BMW of West Chester - Service Center

Everyone is very nice at BMW but if Jiffy Lube can do an oil change in 15 minutes I feel that 2 hrs and 45 minutes is a little excessive for your service shop when I have a scheduled time slot. oil change in 15 minutes I feel that 2 hrs and 45 minutes is a little excessive for your service shop when I have a scheduled time slot. More

Service above and beyond. That says it all and there’s no more to say. That says it all and there’s no more to say. More

Great customer service as usual. The staff was accommodating and went above and beyond expectations. The staff was accommodating and went above and beyond expectations. More

Heather was amazing she helped me with everything I needed, and was able to get me an appointment as soon as possible. needed, and was able to get me an appointment as soon as possible. More

The dealership made my service stay comfortable and Heather was attentive to my needs from the beginning. Heather was attentive to my needs from the beginning. More

As expected except that I was notified when I arrived at 7:20 am that it most likely that my car wouldn't be don e until the next day. 7:20 am that it most likely that my car wouldn't be don e until the next day. More

As always everyone was friendly and professional. I always enjoy dealing with Bill Cosenza and all the folks in service. Work performed as requested and vehicle was finished when promised I always enjoy dealing with Bill Cosenza and all the folks in service. Work performed as requested and vehicle was finished when promised More

Joe is a fantastic and very responsible service advisor…Ge tried to understand the problem and work with you to resolve issues on the car advisor…Ge tried to understand the problem and work with you to resolve issues on the car More

Great experience at Otto’s BMW at West Chester. Thank you for the great service. Thank you for the great service. More