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BMW of West Chester - Service Center

West Chester, PA

4.7
861 Reviews

861 Reviews of BMW of West Chester - Service Center

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April 30, 2025

Friendly efficient service Able to address all maintenance needs of my vehicle in a timely way More

by NEYGUYS
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Adinolfi
April 28, 2025

Fast efficient pleasant. Car returned looking new. Will continue doing business with BMW of West Chester. More

by DRBDOG
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
April 27, 2025

Awesome service, communication was good, car was very clean and ran well, and it was done in a timely manner. More

by JUNE.TEUFEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

My Service advisor always makes sure I have a great experience at BMW of West Chester. Joesph Izzi is professional, efficient, and always helpful. Joe and the mechanics video(s) take the time to expla More

by Andrea S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Great customer service and wonderful Service Writer! Love my car and this dealership more and more each visit. More

by HDERITIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Did a great job understanding my needs and delivering great on time results with no surprises! More

by mwflash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Very helpful employees that are very considerate of customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. More

by STARRBARR12
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Deritis
April 24, 2025

Excellent experience! They treated me very well and didn't pressure me into any high priced unneeded maintenance items. More

by DBADGER06
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
April 24, 2025

Very good Very good experience with BMW of West Chester. Amy was responsive, and had my loaner ready for me upon arrival More

by voanyango
Recommend Dealer
Yes
Employees Worked With
Amy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hinkle
April 24, 2025

Amazing! Stupendous! Life-Altering but in a good way! Very positive customer sentiment! For real. More

by JIMJAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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