BMW of West Chester - Service Center

The dealership and Bill my service advisor, were exceptionally professional, courteous, and timely. Bill went beyond any normal expectation of support with my service due to the fact I hadn't been t exceptionally professional, courteous, and timely. Bill went beyond any normal expectation of support with my service due to the fact I hadn't been to the dealership in approximately 2 years at work with me on several issues. The service tech provided an exceptional video about the inspection services. The dealership has consistently given me outstanding support in many ways. More

I did not know it was not Otto’s anymore. staff was polite and helpful. Ease of dropping off and picking up after service. I like the was the technician gives avisual and audia report on t staff was polite and helpful. Ease of dropping off and picking up after service. I like the was the technician gives avisual and audia report on the car. I waiting to schedule a loaner and that was fine. More

Great experience. Phil was great- very knowledgeable about the product and was easy to deal with. Phil was great- very knowledgeable about the product and was easy to deal with. More

Highly satisfied with this dealer service. They provide excellent personal attention and care to each client. They provide excellent personal attention and care to each client. More

Great sales process and always great service Appointments are easy and very informative. I love the diagnostic videos Appointments are easy and very informative. I love the diagnostic videos More

Appreciated they were able to schedule me promptly. All aspects of my service were professionally handled. All aspects of my service were professionally handled. More

Excellent follow up service. Also offered flexible arrangements to meet our schedule; team was very courteous. Also offered flexible arrangements to meet our schedule; team was very courteous. More

I would never go to another dealer, especially for service unless Bill left. He is a class act! service unless Bill left. He is a class act! More

Very easy drop off and pickup. Great communication from techs and service advisors! I love the video on your cars health. Great communication from techs and service advisors! I love the video on your cars health. More

Everyone’s professional. Service was well executed. They even washed my car. Would recommend them. Service was well executed. They even washed my car. Would recommend them. More