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BMW of West Chester - Service Center

West Chester, PA

4.7
704 Reviews

704 Reviews of BMW of West Chester - Service Center

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June 08, 2024

I believe I came in sometime around May 23 to get my tires installed on my BMW M340i, I have to say that every time I go there I have one of the best experiences, hands-down. Joseph izzi Goes far and be More

by hondatyper-00798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Blubello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert aka bobby
Jun 10, 2024 -

BMW of West Chester responded

Outstanding! We are delighted to hear Joe, Bobby and Anthony have delivered the superior experience we always strive for. Many thanks from all of us here at BMW of West Chester!

June 07, 2024

This dealership is very professional and very easy to work with and I highly recommend them! More

by amatek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Prices for parts and labor are astronomical. I can't afford to have cars repaired at this service center. More

by STRNGPLKR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of West Chester responded

As consumers ourselves we certainly understand the desire to contain the cost of repairs and maintenance to the most reasonable degree possible. When your service needs require the expertise of our factory trained technicians using genuine BMW parts with a 2 year unlimited mileage warranty we can offer an excellent value for you.

June 07, 2024

Howard was great. Howard was responsive. Howard took care of my needs and made sure i was happy Tom Peters More

by PETERST71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jun 10, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for the responsive service experience delivered by Harold. Many thanks for choosing BMW of West Chester!

June 06, 2024

We called and they got right on it . .. Excellent and Very Responsive Service!!! Hight Recommended ... More

by georgewhobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of West Chester responded

We are delighted to hear we were able to assist you so efficiently and effectively. Many thanks for choosing BMW of West Chester!

June 03, 2024

Great service. Ontome and regular updates. no unwanted upsell. Very knowledgeable and courteous service team. Easy appointment and loaner provided. More

by cnraghu19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the knowledgeable and courteous performance of our service team. Many thanks from all of us here at BMW of West Chester!

May 31, 2024

Car was taken care of properly and cleaned up nicely. Very thorough check of the car and specially liked having video clips showing it. Keep up the great work! More

by JAYLIZARDO
Recommend Dealer
Yes
Employees Worked With
Jimmy, from se, Harold Harris
May 31, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team and found the technician video informative. Thank you for choosing BMW of West Chester!

May 30, 2024

Harold was a great service advisor, he took the time to go over concerns in a timely manner! More

by kiki96010405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Harris
May 31, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the service experience delivered Harold! Many thanks from all of us here at BMW of West Chester!

May 30, 2024

Harold is amazing! He is a customer advocate and I really appreciate how he always goes above and beyond to make sure I am satisfied. More

by mskturner2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Harris
May 31, 2024 -

BMW of West Chester responded

We are thrilled to hear you have been so pleased with the service experience delivered by Harold! Many thanks from all of us here at BMW of West Chester!

May 29, 2024

Xxx xxx xxx xxx xxx xxxx xxx cxx xxx xxx xxx xxx xx xx xx More

by JOERICCIARDI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

BMW of West Chester responded

Thank you for choosing BMW of West Chester!

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