Tyler Mayfield
Tyler Mayfield at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Tyler Mayfield

New Car Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
126 Reviews
4.9

126 Reviews

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126 Reviews of Tyler Mayfield

May 21, 2026

Dealership Rating
Employee Rating

This is our 3rd vehicle purchase from this dealership. 2nd vehicle purchase from Rocco. The only downfall to this dealership is their department is not open on Saturdays. More

by stacey62181
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo

May 22, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Stacey, thank you for your continued trust in James Wood Chevrolet Buick GMC Decatur, and for sharing your experience! I appreciate your loyalty and am glad to hear you had another positive purchase with Rocco. Your feedback about Saturday hours is noted, and I’ll keep it in mind as we strive to improve our services. We look forward to seeing you again for your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 14, 2026

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Very smooth and easy process to trade in a vehicle and lease a new one! More

by courtneyaskew12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Glaros

May 14, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Courtney! I’m happy to hear you had a smooth and easy experience trading in your vehicle and leasing a new one at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 08, 2026

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This dealership is the best, they are so friendly and Brayon in the service dept is a person whom really takes care of me. Thank you for a great job! More

by SONNY.GOODE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

May 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Sonny! I'm happy to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Brayon in the service department took such good care of you. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 19, 2026

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Our experience was excellent from start to finish. The staff was friendly, knowledgeable, and took the time to walk us through everything. The process felt smooth and transparent, and we truly appreci More

by meagan.l.hood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Landon East

Mar 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Meagan! I’m thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was excellent from start to finish. We strive to provide friendly and knowledgeable service, and it’s fantastic to know that you felt well taken care of. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 18, 2026

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Employee Rating

Only issue was they didn’t secure my tire trim and came off while driving down the road on the highway More

by BRIANS.STEWART
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Lara

Mar 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Brian. I appreciate you bringing this issue to my attention. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure all aspects of your vehicle are properly secured. I encourage you to reach out to me directly so we can discuss this further and ensure your satisfaction. I value your experience, and we look forward to assisting you. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 08, 2026

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Unfortunately my truck was in the shop for 5 days and all that was needed to correct the issue was to plug the connectors under the seat that weren’t connected at the factory. Krystal was great but the tech More

by ddsisco
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Garretson, Krystal Gipson

Mar 10, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service on your truck and am grateful for you taking the time to discuss this with us in greater detail. While we understand the length of time it takes to fix this issue can be frustrating, I hope our discussion provided better insight into the process and am glad to know it seems to have fixed the issue. Thanks again for reaching out and letting us know that Krystal in particular was a bright spot during your visit, I will be sure to share that with her. We hope to see you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

February 12, 2026

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Love Tyler Mayfield! He’s the reason I walked through the door. Wonderful experience purchasing my new vehicle. More

by beth.helton
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas , Ruben Cantù

Feb 12, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Appreciate you taking the time to share such kind feedback, Beth! I'm thrilled to hear that you had a wonderful experience purchasing your new vehicle with us at James Wood Chevrolet Buick GMC Decatur. Tyler is indeed a valuable member of our team, and am glad he made such a positive impact on your visit. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 16, 2026

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All the staff i encounter at James wood are top notch! They are always very friendly and professional. They make you feel like family! More

by DENNISALEE54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe , Marty Mitchell

Jan 16, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your feedback means a lot to our team, Dennis! I truly appreciate your kind words about our staff at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you feel welcomed and valued like family. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 06, 2026

Dealership Rating
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Great to work with. Their knowledge and honesty dealing with their customers and the product and services (labor and materials). The salesperson and truck management wa More

by AGGIE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Bryan Stanley

Jan 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm glad to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on our knowledge and honesty, and it's wonderful to know that our salesperson and truck management made your visit enjoyable. We hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 30, 2025

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Employee Rating

This was the easiest purchase for a vehicle I have ever had! We were just stoping for a quick look on our way to go Christmas shopping. They had several options in my price range, went over all the feature More

by Monica M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison

Dec 30, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Monica! I am thrilled to hear that your vehicle purchase experience at James Wood Chevrolet Buick GMC Decatur was so smooth and enjoyable. It's great to know that you found the perfect truck and that our team was able to assist you efficiently. Your kind words are appreciated, and we look forward to helping you again in the future. Enjoy your new truck and happy holidays! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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