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BMW of West Chester - Service Center

West Chester, PA

4.7
714 Reviews

714 Reviews of BMW of West Chester - Service Center

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September 27, 2024

Work was completed quickly and professionally, without issue or problems. I waited at the dealership. More

by PJKIDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional performance of our service team here at BMW of West Chester!

September 26, 2024

Melissa and the staff are always so helpful and informative. Melissa keeps me updated throughout the process and let’s me know what to expect. Always a great experience! More

by rasheeda.m.swiggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the performance of Melissa and our team here at BMW of West Chester for your recent service visit.

September 25, 2024

Service was exceptional, and everything was taken care of. Check in was painless and the car was ready when promised. More

by cp11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the ease and efficiency of your service visit. Many thanks for choosing BMW of West Chester!

September 25, 2024

Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! More

by akellyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional performance of our service team here at BMW of West Chester!

September 24, 2024

We can always count on Bill and his team to service our BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fi More

by HK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Blubello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional performance delivered by Bill and our team here at BMW of West Chester!

September 23, 2024

I had a great buying experience working with Scott. He has continued to be available pit sale. More

by pneary64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gately
Sep 24, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the purchase experience delivered by Scott. You can be confident in our support for you going forward. Many thanks for choosing BMW of West Chester!

September 23, 2024

The service dept was quick and efficient, also very clean. Melissa was quick with the communication regarding my service. Thank you! More

by Sarahebrown514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the efficient performance delivered by Melissa and our service team here at BMW of West Chester!

September 20, 2024

Caroline kept us updated and was very helpful. BMW service performed complete checkup. Overall excellent service. More

by Anuragjindal62
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

BMW of West Chester responded

We are delighted to hear you for so pleased with the helpful and informative service experience delivered by Caroline. Many thanks for choosing BMW of West Chester!

September 20, 2024

I am very satisfied with my experience with Frank and the sales and service team at the BMW of West Chester location. More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

BMW of West Chester responded

We are gratified to hear you were so were so pleased with the service experience delivered by Frank and our team here at BMW of West Chester!

September 20, 2024

Provides very good after service. Much better service than before. Performed necessary maintenance without pressure to work on things that are not needed. More

by Inks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with your recent service experience. Many thanks for choosing BMW of West Chester!

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