Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Shawn Hooe

June 01, 2024

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Employee Rating

Always friendly service, prompt and attention to detail. The service and parts department very knowledgeable and super attentive to customer needs. More

by JAMES.LOVE0704
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Recommend Dealer
Yes

June 01, 2024

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Always great service at the service center And absolutely love working with Shawn he’s the best More

by DJCRUNK80
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Recommend Dealer
Yes

May 31, 2024

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Technician didn't even bother to clean their dirty hand prints off of my vehicle after the job was completed. The job took 2.5 times longer than promised to complete. More

by PARATEXFARMS
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Recommend Dealer
No

May 30, 2024

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I love going to James Woods btw I drive 36 miles to use the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your serv More

by robrose31372
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Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas, Brandt Wicker

May 31, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for servicing your truck! I'm thrilled to hear you had a no-hassle experience. Please visit us again for any future needs and share your positive experience with others. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 29, 2024

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This is Pat Leonard. You keep sending e mails to my husbands name . We have asked Over and over. Send e mails to Pat Leonard Pataleonard03@att.net. the 2024 Buick Enclave More

by pataleonard03
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Recommend Dealer
Yes

May 25, 2024

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Very friendly responsive personel The lady ? ? Tops them all except j woods Kim folk guy I’m bad w names More

by PARAWISESERVICES
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Recommend Dealer
Yes
May 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the 5-star review! I am thrilled to hear that our team provided you with friendly and responsive service. I appreciate your kind words and look forward to assisting you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 23, 2024

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James Woods does an excellent job of taking care of my vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can. More

by david5811
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

May 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us, David! We're thrilled to hear that we could meet your vehicle maintenance needs efficiently. We look forward to serving you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 22, 2024

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Been using this dealership since 1987 I bought my first Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. More

by burnstech1
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Recommend Dealer
Yes
May 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your loyalty and kind words! We truly appreciate your continued support over the years and are thrilled to have been a part of your car buying journey. Looking forward to many more years of excellent service together at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 20, 2024

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Great job on my aftermarket automatic steps. The fact that Karen was able to reference and quote a brand of aftermarket retracting steps to replace the OEM automatic steps that did not meet my r More

by wkessinger
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Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison

May 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the 5-star review! I am thrilled to hear that Karen provided excellent service by finding the perfect aftermarket retracting steps for you. It's great to know that our service department accommodated your needs by providing a loaner vehicle during the installation process. I appreciate your business and look forward to assisting you in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 20, 2024

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Very quick, very helpful. Rocco set us up and we were able to get in and out on a Saturday! More

by cole007
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Recommend Dealer
Yes
May 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience! I'm thrilled to hear that Rocco provided quick and helpful service, allowing you to get in and out efficiently on a Saturday. I appreciate your feedback and hope to see you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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