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BMW of West Chester

West Chester, PA

4.8
2,697 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,697 reviews

December 09, 2024

I have dealt with Ralph for my last three BMW’s. Always, tries and get me the best bang for my buck. He is professional and easy to work with, goes above and beyond to find me the perfect car. More

by mschu6512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

BMW of West Chester responded

We are so delighted Ralph provided a professional and uncomplicated sales experience during your visit. Many thanks from all of us here at BMW of West Chester!

December 06, 2024

I have spent many years going to this dealership. In order to get my BMw and mini cooper serviced. The last time I got a vehicle serviced was for my BMW. Based on my previous experiences, I was used More

by AUNKH_OF_MISHRA
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston
December 05, 2024

Justice was always responsive and provided timely updates. Made the process simple to buy the car. More

by Linden1717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

BMW of West Chester responded

We are delighted to hear Justice made the purchase process simple and timely for you! Many thanks from all of us here at BMW of West Chester!

December 04, 2024

I worked with Kyle who was very accommodating through the whole process. The showroom has a welcome atmosphere and has a decent selection on display. More

by Highlander-hybrid
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

BMW of West Chester responded

We are truly gratified to hear the showroom was impressive and Kyle was accommodating during your visit! Many thanks from all of us here at BMW of West Chester.

December 03, 2024

Got an appointment easy along with a loaner car. Constant communication about what was being done and when the car was finished, More

by jessicacia
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

BMW of West Chester responded

We are gratified to hear you had an easy and communicative experience with us during your visit. Thank you from all of us here at BMW of West Chester!

December 03, 2024

They were very communicative. I received updates as to what was happening when my car was in for service. More

by PETERMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

BMW of West Chester responded

We are gladdened to hear you appreciated the communicative updates our service department provided. Many thanks from all of us here at BMW of West Chester!

December 03, 2024

Working this Scott and the entire team at BMW West Chester has been an absolute pleasure. Scott made the entire process of placing the order for our new X7 to delivery completely seamless. More

by Kclaw97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

BMW of West Chester responded

We are truly gratified you had a pleasurable and seamless delivery experience from Scott and our sales team! Many thanks from all of us here at BMW of West Chester.

December 02, 2024

I've been a BMW driver for over 15 years and have used multiple dealerships. Otto's BMW of West Chester is by far the best experience I've had. There was a great amount of inventory, the facility was very More

by Susancawley1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

BMW of West Chester responded

We are truly gratified to hear you are continuously impressed by our sales department and the service given by Justice. Many thanks from all of us here at BMW of West Chester!

December 01, 2024

This is a very friendly place. My car was taken care of in timely manner. More

by LIENG8MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Dec 02, 2024 -

BMW of West Chester responded

We are delighted to hear you experienced timely and friendly service during your visit. Many thanks from all of us here at BMW of West Chester!

December 01, 2024

Great experience working with Ian finding the right car. We drove a few that day, never felt pressured on anything. Finalizing the purchase and financing with Nick was seamless, options explained very w More

by Jeffbgood44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of West Chester responded

We are truly gratified to hear Ian, Nick, and Pendelton provided an informative and seamless sales experience. Thank you from all of us here at BMW of West Chester!

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