department yet. More
by BH7TINC
Other Employees Tagged: Jeffrey Bockemehl
September 21, 2026
They had my car for a month and when I got it back it was dirty. I would think that after having the car for that long it would be returned cleaned. This is the first time I have received a car back from a s dirty. I would think that after having the car for that long it would be returned cleaned. This is the first time I have received a car back from a service department in this condition so my expectation may not be inline with the way you guys return vehicles to customers. More
by tjwilson005578
September 18, 2026
purchased several vehicles from james woods over the years and have allways liked the no pressure sales. great service dept. thanks years and have allways liked the no pressure sales. great service dept. thanks More
by garygregory79
Other Employees Tagged: Shawn Hooe, Nick Torres
September 18, 2026
Purchased many vehicles from James Wood Motors over the years and have always had a good experience. years and have always had a good experience. More
by tricia2759
Other Employees Tagged: Karen Pattison, AJ Johnson
September 16, 2026
I have known James wood family for a long time. Trust worldly kindness friendly. If it didn't have JAMES WOOD ON THE BACK THEN DON'T BUY. LOVE THE DEARLERSHIP. Trust worldly kindness friendly. If it didn't have JAMES WOOD ON THE BACK THEN DON'T BUY. LOVE THE DEARLERSHIP. More
by bignib4244
Other Employees Tagged: Carey Williams, Brandt Wicker, Rusty Ford, Randy Williams, Mike Wheat, Asa Johnson Jr, Shawn Hooe, David Stokes, Matt Garretson
September 14, 2026
I would give a "5" star but the phone system is impossible to navigate. You're placed on hold forever, leave a message, and no return call. Everything is wonderful once you're "in" but getting an a impossible to navigate. You're placed on hold forever, leave a message, and no return call. Everything is wonderful once you're "in" but getting an actual service appointment via phone is a very frustrating experience. More
by beth.helton
September 12, 2026
Had to drop off truck, knowing they were 3-4 days before looking at it. They took over a week before diagnosis and still weren’t for sure what the problem was. They had it for over 3 weeks, repaired what wa looking at it. They took over a week before diagnosis and still weren’t for sure what the problem was. They had it for over 3 weeks, repaired what was only allowed for GMC warranty, knowing that it needed a whole new exhaust system.Had to call constantly for updates and quite frequently would never get return calls ( very frustrating) Picked it up and 2 days later check engine light back on(exhaust system). Was told to drop it off again but couldn’t guarantee how soon to get to it. Took it to Christian Brothers replaced exhaust system in 1 full day and paid $2500 for what should have been covered under warranty! I work out of my truck so inconvenienced for length of time from drop off to repair. More
by SHANE78
September 12, 2026
Great dealership, friendly and wonderful people to work with esp Randy Williams. We are a return customer for years. with esp Randy Williams. We are a return customer for years. More
by jlaskelson
Other Employees Tagged: Rocco Rotundo, Carey Williams, Rusty Ford, Randy Williams, Herb Lockhart
Dealership Inventory (1064 Vehicles)
2018 Chevrolet Silverado 1500
used
Cajun Red Tintcoat exterior
Automatic
Four-wheel Drive
