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BMW of West Chester - Service Center

West Chester, PA

4.7
666 Reviews

666 Reviews of BMW of West Chester - Service Center

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August 09, 2024

Service advisor always very concise with explanation of the service and future services as qell More

by kwkbanahene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

BMW of West Chester responded

We are gratified to hear you have been so pleased with the concise and informative performance delivered by your service advisor. Thank you for choosing BMW of West Chester!

August 09, 2024

Great customer and car care. Excellent service start to finish. Answer any question we may have. Very helpful. More

by emclorie07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Blubello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the informative performance of our service team. Many thanks for choosing BMW of West Chester!

August 09, 2024

Came in for my regular service. Service last just an hour or so. Was very timely and professional. Highly recommend them. Will be back for my future services. More

by Rainier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the timely and professional performance of our service team. Many thanks from all of us here at BMW of West Chester!

August 09, 2024

Great customer service. They had a quiet and comfortable waiting are while you’re getting service done on your vehicle. More

by reyes.alvarez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

BMW of West Chester responded

We are happy to hear you were so pleased with the quiet comfort of our waiting facilities. Thank you for choosing BMW of West Chester!

August 09, 2024

Great customer service and very prompt to find the issue and fix it. Great communication through out the whole process. More

by swyay212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold
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Aug 09, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the prompt and communicative performance of our service team. Thank you for choosing BMW of West Chester!

August 09, 2024

Excellent service. Courteous. Prompt. Helpful sales team and Genius team. Service costs on the high side. More

by jspare3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the courteous performance of our team here at BMW of West Chester!

August 09, 2024

Service was excellent, they got me in and out quickly and took care of fixing something I had not mentioned when I set up my appointment online. All very professional. More

by globaljusticellc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional and efficient performance of our service team. Many thanks from all of us here at BMW of West Chester!

August 09, 2024

Always so attentive and knowledgeable. I’d give more stars if I could! Caroline and her communication are second to none! More

by mandygiannattasio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for the excellent communication delivered by Caroline on your service visit. Many thanks from all of us here at BMW of West Chester!

August 09, 2024

Responsive. Great communications. Scheduling on line is the best I’ve experienced. Quick repairs. Friendly. More

by jawa525252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

BMW of West Chester responded

We are happy to hear you found our online scheduler convenient to use and were so pleased with the friendly performance of our service team. Thank you for choosing BMW of West Chester!

August 09, 2024

Appointment time was good. Everyone took care of everything quickly and easily.good experience. Well run More

by DMD328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the efficient performance of our service team. Many thanks from all of us here at BMW of West Chester!

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