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Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
152 Reviews
4.8

152 Reviews

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152 Reviews of Dason Howard

May 06, 2026

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Employee Rating

I was in the market looking at different vehicles. I had seen several SUV’s and then it was my turn to visit at James Wood’s in Decatur. There I was taken care pronto by a salesman name of Billy Balad More

by DONNA BROWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas, Jeff Morris

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May 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Donna! I'm thrilled to hear about your positive experience with Billy and the team at James Wood Chevrolet Buick GMC Decatur. It's great to know that you found the perfect Buick Enclave Avenir and that our staff's knowledge and friendliness made a difference. We truly appreciate your recommendation and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 21, 2026

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Employee Rating

Service was good, got it done quickly, and even ran it through the car wash for me. They take care of me most of the time and have only had one issue the whole time I have used them. More

by CWELCHJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that you had a positive experience with our service team at James Wood Chevrolet Buick GMC Decatur. We always strive to take great care of our customers, and it's wonderful to know that you feel valued. We look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 15, 2026

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Employee Rating

They are always efficient and helpful when I drop my car off. I can count on excellent service each time. More

by rachelleahrecords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Rachelle! I’m thrilled to hear that you consistently receive efficient and helpful service at James Wood Chevrolet Buick GMC Decatur. I appreciate your trust in me and we look forward to seeing you again for your next visit! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 15, 2026

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Employee Rating

Clean. .had coffee..people were nice and kept me updated on what was being done More

by hamiltonbill266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Bill, thank you for your kind words! I’m delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback about our clean facilities and attentive staff. We look forward to serving you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 09, 2026

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Employee Rating

Staff Very friendly, clean, nice waiting area. I like they clean the truck after getting it done More

by DIANATORRES_1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Apr 10, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Diana! I’m thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. We take pride in providing a friendly atmosphere and maintaining a clean environment for our customers. I’m also glad you appreciated the truck cleaning service. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 06, 2026

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Employee Rating

Great service tech that was attentive to what I needed done.Thank you for providing great customer service and actually got my repairs completed earlier than expected. More

by jeansarnold64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jean! I’m thrilled to hear that you had a positive experience with our service team at James Wood Chevrolet Buick GMC Decatur. It's great to know that we could complete your repairs ahead of schedule and provide the attentive service you needed. I appreciate your support, and we look forward to serving you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 19, 2026

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Employee Rating

Service department waiting area was clean and had plenty of seating if waiting. Work was done promptly and as explained. More

by kfriers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Mar 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate you taking the time to share your experience at James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that our service department met your expectations with a clean waiting area and prompt work. We look forward to serving you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 19, 2026

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Employee Rating

Great service staff was unbelievable kind and helpful! They gave us updates on when my trk would be ready and if they thought they’d be a delay we knew right away! More

by EISCHEID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, David Stokes, Krystal Gipson

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Mar 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I’m pleased to hear that you had a great experience with our service team at James Wood Chevrolet Buick GMC Decatur. Keeping you updated about your truck is important to us, and I’m glad to know our staff met your expectations. I appreciate your kind words, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 06, 2026

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Employee Rating

Fast friendly service! Great communication with my service writer! I would recommend going for service here at James Woods! More

by aufroader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Mar 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you experienced fast and friendly service at James Wood Chevrolet Buick GMC Decatur. It's great to know that our communication met your expectations. I appreciate your recommendation, and we look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

March 02, 2026

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Employee Rating

Very knowledgeable personnel. Friendly service and convenient location. Did a great job A+A+A+ More

by CATELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

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Mar 03, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Cate! I'm thrilled to hear that you found our team knowledgeable and our service friendly at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words, and we look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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