BMW of West Chester - Service Center

The repair service was fine. My car is usually washed and vacuumed when I bring it in for service but I was not sure that the exterior had been washed because of the amount of po My car is usually washed and vacuumed when I bring it in for service but I was not sure that the exterior had been washed because of the amount of pollen that covered it. More

The service agent was extremely professional, respectful, helpful, and knowledgeable. I’m very pleased with the service I received. helpful, and knowledgeable. I’m very pleased with the service I received. More

Absolutely superb service. Bill took the time to make sure everything was as it should be.. Thanks Bill took the time to make sure everything was as it should be.. Thanks More

Our service advisor was personable, thorough in explaining the process, kept us informed of the car's service progress and got us out timely. I would not bring my car to any other BMW dealer for explaining the process, kept us informed of the car's service progress and got us out timely. I would not bring my car to any other BMW dealer for servicing. More

The technician did not reprogram about the service he did I serviced my vehicle and changed engine and brake oil but I still get messages. It needs to be changed. I serviced my vehicle and changed engine and brake oil but I still get messages. It needs to be changed. More

5 star experience from the moment I got out of my car to drop off. Amy was quick and efficient and the work station area for me to work during the service was comfortable with snakes and drinks as well as b drop off. Amy was quick and efficient and the work station area for me to work during the service was comfortable with snakes and drinks as well as beautiful new cars to look at! Amy came right out to greet me when the service was done. More

Efficient service. No thank you. I'm not happy that the dealership is going to begin charging a fee for me to pay with a credit card. This is your cost of owning a busi No thank you. I'm not happy that the dealership is going to begin charging a fee for me to pay with a credit card. This is your cost of owning a business. It's crazy that you're passing along these fees to me. More

Staff is welcoming and professional. Service was prompt and the process is efficient. Keeps me coming back for my service needs Service was prompt and the process is efficient. Keeps me coming back for my service needs More

While this dealership changed owners a few years ago the owners have maintained courteous and reliable service. The fact that our primary contact has continued to support us has been important to our confid owners have maintained courteous and reliable service. The fact that our primary contact has continued to support us has been important to our confidence in Wedt Chester BMW More

She was informative and courteous Tele in the loop even though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your d though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your dealership. More