BMW of West Chester - Service Center
West Chester, PA
635 Reviews of BMW of West Chester - Service Center
All aspects of the service at Otto's BMW are very good. We are buying a new car from the same dealership. We are buying a new car from the same dealership. More
Great service- easy to use app to communicate do avoided missed calls. Love this service! missed calls. Love this service! More
Customer focused and good communication from the moment you drop off your car until you pick it up you drop off your car until you pick it up More
Like it alot i will be a repeat customer best dealer in the area thanks the area thanks More
When having my X5 serviced, I am confident that the recommendations and services rendered will reach or exceed all expectations. Bill Cosenza is a true professional. recommendations and services rendered will reach or exceed all expectations. Bill Cosenza is a true professional. More
Vehicle was brought in with a few issues. Only one was remedied. I was told the other issues couldn't be duplicated, one of them being brake squeal that was present when the lot person pulled Only one was remedied. I was told the other issues couldn't be duplicated, one of them being brake squeal that was present when the lot person pulled into the garage. The other issue was recorded wrong (turning while backing should have been binding of wheels when turning sharply forward or reverse) and was said to be caused by my barely out of alignment condition and suspension angles. I'll be taking future service work to West German BMW More
Thanks to Bill Cosenza for taking the time to explain all options and service recommendations. Bill always goes the extra mile to make sure the customer receives the best service possible. options and service recommendations. Bill always goes the extra mile to make sure the customer receives the best service possible. More
Great Service! Attention to detail and very informative. Clean and comfortable waiting area. Keep up the good work! Attention to detail and very informative. Clean and comfortable waiting area. Keep up the good work! More
Service advisor always very concise with explanation of the service and future services as qell the service and future services as qell More