Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 2

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.9
363 Reviews
4.9

363 Reviews

Write a Review

363 Reviews of Shawn Hooe

August 04, 2026

Dealership Rating
Employee Rating

Great customer service I always schedule service for my Yukon through James Wood service department. More

by DODD202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Print
Aug 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I appreciate your loyalty and am glad to hear that you consistently receive great customer service at James Wood Chevrolet Buick GMC Decatur. We are dedicated to ensuring your GMC Yukon is always well taken care of. We look forward to seeing you again for your next service appointment. Proud to serve customers in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 04, 2026

Dealership Rating
Employee Rating

Shawn Hooe - Service Advisor was great and attentive on the repairs and servicing of truck. More

by kw3family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m glad to hear that Shawn provided great and attentive service for your truck at James Wood Chevrolet Buick GMC Decatur. We are dedicated to ensuring your vehicle is well taken care of. I appreciate your support, and we look forward to assisting you again in the future. We proudly serve customers in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 03, 2026

Dealership Rating
Employee Rating

Cathy Spurgeon is the best. I bought my last four cars from that lady. She will take care of you. More

by tx911angel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon

Print
Aug 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for sharing how things turned out, Angel! I’m pleased to hear that you've had such a positive experience with Cathy at James Wood Chevrolet Buick GMC Decatur. We're dedicated to providing excellent service, and it's great to know that Cathy has taken such good care of you over the years. We look forward to assisting you again in the future! We're proudly serve customers in the Keller, Texas area. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 31, 2026

Dealership Rating
Employee Rating

Shawn takes care of everything on the list of issues with no misses. He remembers the vehicles and knows what they need almost without needing to be on top of it myself. More

by E_NELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley, Dason Howard

Print
Jul 31, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Shawn provided such exceptional service and took care of everything for you at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. It's great to know he made the process smooth and attentive. I appreciate your feedback, and we look forward to serving you again in the future. I'm always here to help in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 30, 2026

Dealership Rating
Employee Rating

I'm a retired aviation mechanic and now disabled but still very particular about how my vehicles and equipment are maintained. I've used James Woods for years now and never left less than please. Firs More

by LAZYHORSERANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley, Krystal Gipson

Print
Jul 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you have consistently received first-rate professional service at James Wood Chevrolet Buick GMC Decatur. Your loyalty as a long-time customer means a lot to us, and I appreciate your trust in our team. We look forward to continuing to assist you with all your vehicle maintenance needs in the future. Our team is proud to serve customers in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 21, 2026

Dealership Rating
Employee Rating

The service department is well organized, they quickly checked me in. I went in for the 25k service, plus I had some other concerns. The service was done as perscribed and they throughly checked my othe More

by mark.spolidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 21, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the feedback, Mark! I’m you had a positive experience with the service department at James Wood Chevrolet Buick GMC. It's great to know that our team was able to address your 25k service and any additional concerns you had. We appreciate your support and look forward to serving you again. We're proud to serve customers in Wichita Falls, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 13, 2026

Dealership Rating
Employee Rating

We’ve used James Wood dealership for years. Everyone is very friendly and professional! We are very happy with our purchase! More

by maggiejs1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas

Print
Jul 14, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Maggie! I’m thrilled to hear that you've had such a positive experience with James Wood Chevrolet Buick GMC Decatur over the years. I appreciate your kind words about our friendly and professional service. We are glad you’re happy with your purchase and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 07, 2026

Dealership Rating
Employee Rating

Great staff, they were honest and upfront about everything, would recommend them for service and sales More

by bcpowder465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Carey Williams, Rusty Ford

Print
Jul 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your recommendation and am glad to hear that you had a positive experience with the staff at James Wood Chevrolet Buick GMC Decatur. Our team strives to be honest and upfront with our customers, and it's wonderful to know that resonated with you. We are always ready to help here in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 28, 2026

Dealership Rating
Employee Rating

All good all good all good all good all good all good all good all good More

by EDY.GALVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 28, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving a review, Edy! I appreciate your support and am glad to hear everything is all good. We look forward to serving you again in the future. Don't hesitate to visit us again in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 27, 2026

Dealership Rating
Employee Rating

good service good response on questions truck done on time pic up @ deliver driver very fr More

by LMASHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 28, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! I'm glad to hear that you experienced good service and timely delivery with your truck at James Wood Chevrolet Buick GMC Decatur. I'm always here to answer any questions you may have. We look forward to serving you again in the future! Proudly serving customers in Decatur, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

1
2
3
...
37

Dealership Inventory (1073 Vehicles)

used 2023 Ford Explorer car, priced at $32,502
2023 Ford Explorer
used
Star White exterior
Automatic
Four-wheel Drive
$32,502
View Details
new 2026 GMC Sierra 2500 car, priced at $89,685
2026 GMC Sierra 2500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$89,685
View Details
used 2018 Chevrolet Silverado 1500 car
2018 Chevrolet Silverado 1500
used
Cajun Red Tintcoat exterior
Automatic
Four-wheel Drive
Not Priced
View Details
used 2025 Chevrolet Tahoe car
2025 Chevrolet Tahoe
used
Dark Ash Metallic exterior
Automatic
Rear-wheel Drive
Not Priced
View Details
new 2026 GMC Yukon XL car, priced at $88,510
2026 GMC Yukon XL
new
Glacier White exterior
Automatic
Four-wheel Drive
$88,510
View Details
new 2026 GMC Yukon XL car, priced at $82,380
2026 GMC Yukon XL
new
Volcanic Red exterior
Automatic
Four-wheel Drive
$82,380
View Details
View All Inventory