BMW of West Chester - Service Center

Too expensive for work performed. Heather was great. Should not cost over $1200 to replace 2 tires and alignment. Exorbitant. Heather was great. Should not cost over $1200 to replace 2 tires and alignment. Exorbitant. More

The service department was excellent and I would highly recommend BMW of West Chester. I couldn’t be more satisfied or pleased. recommend BMW of West Chester. I couldn’t be more satisfied or pleased. More

They’re always helpful and knowledgeable, I appreciate their care of my car, and will continue to be a loyal customer. their care of my car, and will continue to be a loyal customer. More

Extremely professional, knowledgable and efficient. Based on my experiences of over a decade I have complete confidence that problems will be identified and resolved with the highest level of professi Based on my experiences of over a decade I have complete confidence that problems will be identified and resolved with the highest level of professionalism. Communication is excellent, and efficient, and support for alternate transportation is great. More

Always attentive to a customer’s needs and concerns. Either through calling or text messages. Keeping a customer informed about all aspects of car care Either through calling or text messages. Keeping a customer informed about all aspects of car care More

Service is always expensive at the dealership, but it does a good job and I expect the high cost. Some things I know I should have done elsewhere. does a good job and I expect the high cost. Some things I know I should have done elsewhere. More

BMW of West Chester is a top notch organization! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! More

Top notch customer service from start to finish. All team members are very professional, knowledgeable, and accommodating. All team members are very professional, knowledgeable, and accommodating. More

Always meet my expectations Bill is a great service advisor and Justice Magano is a great sales representative and they both have met my needs through the years advisor and Justice Magano is a great sales representative and they both have met my needs through the years More

The service advisor was great, but the service people not so much. I waited for 10 minutes after driving in and had to flag someone down to get my appointment started and get me to an advisor. Moreover, once so much. I waited for 10 minutes after driving in and had to flag someone down to get my appointment started and get me to an advisor. Moreover, once the car was done they left the weird plastic and floor cover in there. Just not the same as Devon who never misses a detail and is always prompt and on point. More