Shawn Hooe
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
51 Reviews
Write a Review51 Reviews of Shawn Hooe
June 01, 2024
Always friendly service, prompt and attention to detail. The service and parts department very knowledgeable and super attentive to customer needs. The service and parts department very knowledgeable and super attentive to customer needs. More
Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, James Love, Dustin Stachowiak, Jose Martinez
May 31, 2024
Technician didn't even bother to clean their dirty hand prints off of my vehicle after the job was completed. The job took 2.5 times longer than promised to complete. prints off of my vehicle after the job was completed. The job took 2.5 times longer than promised to complete. More
May 30, 2024
I love going to James Woods btw I drive 36 miles to use the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your serv the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your service writer. More
Other Employees Tagged: Billy Balderas, Brandt Wicker
May 29, 2024
This is Pat Leonard. You keep sending e mails to my husbands name . We have asked Over and over. Send e mails to Pat Leonard Pataleonard03@att.net. the 2024 Buick Enclave You keep sending e mails to my husbands name . We have asked Over and over. Send e mails to Pat Leonard Pataleonard03@att.net. the 2024 Buick Enclave is her car not his. Get it straight please. More
Other Employees Tagged: Landon East, Zach Rhine, Bryan Stanley, Krystal Gipson, David Stokes, Dustin Stachowiak, Jose Martinez
May 25, 2024
Very friendly responsive personel The lady ? ? Tops them all except j woods Kim folk guy I’m bad w names ? Tops them all except j woods Kim folk guy I’m bad w names More
Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Andrew Jezierski, Krystal Gipson, David Stokes
May 23, 2024
James Woods does an excellent job of taking care of my vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can. vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can. More
Other Employees Tagged: Bryan Stanley
May 22, 2024
Been using this dealership since 1987 I bought my first Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. More
Other Employees Tagged: Rocco Rotundo, Carey Williams, Brandt Wicker, Randy Williams, Starla Johnson, Nick Huff, Paul Johnson, Sam Lara, Matt Smith
May 20, 2024
Great job on my aftermarket automatic steps. The fact that Karen was able to reference and quote a brand of aftermarket retracting steps to replace the OEM automatic steps that did not meet my r The fact that Karen was able to reference and quote a brand of aftermarket retracting steps to replace the OEM automatic steps that did not meet my requirements, was great! The service dept also ensured that I had a loaner to drive while they were installed and I had pressing business that did not allow me to wait on the install. More
Other Employees Tagged: Karen Pattison
May 20, 2024
Very quick, very helpful. Rocco set us up and we were able to get in and out on a Saturday! Rocco set us up and we were able to get in and out on a Saturday! More
Other Employees Tagged: Rocco Rotundo, Carey Williams, Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Andrew Jezierski, Krystal Gipson, David Stokes