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BMW of West Chester - Service Center

West Chester, PA

4.7
666 Reviews

666 Reviews of BMW of West Chester - Service Center

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April 06, 2024

We always leave feeling informed about our service call and service is done in a timely manner. More

by sdibattiststa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano, Cameron Allen
Apr 08, 2024 -

BMW of West Chester responded

We are delighted gratified to hear you have continued to be so pleased with the performance of our team here at BMW of West Chester!

April 03, 2024

I ask for an explanation on a change and I still have not received a reply More

by truth
Recommend Dealer
No
Employees Worked With
Joseph
April 03, 2024

Outstanding service. All questions answered The service work is explained in simple terms and then I was kept informed of the status of work as it progressed. More

by johnfeatherman
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
Apr 03, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the communicative performance of our service team. Many thanks for choosing BMW of West Chester!

April 03, 2024

Fast courteous, no problems Very nice experience good people to work for will get my car serviced there again More

by rickpaves2
Recommend Dealer
Yes
Apr 04, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks from all of us here at BMW of West Chester!

April 03, 2024

Clean, fast, professional and courteous. I am a long time customer. I recommend them to my friends. More

by steve.a.morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano
Apr 04, 2024 -

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our team here at BMW of West Chester!

March 30, 2024

It's always a pleasant and professional conversation It's always a pleasant and professional conversation with Joseph Izzi and his technician team..keep up the great customer service. More

by Jack Kenner Jr
Recommend Dealer
Yes
Employees Worked With
Joseph Izzi
Apr 01, 2024 -

BMW of West Chester responded

We are truly gratified to hear you have been so pleased with the professional and pleasant service experience delivered by Joe Izzi. Many thanks from all of us here at BMW of West Chester!

March 30, 2024

Attentive and kind Always helpful and very informative. great work Always a pleasure to deal with More

by betty.driscoll45
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
Apr 01, 2024 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with the attentive and informative service experience delivered by our team here at BMW of West Chester!

March 27, 2024

We purchased a previously owned BMW, and it was a very good experience. We felt we got both a good value.and great service right from the start. Highly recommend this BMW dealership. More

by jfspadaford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Matsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

BMW of West Chester responded

We are truly gratified to hear you were so pleased with your purchase experience. Many thanks for choosing BMW of West Chester!

March 26, 2024

We have worked with Bill for years. He keeps us updated on work and always makes the visit go smoothly. More

by kc4070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

BMW of West Chester responded

We are delighted to hear you continue to be so pleased with the efficient service delivered by Bill. Many thanks for choosing BMW of West Chester!

March 26, 2024

The service was great. The important thing is no one made you feel like they were doing you a favor. All were appreciative. More

by Jerrym48
Recommend Dealer
Yes
Mar 27, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the assistance delivered by our service team. Many thanks for choosing BMW of West Chester!

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