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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
356 Reviews
4.9

356 Reviews

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356 Reviews of Shawn Hooe

August 14, 2026

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Great service for years. Friendly staff, excellent work and nice waiting room with drinks and snacks. More

by SPSH91
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Recommend Dealer
Yes
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Aug 15, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about the friendly staff and the amenities in the waiting room at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that you’ve experienced excellent service over the years. Looking forward to serving you again in the future! We're proud to serve customers in Decatur, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 13, 2026

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The best dealership I have experienced in many years. Nothing but positive experiences from sales to service. Highly recommend James Woods Chevrolet GMC Hyundai. More

by david5811
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Yes
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Aug 14, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, David! I truly appreciate your kind words about your experiences with James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear you found our sales and service teams to be top-notch. We look forward to serving you again in the future. Our team in Keller, Texas is always here to help! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 06, 2026

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I have been a customer of James wood for the over 20 years. Sales, collision, parts, and service always have me coming back. Keep up the good work! More

by Will.carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Rusty Ford, Tyler Mayfield, Asa Johnson Jr, Chad Huddleston, Bryan Stanley, Sam Lara, Krystal Gipson

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Aug 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing feedback, Will! I’m thrilled to hear that you’ve been a loyal customer of James Wood Chevrolet Buick GMC Decatur for over 20 years. I appreciate your kind words about the sales, collision, parts, and service departments. We’ll continue working hard to provide the excellent experience you’ve come to expect here in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 04, 2026

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Great customer service I always schedule service for my Yukon through James Wood service department. More

by DODD202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

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Aug 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I appreciate your loyalty and am glad to hear that you consistently receive great customer service at James Wood Chevrolet Buick GMC Decatur. We are dedicated to ensuring your GMC Yukon is always well taken care of. We look forward to seeing you again for your next service appointment. Proud to serve customers in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 04, 2026

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Shawn Hooe - Service Advisor was great and attentive on the repairs and servicing of truck. More

by kw3family
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Recommend Dealer
Yes
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Aug 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m glad to hear that Shawn provided great and attentive service for your truck at James Wood Chevrolet Buick GMC Decatur. We are dedicated to ensuring your vehicle is well taken care of. I appreciate your support, and we look forward to assisting you again in the future. We proudly serve customers in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 03, 2026

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Cathy Spurgeon is the best. I bought my last four cars from that lady. She will take care of you. More

by tx911angel
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Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon

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Aug 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for sharing how things turned out, Angel! I’m pleased to hear that you've had such a positive experience with Cathy at James Wood Chevrolet Buick GMC Decatur. We're dedicated to providing excellent service, and it's great to know that Cathy has taken such good care of you over the years. We look forward to assisting you again in the future! We're proudly serve customers in the Keller, Texas area. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 31, 2026

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Shawn takes care of everything on the list of issues with no misses. He remembers the vehicles and knows what they need almost without needing to be on top of it myself. More

by E_NELLIS
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley, Dason Howard

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Jul 31, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Shawn provided such exceptional service and took care of everything for you at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. It's great to know he made the process smooth and attentive. I appreciate your feedback, and we look forward to serving you again in the future. I'm always here to help in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 30, 2026

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I'm a retired aviation mechanic and now disabled but still very particular about how my vehicles and equipment are maintained. I've used James Woods for years now and never left less than please. Firs More

by LAZYHORSERANCH
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley, Krystal Gipson

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Jul 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you have consistently received first-rate professional service at James Wood Chevrolet Buick GMC Decatur. Your loyalty as a long-time customer means a lot to us, and I appreciate your trust in our team. We look forward to continuing to assist you with all your vehicle maintenance needs in the future. Our team is proud to serve customers in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 21, 2026

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The service department is well organized, they quickly checked me in. I went in for the 25k service, plus I had some other concerns. The service was done as perscribed and they throughly checked my othe More

by mark.spolidoro
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the feedback, Mark! I’m you had a positive experience with the service department at James Wood Chevrolet Buick GMC. It's great to know that our team was able to address your 25k service and any additional concerns you had. We appreciate your support and look forward to serving you again. We're proud to serve customers in Wichita Falls, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 13, 2026

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We’ve used James Wood dealership for years. Everyone is very friendly and professional! We are very happy with our purchase! More

by maggiejs1
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas

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Jul 14, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Maggie! I’m thrilled to hear that you've had such a positive experience with James Wood Chevrolet Buick GMC Decatur over the years. I appreciate your kind words about our friendly and professional service. We are glad you’re happy with your purchase and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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