BMW of West Chester - Service Center

All around great dealerships and people very helpful best around what else can you really say about them. around what else can you really say about them. More

Safety inspection was completed and I am considering the proposals. The second issue that I brought the car in for was not fixed. proposals. The second issue that I brought the car in for was not fixed. More

Know their stuff and kept me informed and took care of everything I think they think i should everything I think they think i should More

Always on time and thorough review of current and future potential service needs. Drop off is quick. potential service needs. Drop off is quick. More

Easy and great service. Was in and out and very convenient for me. They took great care of my car. Was in and out and very convenient for me. They took great care of my car. More

They are prompt, and addresses my needs carefully . Getting a loaner car is not easy Getting a loaner car is not easy More

Great service and they care about their clients satisfaction. They discuss any work that is needed in detail. satisfaction. They discuss any work that is needed in detail. More

Very helpful, clean welcome environment easy to deal with and Caroline very knowledgeable. Not crazy about how expensive. and Caroline very knowledgeable. Not crazy about how expensive. More

The service department is horrible. They overcharge you and complete services that were not approved. I was told my car would be $1,500 then the following day I was told the vehicle wou They overcharge you and complete services that were not approved. I was told my car would be $1,500 then the following day I was told the vehicle would be $1,700. Upon picking up the vehicle the bill was over $2000. When I questioned the bill they couldn’t even explain the costs. They said they were having problems with their estimating software. No transparency. Be ware of this dealer. I would not recommend ever using their service. More

Very Professional. Never had a problem. Everyone at BMW was friendly and showed they cared Never had a problem. Everyone at BMW was friendly and showed they cared More