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Rusty Ford
Rusty Ford at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Rusty Ford

New Car Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Rusty Ford

July 13, 2026

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Employee Rating

Matt Garretson was great. ..he was honest, upfront and provided other details that added my search, which ultimately kept me at James Wood for my purchase. More

by lilgilley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Garretson

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Jul 14, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Appreciate you letting us know about your experience! Hearing that Matt provided honest, upfront service during your car search at James Wood Chevrolet Buick GMC Decatur is fantastic. Your support means a great deal, and the entire team looks forward to assisting you again down the road. Serving customers in the Keller, Texas area is an absolute privilege! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 07, 2026

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Great staff, they were honest and upfront about everything, would recommend them for service and sales More

by bcpowder465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Carey Williams, Shawn Hooe

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Jul 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your recommendation and am glad to hear that you had a positive experience with the staff at James Wood Chevrolet Buick GMC Decatur. Our team strives to be honest and upfront with our customers, and it's wonderful to know that resonated with you. We are always ready to help here in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 01, 2026

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James Wood is my go to dealership and has been since 1990. Rusty Ford is a great guy to work with. More

by LOTTADIESEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Jeff Morris

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May 02, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I’m pleased to hear that James Wood Chevrolet Buick GMC Decatur has been your go-to dealership since 1990. It's great to know that Rusty provided you with excellent service. We appreciate your loyalty and look forward to assisting you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2026

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Rocco was efficient, knowledgeable, and easy to communicate with. I left feeling taken care of and will buy from him again! More

by stephanie.jones9588
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo , Mr. Shelton

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Apr 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Stephanie! I'm thrilled to hear that Rocco provided you with efficient and knowledgeable service at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

January 04, 2026

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Steve Frazier has been our sales guy for many years now. He makes all of our buying effortless & smooth. He makes sure we understand all the new technology before we leave with our new ride. Love our sal More

by crosssue94
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Frazier, Jeff Morris

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Jan 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Sue! I appreciate your loyalty and kind words about Steve and the team at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you find the buying process effortless and that we could help you understand your new vehicle's technology. We look forward to serving you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2025

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My dealership of choice for many years as they always treat me like a valued customer More

by keithdfw2
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Jeff Morris

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Dec 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued trust and support, Keith! I truly appreciate your loyalty and am pleased to hear that you feel valued at James Wood Chevrolet Buick GMC Decatur. We look forward to continuing to serve you in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2025

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Employee Rating

Friendly and very helpful. Not pushy to make a sale. Helpful on information about the vehicle More

by gcastles1954
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Garretson

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Dec 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I appreciate your positive feedback about your experience at James Wood Chevrolet Buick GMC Decatur. It's great to hear that our team was friendly and helpful without being pushy. We strive to provide excellent information about our vehicles, and I'm glad we could assist you. We hope to see you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 03, 2025

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I can’t say enough good about Rusty, Bob and Ruben. Everything went real well for my wife and I I am a Chevy legends owner for the 10th time. Thanks to this wonderful Staff. I did have a little bit of More

by MTG 9666@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller , Ruben Cantu

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Dec 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that Rusty, Bob, and Ruben provided you and your wife with such a positive experience at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your loyalty as a Chevy Legends owner, and we're glad you enjoyed your visit. We understand that the extended warranty can be a tough decision, and we appreciate your feedback. Our goal is to ensure our customers feel comfortable and informed. We look forward to seeing you again and hope you'll share your experience with family and friends. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 03, 2025

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Excellent people at this dealership. Know their stuff and always seem happy to serve and address any issues! Good people make the business run. More

by ksaggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landon East, Chad Huddleston, Jeff Morris, Shawn Hooe, James Love , Jose Martinez

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Nov 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We at James Wood Chevrolet Buick GMC Decatur appreciate your positive feedback about our team. I'm thrilled to hear that our knowledgeable staff made your experience enjoyable. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 04, 2025

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Customer service was excellent as well as the total experience very helpful and friendly service More

by codynewcomb123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Lara

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Oct 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Cody! We’re glad to hear that you had an excellent experience at James Wood Chevrolet Buick GMC Decatur. Our team works hard to provide friendly and helpful service, and it’s wonderful to know that reflected during your visit. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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