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BMW of West Chester
West Chester, PA
2,697 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,697 reviews
November 30, 2024
Seem to know their products. Organized, center is well maintained and welcoming to their customers. Organized, center is well maintained and welcoming to their customers. More
by DPB423
Verified CustomerEmployees Worked With
November 30, 2024
I have used Otto’s dealership/ service for many years. Always excellent! I intend to continue our relationship for years to come. Always excellent! I intend to continue our relationship for years to come. More
by KFONION
Employees Worked With
November 30, 2024
Wonderful service great sales team. We enjoy the detailed car, fair pricing, and pleasant waiting area. We are well cared for and respected. Love it! We enjoy the detailed car, fair pricing, and pleasant waiting area. We are well cared for and respected. Love it! More
by HWINGERD1
Employees Worked With
November 29, 2024
Dan was super awesome to work with. He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from Dan. More
by plexusprashgaming
Employees Worked With
Other Employees :
Wayne Matsinger
November 28, 2024
Very professional. Keep you updated on all issues. Videos of what technician is doing is very helpful. Keep you updated on all issues. Videos of what technician is doing is very helpful. More
by SARTHIN
Employees Worked With
November 27, 2024
Frank Adinolfi is the best! Good communication, and organization skills. I highly recommend this dealership Good communication, and organization skills. I highly recommend this dealership More
by JMOGANO
Employees Worked With
Other Employees :
Justice Mogano
November 26, 2024
Jay is great to work with! He was very helpful, knowledgeable, and patient as he answered all our questions! He was very helpful, knowledgeable, and patient as he answered all our questions! More
by kdbanzhof
Employees Worked With
November 26, 2024
Mr. Nofsinger remembered us from a previous inquiry. He was extremely thorough and helpful. He was always available. was extremely thorough and helpful. He was always available. More
by dockdocusn
Employees Worked With
Other Employees :
Pennington was most knowledgeable, friendly, and helpful.
November 25, 2024
The whole shopping experience was good. This is about the sixth car I purchased from this dealer. This is about the sixth car I purchased from this dealer. More
by timomalley
Employees Worked With
November 25, 2024
Scott was very knowledgeable and helpful. It was an easy experience from beginning to end. It was an easy experience from beginning to end. More
by bstoddard
