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BMW of West Chester - Service Center

West Chester, PA

4.7
910 Reviews

910 Reviews of BMW of West Chester - Service Center

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June 30, 2025

The experience with this dealership and its team remains extremely positive. Customer-centered, professional and knowledgeable Prompt attention. More

by semartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

This was my very first service experience here. Very organized, very friendly and professional! Great job everyone!! More

by RUTHWITMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Fast and efficient services for inspection. Easy payment & pick up process. Also received follow up phone call. More

by olgiea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

My 2024 bmw x5 50e had critical malfunction and service was not scheduled in advance. (System software glitch). Given the bad situation, the service team went out of their way to get me a loaner and next More

by DAVIDAVISD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Stangl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Professional and communicative, information is always clear. Frank is always responsive and helpful when service is needed. More

by MPETERS2833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Service was great. Was in and out of the dealership quickly. They communicated what they needed to do and was done in the time they had committed to. More

by JIM.REAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

From start to finish the team at BMW WC took care of me and my car. They were friendly and detailed about my services. More

by mirab2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Great service got me into the shop very quick even though I did not have an appointment More

by Rhorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Joe provides the best support, so glad he is back at West Chester BMW. Thanks More

by MHUTCH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Great service advisor They were able to fit my service into their schedule within the day that my emergency developed More

by HRHOOPS
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
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