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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 2

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
343 Reviews
4.9

343 Reviews

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343 Reviews of Shawn Hooe

May 08, 2026

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Employee Rating

The whole process from start to finish was quick and easy. I called to schedule an oil change and was able to get an appointment for the very next day. I took my car, dropped it off and was notified a More

by HKJENKINS59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The cashier was very sweet and friendly, but I did not catch her name.

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May 09, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm pleased to hear that your experience with James Wood Chevrolet Buick GMC Decatur was quick and easy. Providing efficient service is our priority, and it's great to know we could accommodate your oil change appointment promptly. We look forward to seeing you again for your next visit! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 07, 2026

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Service is on time and not overcharged. Shawn Hooe is our preferred service man; always courteous and dependable. More

by HELEN_FIELDS30
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Helen, thank you for taking the time to leave such a wonderful review! I'm thrilled to hear that you had a positive experience with our service department and that Shawn provided you with courteous and dependable service. I appreciate your trust in James Wood Chevrolet Buick GMC Decatur, and we look forward to serving you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 30, 2026

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Great service, carefully checked vehicle for all issues made repairs at my visit while i waited. More

by TERRIE_MOSS
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Service Time
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Recommend Dealer
Yes
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Apr 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Terrie! I’m thrilled to hear you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. It's fantastic that our team was able to check your vehicle thoroughly and make the necessary repairs while you waited. We appreciate your feedback and look forward to seeing you again for your future service needs. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 29, 2026

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Shawn Hooe is a very knowledgeable service tech. Everyone is very polite and they waiting room is comfortable More

by superbee777
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m glad you found our service technician knowledgeable and that everyone was very polite. We strive to create a comfortable environment at James Wood Chevrolet Buick GMC Decatur, and it’s great to know that you had a positive experience. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 29, 2026

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The peopein both the service are and parts department are easy to work with. I always bring my car to James Wood for prompt, courteous service at a fair price. More

by BM2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I appreciate your feedback and am glad to hear that we provided you with prompt and courteous assistance. At James Wood Chevrolet Buick GMC Decatur, we strive to offer fair prices and excellent service. We look forward to seeing you again for your future automotive needs! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 24, 2026

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Great experience! My car was in and out quickly with an oil change completed! Love taking my vehicle to James Wood! More

by NICOLESMITH4671
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Recommend Dealer
Yes
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Apr 24, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Nicole! I’m glad to hear you had a great experience with our quick oil change service at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to seeing you again for your next maintenance visit. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 17, 2026

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Fantastic service, always has been since I bought my GMC Sierra in 2009. I’ve never taken it to any other service department, great people and service More

by LARRY.AUGUSTUS310
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 14, 2026

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Did a great job on my most recent repairs. price was competitive and service was great very friendly and helpful. More

by JOEGUINN68
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Joe! I’m thrilled to hear that you had a great experience with the repairs at James Wood Chevrolet Buick GMC Decatur. We always strive to provide friendly and helpful service, and I’m glad that we could meet your expectations. Looking forward to seeing you again for your future automotive needs! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 13, 2026

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They took great care of my truck and kept me updated on what was being done to my vehicle More

by jd4010b
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Service Time
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Recommend Dealer
Yes
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Apr 14, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you felt well taken care of during your truck's service at James Wood Chevrolet Buick GMC Decatur. Keeping you updated is important to us. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 11, 2026

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Employee Rating

Always enjoy mytime at woods dealers everyone is kind and considerate.i. service writer explained what will and dif happen..saved me money with my gm cc thanks to all l More

by LEROY18201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Leroy! I’m thrilled to hear that you always enjoy your time at James Wood Chevrolet Buick GMC Decatur. It's great to know that we provided clear explanations and helped you save money. I really appreciate your kind words, and our team looks forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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