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Coalby Graham
Coalby Graham at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Coalby Graham

Pre-owned Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
57 Reviews
4.9

57 Reviews

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57 Reviews of Coalby Graham

September 13, 2026

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Employee Rating

I have never been to a dealer that operated with this level of integrity. Everyone from management to sales to finance is honest. This business reminds me of watching my grandparents and parents do busin More

by euphtubstudios
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Recommend Dealer
Yes

Other Employees Tagged: Chad Huddleston, Wes Ward

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Sep 13, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your review! I appreciate your kind words about the integrity at James Wood Chevrolet Buick GMC. It's great to hear that our team could remind you of those honest business practices from the past. We are proud to serve customers in Keller, Texas, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 01, 2026

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The car buying process was quick and easy. Matt was easy to work with and the whole process was smooth and fast. More

by Josh
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Recommend Dealer
Yes

Other Employees Tagged: Matt Garretson

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Sep 02, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Josh! I'm thrilled to hear that your car-buying experience at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai was quick and easy. It's great to know that Matt provided you with smooth service. I appreciate your support, and we look forward to assisting you again in the future. We're always here to help in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 12, 2026

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We had a very pleasant experience with Karen Pattison and James Wood Motors. Karen was very professional and knowledgeable and answered all of our questions, sometimes before we asked. We appreciate all of h More

by carolannhead18
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison

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Aug 13, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Carol! I am honored to hear about your positive experience with Karen at James Wood Chevrolet Buick GMC Decatur. Her professionalism and dedication truly make a difference, and I’m glad she could assist you so effectively. I appreciate your recommendation, and we look forward to serving you again in the future! We are always here to help in Decatur, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 02, 2026

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I have bought several trucks and brought people over to buy from them. Very friendly no pressure and easy to deal with. Would highly recommend to anyone looking or shopping to buy. Have always dealt with C More

by MIKYL370
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon

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Mar 03, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your review! I am happy to hear about your positive experiences at James Wood Chevrolet Buick GMC Decatur, especially with Cathy over the years. It's great to know that you feel comfortable and well taken care of during your visits. We appreciate your recommendations and look forward to assisting you and your friends in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 21, 2026

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Good service but they don't negotiate at all. Pretty much set on thier prices! More

by Vennnnnnnn
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat, Chris Filline , Jeff Morris

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Feb 24, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I appreciate your comments regarding the service you received at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. While we strive to provide quality service, I understand that negotiation is an important aspect for many customers. We value your input, and I encourage you to reach out to me directly if you have any further concerns or suggestions. I hope we get to assist you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 21, 2025

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AWESOME! NEVER HAD A BETTER EXPERIENCE. PROFESSIONAL, COURTEOUS, DID ALL THEY COULD TO MAKE MY EXPERIENCE THE BEST. More

by jsifford45
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon

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Nov 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you had an awesome experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide professional and courteous service, and it's great to know that we succeeded in making your visit enjoyable. We look forward to welcoming you back next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 07, 2025

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Coalby Graham and Mike Wheat were amazing salesman. Took care of our every need and even took my young daughter for a ride on the golf cart. Great experience. More

by rjalmitch
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat

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Oct 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Coalby and Mike provided you with such an amazing experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that they took the time to make your daughter feel special too. We appreciate your kind words and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 20, 2025

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“Purchased a used car from James Woods-fantastic experience, smooth process, honest staff, and great deal. Highly recommend to others!” More

by roman.morgan
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris

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Sep 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Roman! I'm thrilled to hear that you had a fantastic experience purchasing a used car from James Wood Chevrolet Buick GMC Decatur. Our team aims to provide a smooth and honest process, and we appreciate your recommendation. We look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 01, 2025

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I buy all my vehicles from James Wood Motors and I don’t even live in Texas. Chad and the crew there in Decatur are just great people and they’re very easy to work with. They make the process of buying a ve More

by Ty McFarland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon, Mike Wheat, Chad Huddleston , Jeff Morris

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Aug 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much, Ty! I appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur, even from outside Texas. It's great to hear that Chad and our team have made your vehicle buying experience effortless and trustworthy. We look forward to assisting you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 28, 2025

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Great customer service! I really, really enjoyed the buying experience. Looking forward to the next buying experience with the staff at James Woods used cars. More

by docyoung50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris, Ricky Delgado and Max Cooper

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Jul 28, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am happy to hear that you enjoyed your buying experience with us at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to assisting you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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